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Editor: Katerine G., Editor & Data Researcher · Research & publishing: Electric Consumer Editorial Team · Data retrieved · Sources named on this page: EIA-861, EIA retail sales · How we got these numbers · Report an error

Massachusetts Electric Co in Massachusetts: 23.07 ¢ home rates in 2024, SAIDI and solar

Massachusetts Electric Co is an investor owned utility serving 1,373,756 customer accounts in Massachusetts; 1,210,113 of them are residential. 1% of its home meters are advanced (AMI), against 10% across Massachusetts.

Interstate 190 and solar farm in Lancaster, Massachusetts
Interstate solar farms electrical wires. Photo by Nick Allen, CC BY-SA 4.0, Wikimedia Commons. Illustrative, not a listed utility's plant.

At 547 kWh a month a Massachusetts Electric Co home pays about $126 in energy: 23.07 ¢/kWh, 21.4% below the Massachusetts average of 29.35 ¢.

1% of its home meters are advanced (AMI), against 10% across Massachusetts.

Massachusetts Electric Co: smart meters and rate options

Home meters that are AMI
1%Massachusetts utilities overall: 10%

Metering is where Massachusetts Electric Co differs: 13,233 of 1,282,858 home meters are AMI, 1.0%, 5th place of 5 Massachusetts utilities that report; the Massachusetts figure for all utilities is 10.4%. It does not offer a time-of-use rate to homes in the EIA filing.

How it compares

Massachusetts Electric Co
Massachusetts Electric Co, 2024HomeBusinessBillSAIDI
Massachusetts Electric CoLowest in this table23.07 ¢/kWh11.64 ¢/kWh$126at 547 kWh91 minSAIDI
Massachusetts average against this company, which is 6 of 7 on price+6.28 ¢/kWhcompany 21.4% below+9.26 ¢/kWhcompany 44.3% below+$34a month at 547 kWh-42 mincompany 42 above
Fitchburg Gas & Elec Light Co23.97 ¢/kWhcompany 3.7% below16.66 ¢/kWhcompany 30.1% below$131$5 more than company65 mincompany 26 above

Compare 20 Massachusetts companies

Massachusetts Electric Co: 2025

Massachusetts Electric Co: +1.6% on 2024 for homes, Massachusetts +3.6%.

Massachusetts Electric Co home price, 2025
23.44 ¢/kWh+1.6% on 2024, early release
Massachusetts Electric Co SAIDI, 2025
91 minlevel with 2024, early release
Massachusetts Electric Co against Massachusetts, 2025
-2.0 pointsMassachusetts Electric Co +1.6%, Massachusetts +3.6%, price in Massachusetts 30.41 ¢

Massachusetts Electric Co reported 23.44 ¢/kWh for homes in 2025, +1.6% on its 2024 figure of 23.07, while the Massachusetts average moved +3.6%. Its SAIDI is 91 minutes against 91 in 2024.

Carbon context

Massachusetts Electric Co serves 1,210,113 homes in Massachusetts. At 547 kWh a month that is about 204 kg of CO₂, or 2,450 kg a year, at the Massachusetts plant rate, state generation and not this utility: Massachusetts generation mix.

Massachusetts Electric Co charts

Residential price since 2015: 23.07 ¢ in 2024

17.08 ¢ in 2015, 23.07 ¢ in 2024 (+35.1%); Massachusetts 19.83 to 29.35 ¢.

Massachusetts Electric Co residential price 2015-2024, 2015 to 2024: 10 rows
YearMassachusetts Electric CoGap to Massachusetts residentialGap to U.S. residential
201517.08-2.75+4.43
201614.74-4.26+2.19
201716.54-3.52+3.65
201817.72-3.89+4.85
201918.28-3.64+5.27
202018.34-3.63+5.19
202119.00-3.89+5.34
202220.87-5.10+5.83
202324.05-5.56+8.05
202423.07-6.28+6.59

10 rows from EIA retail sales.

CSV

Massachusetts Electric Co SAIDI, 2021-2024

98 min in 2021, 91 in 2024.

Massachusetts Electric Co SAIDI by year, 2021 to 2024: 4 rows
YearMassachusetts Electric Co, no major events
202198
2022106
202395
202491

4 rows from EIA-861 survey.

CSV

Reliability: SAIDI 90.7 min

90.7 min, 0.91x the median reporter, rank 305 of 673.

min

  • Company, no major events90.7
  • Company, with major events133.7

Massachusetts Electric Co, Reliability: EIA-861 survey.

CSV

Analyst note

Massachusetts Electric Co billed homes 17.08 ¢/kWh in 2015 and 23.07 ¢ in 2024, +35.1% in all, and lagged the Massachusetts average (+48.0%) by 12.9 points. Full-service customers alone pay 33.60 ¢ per EIA, against 23.07 ¢ for all rows: buyers of energy elsewhere pay Massachusetts Electric Co for delivery only. Massachusetts Electric Co's sharpest move came in 2023, +15.2%. The high is 24.05 ¢ (2023) and the low 14.74 ¢ (2016). 2024: -4.1% here, -0.9% for the Massachusetts average. SAIDI at Massachusetts Electric Co (major events excluded) went from 98 minutes in 2021 to 91 in 2024, -7%, between 91 (2024) and 106 (2022). At 91 minutes in 2024, Massachusetts Electric Co sat -9 from the national SAIDI median, with 2 of 4 years below it. 2021: 472 minutes with major events, 98 without, the widest gap of any year. Massachusetts Electric Co has 5 cheaper and 1 higher-priced Massachusetts peers among 7 with 20,000+ homes. Next cheaper, City of Taunton, bills 21.46 ¢ (-1.61). Next higher-priced, Fitchburg Gas & Elec Light Co, bills 23.97 ¢ (+0.90).

A 21.4% discount to Massachusetts comes with ordinary reliability, 91 minutes or 0.91x the national median.

Home accounts at Massachusetts Electric Co went from 1,147,218 in 2015 to 1,210,113 in 2024, +5.5%. Business customers paid 0.50 times the home price in 2024 (11.64 against 23.07 ¢); the ratio was 0.49 in 2015. SAIFI went from 0.94 in 2021 to 0.84 in 2024, between 0.84 and 1.05.

What kind of utility is Massachusetts Electric Co?

Massachusetts Electric Co files with EIA as an investor-owned utility. In Massachusetts, investor-owned utilities serve 91% of residential customers at an average 32.2 cents per kWh. Massachusetts Electric Co itself averaged 33.6 cents, 1.4 cents above its type in Massachusetts.

Massachusetts utilities by type · all states

Shutoffs for nonpayment, 2024

Reliability and meters, 2024

In 2024 the average Massachusetts Electric Co customer was without power 91 minutes without major events and 134 with them. That is 11th fewest of 12 Massachusetts utilities with 10,000+ customers. The median Massachusetts utility reported 48 minutes. Smart (AMI) meters: 1% of its 1,282,858 residential meters.

EIA-861 2024, retrieved 2026-10-01. Massachusetts reliability, best and worst utilities, utility report card.

Facts

Customer accounts
1,373,75640.7% of Massachusetts total
Residential accounts
1,210,11341.4% of Massachusetts homes
Commercial accounts
160,13211.7% of the base
Residential rate
23.07 ¢/kWh6th place of 7, -21.4% against the state
Commercial rate
11.64 ¢/kWh3rd place of 18, -44.3% against the state
SAIDI, no major events
90.7 minbetter than 55% of reporters
SAIFI, no major events
0.840.83x the median
SAIDI with major events
133.7 min32.2% from event days
Net-metered capacity
1,407.9 MW106,902 installations
Counties served
12all in Massachusetts
Average residential use
6,568 kWh/yr547 a month
Implied monthly bill
$126+$36 on the U.S. rate, 547 kWh
Residential rate since 2015
+35.1%17.08 to 23.07 ¢/kWh
SAIDI trend
-7%98 min in 2021, 91 in 2024

Data tables

2024 by sector, Massachusetts Electric Co

Massachusetts Electric Co sectorAccountsRate ¢/kWhGap to Massachusetts ¢/kWh
Residential1,210,11323.07-6.28
Commercial160,13211.64-9.26

Year by year, Massachusetts Electric Co

YearHome accounts, Massachusetts Electric CoHome ¢Business ¢RatioSAIDISAIFI
20151,147,21817.088.370.49No dataNo data
20161,134,65614.747.440.50No dataNo data
20171,145,50816.547.830.47No dataNo data
20181,154,09117.727.690.43No dataNo data
20191,158,01418.287.630.42No dataNo data
20201,167,67318.347.630.42No dataNo data
20211,180,91219.008.410.44980.94
20221,190,85820.878.760.421061.05
20231,194,41324.059.840.41950.84
20241,210,11323.0711.640.50910.84

Peers of Massachusetts Electric Co in Massachusetts, 6th place of 7 on home price

Utility near Massachusetts Electric Co on priceSAIDI min, gap to Massachusetts Electric CoHome ¢, gap to Massachusetts Electric CoGap % to Massachusetts Electric CoAccounts, Massachusetts Electric Co = 1
3. City of ChicopeeNo data-6.91-29.9%0.02
4. NSTAR Electric Company-25-3.15-13.6%1.11
5. City of Taunton+102-1.61-7.0%0.03
6. Massachusetts Electric Co (this utility)9123.07-1.00
7. Fitchburg Gas & Elec Light Co-26+0.90+3.9%0.02

Who buys Massachusetts Electric Co's electricity

Class at Massachusetts Electric CoAccountsOf Massachusetts Electric Co accountsOf Massachusetts Electric Co MWh soldkWh a year per Massachusetts Electric Co account
Residential1,210,11388.1%41.8%6,568
Commercial160,13211.7%45.8%54,457
Industrial and other3,5100.26%12.4%672,151

Massachusetts Electric Co among National Grid group

Massachusetts Electric Co and its neighbours on priceSAIDI min, gap to Massachusetts Electric CoHome ¢, gap to Massachusetts Electric CoAccounts, Massachusetts Electric Co = 1
1. Niagara Mohawk Power Corp. (NY)+50-6.401.25
2. Massachusetts Electric Co (MA, this utility)9123.071.00
3. The Narragansett Electric Co (RI)-30+2.010.37

Massachusetts Electric Co: meters, rate options and solar

MeasureMassachusetts Electric CoMassachusetts contextMassachusetts Electric Co detail
Massachusetts Electric Co home meters on AMI1.0%Massachusetts 10.4%13,233 of 1,282,858 meters
Home meters, AMR (drive-by read)1,231,116Massachusetts figure not published96.0% of meters
Time-of-use rate for Massachusetts Electric Co homesNot on file1 of 17 Massachusetts utilities offer oneno dynamic-pricing count filed by Massachusetts Electric Co
Net-metered installations106,90298% residential86.2 homes per 1,000 accounts, 13.2 kW average

Monthly energy cost by use, Massachusetts Electric Co

kWhShare of a 547 kWh monthCost a month at 23.07 ¢vs U.S.Cost a year
25046%$57.68+$16.48$692
50091%$115.35+$32.95$1,384
750137%$173.03+$49.43$2,076
1,000183%$230.70+$65.90$2,768
1,500274%$346.05+$98.85$4,153
2,000365%$461.40+$131.80$5,537

Outage record, Massachusetts Electric Co

Measure, Massachusetts Electric CoNo eventsAll eventsConverted
SAIDI minutes90.7133.71.51 h
SAIFI interruptions0.8421.0011.19 yr apart
CAIDI minutes107.7133.61.80 h

Territory of Massachusetts Electric Co

12 Massachusetts counties, region NPCC:

Counties served by Massachusetts Electric CoBristolFranklinMiddlesexNorfolkWorcesterHampdenEssexSuffolkPlymouthBarnstableHampshireBerkshire

Massachusetts other states: 12 of 12 counties of Massachusetts Electric Co drawn

Massachusetts Electric Co: 12 counties listed by EIA-861, Census 2023 outlines.

CSV
County list
  • Barnstable
  • Berkshire
  • Bristol
  • Essex
  • Franklin
  • Hampden
  • Hampshire
  • Middlesex
  • Norfolk
  • Plymouth
  • Suffolk
  • Worcester

Questions on Massachusetts Electric Co

How big is Massachusetts Electric Co in Massachusetts, by customer accounts?

1,373,756 accounts in 2024: residential 1,210,113, commercial 160,132, industrial 3,510.

How many cents per kWh does Massachusetts Electric Co charge homes?

In 2024 homes paid 23.07 cents; against the Massachusetts average that is -21.4%.

What are the SAIDI and SAIFI of Massachusetts Electric Co?

SAIDI 90.7 min and SAIFI 0.84 a year, major events excluded; ratio to the national median 0.91, CAIDI 108 min.

How many net-metered systems connect to Massachusetts Electric Co?

106,902 installations with 1,407.9 MW, of which residential installations number 104,254.

What would a typical Massachusetts Electric Co home pay each month?

547 kWh at 23.07 cents comes to about $126, energy only.

Is Massachusetts Electric Co cheaper than other Massachusetts utilities?

Rank 6 of 7 in Massachusetts on price, -21.4% against the state average; 5 charge less than 23.07 ¢.

How much of the Massachusetts Electric Co load is business?

Homes take 41.8% of 19,027,487 MWh, commercial accounts 45.8%, industrial and other 12.4%; the 160,132 commercial accounts use 54,457 kWh each, 8.3 times a home.

Does Massachusetts Electric Co have smart meters or TOU rates?

13,233 of 1,282,858 home meters are AMI, 1.0%. Massachusetts Electric Co reports no home time-of-use rate; 1 of 17 Massachusetts filers do.

Since 2015, has Massachusetts Electric Co become cheaper than other Massachusetts utilities?

5th cheapest of 7 in 2015, 6th of 7 in 2024; its price rose 35.1% while Massachusetts rose 48.0%.

Where does Massachusetts Electric Co stand among 2 peers?

Place 2 of 3 on home price at 23.07 ¢ (National Grid group); median 23.07 ¢, cheapest member 16.67 ¢.

What did Massachusetts Electric Co charge homes in 2025?

23.44 cents per kWh, +1.6% on the 23.07 of 2024 (EIA early release for 2025).

Utilities with a similar home price

Home prices nearest to Massachusetts Electric Co at 23.07 ¢/kWh in 2024, among companies with a page here, any state.

More on Massachusetts Electric Co

Rate plans on file

12 home plan records, energy charges: 7.5 to 43.4 ¢/kWh.

Who offers time-of-use and tiered rates (17 Apr 2026 snapshot).

Primary sources for Massachusetts Electric Co in Massachusetts: 23.07 ¢ home rates in 2024, SAIDI and solar

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At 547 kWh a month a Massachusetts Electric Co home pays about $126 in energy: 23.07 ¢/kWh, 21.4% below the Massachusetts average of 29.35 ¢.

Cite this page

Underlying data are U.S. government works (EIA, Census Bureau). Our tables and charts: CC BY 4.0, credit Electric Consumer. The access date fills in when you open this page.

APA

Electric Consumer. (2026). Massachusetts Electric Co smart meters: 23.44 ¢/kWh in 2025, SAIDI 91 min in 2024. Data as of 26 October 2026. Retrieved 26 October 2026, from https://electricconsumer.org/companies/massachusetts-electric-co.html

MLA

Electric Consumer. “Massachusetts Electric Co smart meters: 23.44 ¢/kWh in 2025, SAIDI 91 min in 2024.” Electric Consumer, data as of 26 October 2026, https://electricconsumer.org/companies/massachusetts-electric-co.html. Accessed 26 October 2026.

Chicago

Electric Consumer. “Massachusetts Electric Co smart meters: 23.44 ¢/kWh in 2025, SAIDI 91 min in 2024.” Data as of 26 October 2026. Accessed 26 October 2026. https://electricconsumer.org/companies/massachusetts-electric-co.html.

BibTeX

@misc{usedata_companies_massachusetts_electric_co,
  author = "Electric Consumer",
  title = {Massachusetts Electric Co smart meters: 23.44 ¢/kWh in 2025, SAIDI 91 min in 2024},
  year = {2026},
  url = {https://electricconsumer.org/companies/massachusetts-electric-co.html},
  note = {Data as of 26 October 2026. Accessed 26 October 2026}
}
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