Entergy New Orleans, LLC electricity: 208,845 accounts in Louisiana, SAIDI 180

Entergy New Orleans, LLC is an investor owned utility serving 208,845 customer accounts in Louisiana; 188,178 of them are residential. Its home price sits 11.1% over the Louisiana average and ranks 8 of 10 among larger utilities.

At 1,042 kWh a month a Entergy New Orleans, LLC home pays about $136 in energy: 13.03 ¢/kWh, 11.1% above the Louisiana average of 11.73 ¢.

Its home price sits 11.1% over the Louisiana average and ranks 8 of 10 among larger utilities.

Entergy New Orleans, LLC on price: 11.1% over Louisiana

Home price against Louisiana: +11.1%place 8 of 10, cheapest first

Home price is where Entergy New Orleans, LLC departs furthest from the Louisiana pattern: 13.03 ¢ against a state average of 11.73 ¢, place 8 of 10 among Louisiana utilities with 20,000+ homes. The cheapest of those is City of Lafayette at 10.12 ¢ (-2.91 ¢ from here), the most expensive Beauregard Electric Coop, Inc at 13.70 ¢ (+0.67 ¢).

A home using 1,042 kWh a month pays about $136 in energy here; at the Louisiana average the same use would cost $122, a difference of +$14 a month.

How it compares

Entergy New Orleans, LLC
Entergy New Orleans, LLC, 2024	Home	Business	Bill	SAIDI
Entergy New Orleans, LLC	13.03 ¢/kWh	10.62 ¢/kWh	$136at 1,042 kWh	180 minSAIDI
Louisiana average against this company, which is 8 of 10 on priceLowest in this table	-1.30 ¢/kWhcompany 11.1% above	-0.16 ¢/kWhcompany 1.6% above	-$14a month at 1,042 kWh	+44 mincompany 44 below
Southwestern Electric Power Co	13.46 ¢/kWhcompany 3.2% below	11.55 ¢/kWhcompany 8.0% below	$1404 more than company	320 mincompany 140 below

Compare 19 Louisiana companies

Entergy New Orleans, LLC: 2025

Entergy New Orleans, LLC: +1.3% on 2024 for homes, Louisiana +7.2%.

Entergy New Orleans, LLC home price, 2025: 13.20 ¢/kWh+1.3% on 2024, early release
Entergy New Orleans, LLC SAIDI, 2025: 174 min-3% on 2024, early release
Entergy New Orleans, LLC against Louisiana, 2025: -5.9 pointsEntergy New Orleans, LLC +1.3%, Louisiana +7.2%, price in Louisiana 12.57 ¢

Entergy New Orleans, LLC: 13.20 ¢/kWh in the 2025 early release, +1.3% from 13.03 ¢; Louisiana as a whole went +7.2%, so Entergy New Orleans, LLC trailed it by 5.9 points. Its SAIDI is 174 minutes against 180 in 2024.

Carbon context

Entergy New Orleans, LLC serves 188,178 homes in Louisiana. At 1,042 kWh a month that is about 360 kg of CO₂, or 4,320 kg a year, at the Louisiana plant rate, state generation and not this utility: Louisiana generation mix.

Entergy New Orleans, LLC charts

Residential price since 2015: 13.03 ¢ in 2024

9.51 ¢ in 2015, 13.03 ¢ in 2024 (+37.1%); Louisiana 9.33 to 11.73 ¢.

Entergy New Orleans, LLC residential price 2015-2024, 2015 to 2024: 10 rows

Year	Entergy New Orleans, LLC	Gap to Louisiana residential	Gap to U.S. residential
2015	9.51	+0.18	-3.14
2016	10.10	+0.76	-2.45
2017	11.33	+1.59	-1.56
2018	10.61	+1.02	-2.26
2019	10.15	+0.35	-2.86
2020	10.27	+0.60	-2.88
2021	11.70	+0.68	-1.96
2022	13.90	+0.97	-1.14
2023	12.91	+1.36	-3.09
2024	13.03	+1.30	-3.45

10 rows from EIA retail sales.

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Entergy New Orleans, LLC SAIDI, 2015-2024

136 min in 2015, 180 in 2024.

Entergy New Orleans, LLC SAIDI by year, 2015 to 2024: 10 rows

Year	Entergy New Orleans, L, no major events
2015	136
2016	190
2017	193
2018	147
2019	158
2020	154
2021	143
2022	173
2023	142
2024	180

10 rows from EIA-861 survey.

CSV

Reliability: SAIDI 179.7 min

179.7 min, 1.81x the median reporter, rank 498 of 673.

min

Company, no major events179.7
Company, with major events586.4

Entergy New Orleans, LLC, Reliability: EIA-861 survey.

CSV

Analyst note

Entergy New Orleans, LLC billed homes 9.51 ¢/kWh in 2015 and 13.03 ¢ in 2024, +37.1% in all, and outpaced the Louisiana average (+25.7%) by 11.3 points. Entergy New Orleans, LLC's sharpest move came in 2022, +18.8%. The high is 13.90 ¢ (2022) and the low 9.51 ¢ (2015). 2024: +0.9% here, +1.6% for the Louisiana average. SAIDI at Entergy New Orleans, LLC (major events excluded) rose from 136 minutes in 2015 to 180 in 2024, +32%; worst year 2017 at 193. Against the national median, Entergy New Orleans, LLC came in lower on SAIDI in 0 of 10 years, and 2024 ended at 180 minutes, +80 from the median. 2021: 7454 minutes with major events, 143 without, the widest gap of any year. Entergy New Orleans, LLC has 7 cheaper and 2 higher-priced Louisiana peers among 10 with 20,000+ homes. Next cheaper, Claiborne Electric Coop, Inc, bills 13.00 ¢ (-0.03). Next higher-priced, Southwestern Electric Power Co, bills 13.46 ¢ (+0.43).

Both measures lean against customers: 11.1% above the Louisiana average on price and 1.8x the national median on outage minutes (180).

Home accounts at Entergy New Orleans, LLC went from 161,498 in 2015 to 188,178 in 2024, +16.5%. Business customers paid 0.82 times the home price in 2024 (10.62 against 13.03 ¢); the ratio was 0.85 in 2015. SAIFI went from 1.41 in 2015 to 1.59 in 2024, between 1.27 and 1.82.

Outages and home price of Entergy New Orleans, LLC (EIA utility 13478), 2013 to 2024

By 2024 the average Entergy New Orleans, LLC customer sat through 180 minutes of outage, against 90 in 2013 (+99%). Its best year was 2013 (90 min), its worst 2017 (193 min), across 12 filed years. Against a Louisiana median of 224 minutes in 2024, Entergy New Orleans, LLC was below the middle.

Corrected for inflation, a Entergy New Orleans, LLC home paid 13.37 ¢/kWh in 2024 against 14.59 ¢ in 2013, −8.3%; the bill itself went 10.56 ¢ to 13.03 ¢ (+23.4%). A home using 1,000 kWh a month paid $1,751 for the year at the 2013 real price and $1,605 at the 2024 price. Place on home price: 21st cheapest of 25 in 2013, 15th of 21 in 2024 among Louisiana utilities with 1,000+ homes.

Entergy New Orleans, LLC outage minutes a customer, 2013 to 2024: 180 in 2024

Entergy New Orleans, LLC at 180 min in 2024 and the Louisiana median at 224.

Entergy New Orleans, LLC home price since 2013: −8.3% after inflation

Entergy New Orleans, LLC: 13.37 ¢ in 2025 dollars (solid) and 13.03 ¢ as billed (dashed) in 2024.

Entergy New Orleans, LLC, EIA utility 13478, year by year among Louisiana utilities

Entergy New Orleans, LLC 2013-2024: 12 rows

Year, Entergy New Orlean	¢ billed	¢ in 2025 $	Price place, Entergy New Or	SAIDI min	SAIFI	SAIDI place, Entergy New Or	Louisiana median SAIDI
2013	10.56	14.59	21 of 25	90	1.03	1 of 6	128
2014	10.31	14.02	22 of 25	117	1.22	2 of 7	131
2015	9.51	12.91	15 of 25	136	1.41	2 of 7	176
2016	10.10	13.55	19 of 24	190	1.82	3 of 6	207
2017	11.33	14.88	22 of 24	193	1.80	3 of 6	219
2018	10.61	13.60	19 of 24	147	1.73	2 of 6	200
2019	10.15	12.78	21 of 32	158	1.34	2 of 6	207
2020	10.27	12.77	14 of 21	154	1.40	2 of 6	201
2021	11.70	13.90	19 of 21	143	1.39	2 of 6	243
2022	13.90	15.30	18 of 21	173	1.45	2 of 6	223
2023	12.91	13.64	16 of 21	142	1.27	2 of 6	208
2024	13.03	13.37	15 of 21	180	1.59	2 of 6	224

Entergy New Orleans, LLC, EIA utility 13478: EIA-861, CPI-U.

CSV

SAIDI explained, Louisiana real prices.

Facts

Customer accounts: 208,8458.5% of Louisiana total
Residential accounts: 188,1788.8% of Louisiana homes
Commercial accounts: 19,3319.3% of the base
Residential rate: 13.03 ¢/kWhplace 8 of 10, +11.1% against the state
Commercial rate: 10.62 ¢/kWhplace 7 of 19, +1.6% against the state
SAIDI, no major events: 179.7 minbetter than 26% of reporters
SAIFI, no major events: 1.591.58x the median
SAIDI with major events: 586.4 min69.4% from event days
Net-metered capacity: 59.9 MW9,929 installations
Counties served: 2all in Louisiana
Average residential use: 12,508 kWh/yr1,042 a month
Implied monthly bill: $136-$36 on the U.S. rate, 1,042 kWh
Residential rate since 2015: +37.1%9.51 to 13.03 ¢/kWh
SAIDI trend: +32%136 min in 2015, 180 in 2024

Data tables

2024 by sector, Entergy New Orleans, LLC

Entergy New Orleans, LLC sector	Accounts	Rate ¢/kWh	Gap to Louisiana ¢/kWh
Residential	188,178	13.03	+1.30
Commercial	19,331	10.62	+0.16

Year by year, Entergy New Orleans, LLC

Year	Home accounts, Entergy New Orleans, L	Home ¢	Business ¢	Ratio	SAIDI	SAIFI
2015	161,498	9.51	8.05	0.85	136	1.41
2016	177,949	10.10	8.78	0.87	190	1.82
2017	179,633	11.33	9.82	0.87	193	1.80
2018	181,829	10.61	9.21	0.87	147	1.73
2019	183,618	10.15	8.80	0.87	158	1.34
2020	186,060	10.27	8.49	0.83	154	1.40
2021	188,222	11.70	10.03	0.86	143	1.39
2022	187,760	13.90	11.80	0.85	173	1.45
2023	188,026	12.91	10.52	0.81	142	1.27
2024	188,178	13.03	10.62	0.82	180	1.59

Peers of Entergy New Orleans, LLC in Louisiana, place 8 of 10 on home price

Utility near Entergy New Orleans, LLC on price	SAIDI min, gap to Entergy New Orleans, LLC	Home ¢, gap to Entergy New Orleans, LLC	Gap % to Entergy New Orleans, LLC	Accounts, Entergy New Orleans, LLC = 1
5. Dixie Electric Membership Corp	+55	-1.12	-8.6%	0.57
6. Cleco Power LLC	No data	-0.70	-5.4%	1.41
7. Claiborne Electric Coop, Inc	No data	-0.03	-0.2%	0.12
8. Entergy New Orleans, LLC (this utility)	180	13.03	-	1.00
9. Southwestern Electric Power Co	+140	+0.43	+3.3%	1.12
10. Beauregard Electric Coop, Inc	No data	+0.67	+5.1%	0.21

Who buys Entergy New Orleans, LLC's electricity

Class at Entergy New Orleans, LLC	Accounts	Of Entergy New Orleans, LLC accounts	Of Entergy New Orleans, LLC MWh sold	kWh a year per Entergy New Orleans, LLC account
Residential	188,178	90.1%	41.8%	12,508
Commercial	19,331	9.3%	51.0%	148,719
Industrial and other	1,335	0.64%	7.2%	303,800

Entergy New Orleans, LLC among Entergy group

Entergy New Orleans, LLC and its neighbours on price	SAIDI min, gap to Entergy New Orleans, LLC	Home ¢, gap to Entergy New Orleans, LLC	Accounts, Entergy New Orleans, LLC = 1
1. Entergy Louisiana LLC (LA)	+34	-1.98	5.31
2. Entergy Arkansas LLC (AR)	+50	-0.06	3.51
3. Entergy New Orleans, LLC (LA, this utility)	180	13.03	1.00
4. Entergy Mississippi LLC (MS)	+152	+0.18	2.20
5. Entergy Texas Inc. (TX)	+125	+0.64	2.49

Entergy New Orleans, LLC: meters, rate options and solar

Measure	Entergy New Orleans, LLC	Louisiana context	Entergy New Orleans, LLC detail
Entergy New Orleans, LLC home meters on AMI	99.7%	Louisiana 89.0%	302,319 of 303,154 meters
Home meters, AMR (drive-by read)	27	Louisiana figure not published	0.0% of meters
Time-of-use rate for Entergy New Orleans, LLC homes	Not on file	2 of 6 Louisiana utilities offer one	no dynamic-pricing count filed by Entergy New Orleans, LLC
Net-metered installations	9,929	99% residential	52.2 homes per 1,000 accounts, 6.0 kW average

Monthly energy cost by use, Entergy New Orleans, LLC

kWh	Share of a 1,042 kWh month	Cost a month at 13.03 ¢	vs U.S.	Cost a year
250	24%	$32.57	-$8.63	$391
500	48%	$65.15	-$17.25	$782
750	72%	$97.72	-$25.88	$1,173
1,000	96%	$130.30	-$34.50	$1,564
1,500	144%	$195.44	-$51.76	$2,345
2,000	192%	$260.59	-$69.01	$3,127

Outage record, Entergy New Orleans, LLC

Measure, Entergy New Orleans,	No events	All events	Converted
SAIDI minutes	179.7	586.4	2.99 h
SAIFI interruptions	1.595	2.004	0.63 yr apart
CAIDI minutes	112.7	292.6	1.88 h

Territory of Entergy New Orleans, LLC

2 Louisiana counties, region SERC:

Louisiana other states: 2 of 2 counties of Entergy New Orleans, LLC drawn

Entergy New Orleans, LLC: 2 counties listed by EIA-861, Census 2023 outlines.

CSV

County list

Orleans
St Bernard

Questions on Entergy New Orleans, LLC

How big is Entergy New Orleans, LLC in Louisiana, by customer accounts?

208,845 accounts in 2024: residential 188,178, commercial 19,331, industrial 1,335.

How many cents per kWh does Entergy New Orleans, LLC charge homes?

In 2024 homes paid 13.03 cents; against the Louisiana average that is +11.1%.

What are the SAIDI and SAIFI of Entergy New Orleans, LLC?

SAIDI 179.7 min and SAIFI 1.59 a year, major events excluded; ratio to the national median 1.81, CAIDI 113 min.

How many net-metered systems connect to Entergy New Orleans, LLC?

9,929 installations with 59.9 MW, of which residential installations number 9,832.

What would a typical Entergy New Orleans, LLC home pay each month?

1,042 kWh at 13.03 cents comes to about $136, energy only.

Is Entergy New Orleans, LLC cheaper than other Louisiana utilities?

Rank 8 of 10 in Louisiana on price, +11.1% against the state average; 7 charge less than 13.03 ¢.

How much of the Entergy New Orleans, LLC load is business?

Homes take 41.8% of 5,634,138 MWh, commercial accounts 51.0%, industrial and other 7.2%; the 19,331 commercial accounts use 148,719 kWh each, 11.9 times a home.

Does Entergy New Orleans, LLC have smart meters or TOU rates?

302,319 of 303,154 home meters are AMI, 99.7%. Entergy New Orleans, LLC reports no home time-of-use rate; 2 of 6 Louisiana filers do.

Since 2015, has Entergy New Orleans, LLC become cheaper than other Louisiana utilities?

7th cheapest of 10 in 2015, 8th of 10 in 2024; its price rose 37.1% while Louisiana rose 25.7%.

Where does Entergy New Orleans, LLC stand among 4 peers?

Place 3 of 5 on home price at 13.03 ¢ (Entergy group); median 13.03 ¢, cheapest member 11.05 ¢.

Did Entergy New Orleans, LLC cut or raise its 2025 home price?

13.20 cents per kWh, +1.3% on the 13.03 of 2024 (EIA early release for 2025).

Utilities with a similar home price

Home prices nearest to Entergy New Orleans, LLC at 13.03 ¢/kWh in 2024, among companies with a page here, any state.

Ozarks Electric Coop CorpArkansas, 13.03 ¢/kWh, 0.00 ¢ below
Intercounty Electric Coop AssnMissouri, 13.01 ¢/kWh, 0.02 ¢ below
United Electric Coop Service IncTexas, 13.00 ¢/kWh, 0.03 ¢ below
Cumberland Elec Member CorpTennessee, 12.99 ¢/kWh, 0.04 ¢ below

Rate plans on file

1 home plan record, energy charges: 8.6 to 10.4 ¢/kWh.

Tiered: 1, e.g. Residential Electric Service (RES-25)

Who offers time-of-use and tiered rates (17 Apr 2026 snapshot).

Primary sources for Entergy New Orleans, LLC electricity: 208,845 accounts in Louisiana, SAIDI 180

EIA-861 annual report entry for Entergy New Orleans, LLC electricity: 208,845 accounts in Louisiana, SAIDI 180, customers and sales
EIA-861 form instructions for Entergy New Orleans, LLC electricity: 208,845 accounts in Louisiana, SAIDI 180, how a customer is counted
EIA state profiles for Entergy New Orleans, LLC electricity: 208,845 accounts in Louisiana, SAIDI 180, the state price average