City of Memphis: rates, outages and net metering

Roughly 423,338 Tennessee accounts belong to City of Memphis, classed by EIA as municipal; the residential count is 380,286. 95% of its home meters are advanced (AMI): 360,013 of 380,364.

Electrical substation with steel gantries and poles in west Memphis, Tennessee — Westside Memphis TN 01 MLGW Substation Klinke Ave. Photo by Thomas R Machnitzki, CC BY 3.0, Wikimedia Commons. Illustrative, not a listed utility's plant.

City of Memphis: 1,139 kWh a month costs roughly $138 in energy at 12.16 ¢/kWh, -2.1% on the Tennessee average of 12.42 ¢.

City of Memphis: smart meters

Home meters that are AMI: 95%360,013 of 380,364 meters

Metering at City of Memphis: 360,013 AMI and 0 AMR meters among 380,364 home meters, 94.6% AMI.

For City of Memphis the 2024 file holds no net-metering row, so those rows read "No data" beside 380,286 home accounts; a missing filing says nothing about service quality.

How it compares

City of Memphis
City of Memphis, 2024	Home	Business	Bill	SAIDI
City of MemphisLowest in this table	12.16 ¢/kWh	12.01 ¢/kWh	$138at 1,139 kWh	281 minSAIDI
Tennessee average against this company	+0.26 ¢/kWhcompany 2.1% below	+0.04 ¢/kWhcompany 0.3% below	+$3a month at 1,139 kWh	-141 minstate median against company

Compare 81 Tennessee companies

City of Memphis: 2025

City of Memphis: +8.9% on 2024 for homes, Tennessee +6.1%.

City of Memphis home price, 2025: 13.24 ¢/kWh+8.9% on 2024, early release
City of Memphis against Tennessee, 2025: +2.8 pointsCity of Memphis +8.9%, Tennessee +6.1%

City of Memphis reported 13.24 ¢/kWh for homes in 2025, +8.9% on its 2024 figure of 12.16, while the Tennessee average moved +6.1%.

City of Memphis charts

Residential price since 2015: 12.16 ¢ in 2024

9.70 ¢ in 2015, 12.16 ¢ in 2024 (+25.3%).

City of Memphis residential price 2015-2024, 2015 to 2024: 10 rows

Year	City of Memphis	Gap to Tennessee residential	Gap to U.S. residential
2015	9.70	-0.60	-2.95
2016	9.50	-0.91	-3.05
2017	9.72	-1.00	-3.17
2018	9.66	-1.05	-3.21
2019	10.03	-0.84	-2.98
2020	10.02	-0.74	-3.13
2021	10.60	-0.47	-3.06
2022	11.97	-0.28	-3.07
2023	11.56	-0.63	-4.44
2024	12.16	-0.26	-4.32

10 rows from EIA retail sales.

CSV

Home accounts 2015-2024: 380,286

366,720 in 2015, 380,286 in 2024 (+3.7%).

City of Memphis home accounts by year, 2015 to 2024: 10 rows

Year	City of Memphis
2015	366720
2016	366265
2017	370693
2018	372520
2019	371771
2020	375626
2021	378516
2022	376067
2023	372070
2024	380286

10 rows from EIA retail sales.

CSV

Rates 2024: 12.16 and 12.01 ¢

12.16 and 12.01 ¢ for this company.

¢/kWh

City of Memphis residential12.16
Tennessee residential12.42
U.S. residential16.48
City of Memphis commercial12.01
Tennessee commercial12.05
U.S. commercial12.75

City of Memphis, Rates 2024: EIA retail sales.

CSV

City of Memphis SAIDI, 2015-2024

160 min in 2015, 281 in 2024.

City of Memphis SAIDI by year, 2015 to 2024: 10 rows

Year	City of Memphis, no major events
2015	160
2016	215
2017	163
2018	206
2019	265
2020	234
2021	318
2022	412
2023	409
2024	281

10 rows from EIA-861 survey.

CSV

Reliability: SAIDI 280.8 min

280.8 min, 2.82x the median reporter.

min

Company, no major events280.8
Company, with major events327.2
U.S. median reporter99.5

City of Memphis, Reliability: EIA-861 survey.

CSV

Analyst note

City of Memphis sold 12,944,365 MWh in 2024 to 423,338 accounts; homes took 40.1% of the energy and 13,665 kWh each over the year.

EIA-861 holds 10 years of home price for City of Memphis, from 9.70 ¢ in 2015 to 12.16 ¢ in 2024 (+25.3%).

Outages and home price of City of Memphis (EIA utility 12293), 2013 to 2024

By 2024 the average City of Memphis customer sat through 281 minutes of outage, against 200 in 2014 (+40%). The low came in 2015 at 160, the high in 2022 at 412; 11 years were filed. The Tennessee median in 2024 was 144 minutes, so City of Memphis ran above it.

Home rates at City of Memphis went from 9.41 ¢ in 2013 to 12.16 ¢ in 2024 (+29.2%), which is 13.00 ¢ to 12.48 ¢ in 2025 dollars (−4.0%). Over 12,000 kWh a year the real price meant $1,560 in 2013 and $1,498 in 2024. Of 83 Tennessee utilities with 1,000+ home accounts in 2024, City of Memphis stood 40th cheapest (15th of 84 in 2013).

City of Memphis outage minutes a customer, 2014 to 2024: 281 in 2024

City of Memphis at 281 min in 2024 and the Tennessee median at 144.

City of Memphis home price since 2013: −4.0% after inflation

City of Memphis: 12.48 ¢ in 2025 dollars (solid) and 12.16 ¢ as billed (dashed) in 2024.

City of Memphis, EIA utility 12293, year by year among Tennessee utilities

City of Memphis 2013-2024: 12 rows

Year, City of Memphis	¢ billed	¢ in 2025 $	Price place, City of Memphi	SAIDI min	SAIFI	SAIDI place, City of Memphi	Tennessee median SAIDI
2013	9.41	13.00	15 of 84	–	–	–	–
2014	9.82	13.35	20 of 84	200	1.61	16 of 18	127
2015	9.70	13.18	14 of 84	160	1.40	18 of 24	119
2016	9.50	12.75	4 of 84	215	1.92	21 of 25	120
2017	9.72	12.76	3 of 84	163	1.47	20 of 31	141
2018	9.66	12.39	3 of 84	206	1.69	25 of 34	125
2019	10.03	12.64	6 of 84	265	1.73	31 of 36	131
2020	10.02	12.46	14 of 83	234	1.68	34 of 41	114
2021	10.60	12.60	26 of 83	318	2.00	38 of 41	126
2022	11.97	13.17	32 of 83	412	2.27	39 of 40	125
2023	11.56	12.22	25 of 83	409	2.08	36 of 37	127
2024	12.16	12.48	40 of 83	281	1.74	36 of 42	144

City of Memphis, EIA utility 12293: EIA-861, CPI-U.

CSV

SAIDI explained, Tennessee real prices.

Facts

Customer accounts: 423,33811.4% of Tennessee total
Residential accounts: 380,28612.0% of Tennessee homes
Commercial accounts: 42,96610.1% of the base
Industrial accounts: 860.02% of the base
Residential rate: 12.16 ¢/kWhplace 13 of 34, -2.1% against the state
Commercial rate: 12.01 ¢/kWh-0.3% against Tennessee
Average residential use: 13,665 kWh/yr1,139 a month
Implied monthly bill: $1381,139 kWh at 12.16 ¢, energy only
Energy sold or delivered: 12,944,365 MWhhomes 40%, business 60%
Residential rate since 2015: +25.3%9.70 to 12.16 ¢/kWh
SAIDI, no major events: 280.8 min2.82x the U.S. median
SAIFI, no major events: 1.741.72x the median
SAIDI with major events: 327 min14.2% from event days
Net-metered capacity: No datanone filed for 380,286 homes
Counties listed: 1Tennessee

Data tables

2024 by sector, City of Memphis

City of Memphis sector	Accounts	Rate ¢/kWh	Gap to Tennessee ¢/kWh
Residential	380,286	12.16	-0.26
Commercial	42,966	12.01	-0.04

What EIA-861 holds for City of Memphis

Topic, City of Memphis	Status	Detail
Home price and accounts, City of Memphis	10 years	2015 to 2024, 380,286 homes in 2024
Business price, City of Memphis	Filed 2024	12.01 ¢/kWh on 42,966 accounts
SAIDI and SAIFI, City of Memphis	Filed 2024	280.8 min and 1.74 interruptions
Net metering, City of Memphis	No data	none filed against 380,286 home accounts
Service-territory counties, City of Memphis	1 county	in Tennessee
Smart meters (AMI/AMR), City of Memphis	Filed 2024	360,013 of 380,364 home meters AMI
2025 early release, City of Memphis	Filed	13.24 ¢/kWh for homes

Year by year, City of Memphis

Year	Home accounts, City of Memphis	Home ¢	Business ¢	SAIDI min	SAIFI
2015	366,720	9.70	9.89	160	1.40
2016	366,265	9.50	9.86	215	1.92
2017	370,693	9.72	10.12	163	1.47
2018	372,520	9.66	9.68	206	1.69
2019	371,771	10.03	10.01	265	1.73
2020	375,626	10.02	9.94	234	1.68
2021	378,516	10.60	10.46	318	2.00
2022	376,067	11.97	11.75	412	2.27
2023	372,070	11.56	11.39	409	2.08
2024	380,286	12.16	12.02	281	1.74

Peers of City of Memphis in Tennessee, place 13 of 34 on home price

Company near City of Memphis on price	Home ¢	Gap % to City of Memphis	Accounts, City of Memphis = 1
10. City of Jackson	11.97	-1.6%	0.09
11. Columbia Power System	12.00	-1.3%	0.09
12. Fort Loudoun Electric Coop	12.11	-0.4%	0.09
13. City of Memphis (this company)	12.16	-	1.00
14. Volunteer Electric Coop	12.19	+0.3%	0.30
15. City of Alcoa Utilities	12.21	+0.4%	0.08
16. City of Chattanooga	12.32	+1.3%	0.45

Who buys City of Memphis's electricity

Class, City of Memphis	Accounts	Of City of Memphis accounts	Of MWh	kWh a year per account
Residential	380,286	89.8%	40.1%	13,665
Commercial	42,966	10.1%	46.4%	139,814
Industrial and other	86	0.02%	13.4%	20,237,023

Monthly energy cost by use, City of Memphis

kWh	Share of a 1,139 kWh month	Cost a month at 12.16 ¢	Cost a year
250	22%	$30.41	$365
500	44%	$60.81	$730
750	66%	$91.22	$1,095
1,000	88%	$121.62	$1,459
1,500	132%	$182.43	$2,189
2,000	176%	$243.24	$2,919

Territory of City of Memphis

1 Tennessee counties, region SERC:

Tennessee other states: 1 of 1 county of City of Memphis drawn

City of Memphis: 1 county listed by EIA-861, Census 2023 outlines.

CSV

County list

Shelby

Questions on City of Memphis

How big is City of Memphis in Tennessee, by customer accounts?

423,338 accounts in 2024: residential 380,286, commercial 42,966, industrial 86.

How many cents per kWh does City of Memphis charge homes?

In 2024 homes paid 12.16 cents; against the Tennessee average that is -2.1%.

What are the SAIDI and SAIFI of City of Memphis?

SAIDI 280.8 min and SAIFI 1.74, major events excluded; ratio to the national median 2.82.

How many net-metered systems connect to City of Memphis?

City of Memphis files no net-metering row for its 380,286 homes, while Tennessee utilities together report 99 installations.

What would a typical City of Memphis home pay each month?

1,139 kWh at 12.16 cents comes to about $138, energy only.

Is City of Memphis cheaper than other Tennessee companies?

Rank 13 of 34 in Tennessee on price, -2.1% against the state average; 12 charge less than 12.16 ¢.

Why does the City of Memphis page show "No data" in places?

423,338 accounts sit behind City of Memphis, whose 2024 filing lacks no net-metering row; the other 6 rows of the coverage table are on file.

What share of City of Memphis sales do homes buy?

Homes take 40.1% of 12,944,365 MWh, commercial accounts 46.4%, industrial and other 13.4%.

What did City of Memphis charge homes in 2025?

13.24 cents per kWh, +8.9% on the 12.16 of 2024 (EIA early release for 2025).

Utilities with a similar home price

Home prices nearest to City of Memphis at 12.16 ¢/kWh in 2024, among companies with a page here, any state.

Carteret-Craven El Member CorpNorth Carolina, 12.15 ¢/kWh, 0.01 ¢ below
North Georgia Elec Member CorpGeorgia, 12.18 ¢/kWh, 0.02 ¢ above
Volunteer Electric CoopTennessee, 12.19 ¢/kWh, 0.03 ¢ above
City of OcalaFlorida, 12.11 ¢/kWh, 0.05 ¢ below

Primary sources for City of Memphis: rates, outages and net metering

EIA-861 annual report entry for City of Memphis: rates, outages and net metering, customers and sales
EIA-861 form instructions for City of Memphis: rates, outages and net metering, how a customer is counted
EIA state profiles for City of Memphis: rates, outages and net metering, the state price average