Electric disconnections in Tennessee, 2024
Tennessee ranks 6th of 51, 1st being the highest rate. The Tennessee total is 557,648 disconnections on about 3,167,473 accounts, 8.2 per 100 above the U.S. rate of 9.4. It also counts 3,708,896 final-notice events. Events, not homes: an account cut off twice counts twice.
Tennessee month by month
Tennessee: October peaked at 61,137 disconnections, January bottomed at 39,267. Per 100 Tennessee accounts the monthly rate ran from 1.25 (January) to 1.92 (October). Tennessee averaged 1.35 a month in December to February and 1.33 in June to August: nearly level.
Tennessee disconnections per month, 2024
- 39.3kJan
- 48.2kFeb
- 46.8kMar
- 48.3kApr
- 53.0kMay
- 41.1kJun
- 41.3kJul
- 43.7kAug
- 51.3kSep
- 61.1kOct
- 43.0kNov
- 40.6kDec
| Month | Tennessee final notices | Tennessee disconnections | Tennessee reconnections | Tennessee accounts | Tennessee per 100 |
|---|---|---|---|---|---|
| January | 317,224 | 39,267 | 33,640 | 3,147,698 | 1.25 |
| February | 315,217 | 48,200 | 42,588 | 3,147,095 | 1.53 |
| March | 296,278 | 46,781 | 41,304 | 3,156,280 | 1.48 |
| April | 302,590 | 48,310 | 42,231 | 3,158,842 | 1.53 |
| May | 302,106 | 52,973 | 47,204 | 3,166,631 | 1.67 |
| June | 274,236 | 41,098 | 36,080 | 3,170,126 | 1.30 |
| July | 323,665 | 41,326 | 36,328 | 3,172,881 | 1.30 |
| August | 343,913 | 43,679 | 37,944 | 3,173,203 | 1.38 |
| September | 308,108 | 51,286 | 45,372 | 3,176,561 | 1.61 |
| October | 349,392 | 61,137 | 53,902 | 3,178,096 | 1.92 |
| November | 282,717 | 43,017 | 39,059 | 3,180,565 | 1.35 |
| December | 293,453 | 40,573 | 36,453 | 3,181,698 | 1.28 |
| Year | 3,708,896 | 557,648 | 492,106 | 3,167,473 (mean) | 17.61 (yearly) |
Scale Tennessee to your town
Statewide rate for Tennessee: 17.61 per 100. A single utility can sit far from it.
Tennessee utilities that reported
Tennessee: 51 utilities reported. They sum to 485,347 of the 557,648 disconnections in the state total; City of Memphis - (TN) alone reported 182,151 (33%).
43 Tennessee utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.8 (Duck River Elec Member Corp) to 47.9 (City of Memphis - (TN)) per 100.
| Tennessee utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| City of Memphis - (TN) | 182,151 | 380,286 | 47.9 | 1,107,634 | 167,370 | 12 of 12 |
| City Of Chattanooga - (TN) | 73,540 | 163,693 | 44.9 | 326,710 | 72,063 | 12 of 12 |
| Middle Tennessee E M C | 37,907 | 303,851 | 12.5 | 155,999 | 33,813 | 12 of 12 |
| Volunteer Electric Coop | 21,720 | 113,000 | 19.2 | 108,480 | 14,160 | 12 of 12 |
| Cumberland Elec Member Corp | 21,120 | 100,597 | 21.0 | 105,600 | 13,680 | 12 of 12 |
| Appalachian Electric Coop | 17,597 | 43,954 | 40.0 | 60,042 | 15,116 | 12 of 12 |
| Nashville Electric Service | 14,100 | 418,000 | 3.4 | 141,600 | 9,480 | 12 of 12 |
| Southwest Tennessee E M C | 13,030 | 43,662 | 29.8 | 58,104 | 12,142 | 12 of 12 |
| Knoxville Utilities Board | 11,198 | 189,110 | 5.9 | 68,441 | 9,082 | 12 of 12 |
| City of Jackson - (TN) | 9,774 | 38,095 | 25.7 | 125,356 | 8,583 | 12 of 12 |
Tennessee against its neighbours
Tennessee sits in the East South Central division. Its 3 division peers average 14.0 per 100; the highest is Alabama at 19.0 and the lowest Kentucky at 6.9. Tennessee is 3.6 above the division average.
| Tennessee borders | Rank of 51 | Per 100 | Gap to Tennessee | Times Tennessee | Final notices per 100 |
|---|---|---|---|---|---|
| Alabama | 4th | 19.0 | +1.4 | 1.08x | 76.3 |
| Mississippi | 7th | 16.0 | -1.6 | 0.91x | 121.3 |
| Arkansas | 8th | 14.2 | -3.4 | 0.80x | 139.9 |
| Virginia | 10th | 12.7 | -5.0 | 0.72x | 68.1 |
| Georgia | 14th | 9.6 | -8.0 | 0.55x | 162.7 |
| Missouri | 15th | 9.3 | -8.3 | 0.53x | 76.6 |
| North Carolina | 17th | 7.9 | -9.7 | 0.45x | 63.1 |
| Kentucky | 18th | 6.9 | -10.7 | 0.39x | 113.5 |
Closest in the ranking to Tennessee: Alabama 19.0, Louisiana 18.6, Mississippi 16.0, Arkansas 14.2.
How firm the Tennessee number is
Tennessee response rate: 84.9% weighted by size, 60.2% by count. Utilities reported 485,347; EIA's adjustment is +72,301 (+13.0% of 557,648). Largest monthly relative standard error, Tennessee: 6.0%. EIA flags no Tennessee month. Flag codes and method.
Shutoff rule read for Tennessee
| Tennessee rule | What the text says |
|---|---|
| Cold weather | No season or temperature ban found in the text read. |
| Hot weather | No season or temperature ban found in the text read. |
| Protected customers | Utility must postpone residential termination 30 days if a physician, public health officer or social service official certifies in writing that disconnection would aggravate an existing medical emergency of the customer or another permanent resident; customer is referred to social service agencies in that period. Third-party notification option for all customers. |
| Notice before disconnection | Termination notice (may be on the bill) must set a date at least 7 days after it is sent by first class mail; must state reason, reconnection fee info, utility contact, and name/address of the regulator; for nonpayment must say if bill is actual or estimated. |
| Payment plans | Notice must give number where customer can 'enter into a service continuation agreement'; policy statement must explain alternative payment arrangements for residential customers temporarily unable to pay. No fixed installment terms in text read. |
| Complaints | Notice must name the regulator's address; policy statement must give regulator's address and toll-free number. Rule .23 only requires utility to investigate complaints promptly. Commission phone not read this session. |
Read: Tenn. Comp. R. & Regs. 1220-04-04-.19 (cited in the PDF as 1220-4-4-.19, Tennessee Regulatory Authority rules, ch. 1220-4-4, July 2006 revision), with .03, .20, .23, checked 2026-10-02. 'Utility' is defined as any electric company operating under the jurisdiction of the Authority (now TPUC); co-op/muni coverage not stated in text read.
Not legal advice; check your Tennessee notice.
Help in Tennessee
Tennessee LIHEAP eligibility as listed: 60% State Median Income Weatherization: 200% Federal Poverty Level.
Tennessee benefits as listed: Heating and Cooling: $174 minimum, $750 maximum Crisis: $750 maximum.
Programs named for Tennessee: On Track.
- Tennessee LIHEAP phone 1-800-228-8432
- Clearinghouse snapshot, Tennessee
- Tennessee: help with your bill
What this means for you in Tennessee
- Tennessee had 3,708,896 final notices and 557,648 disconnections: 15 disconnections per 100 notices. A notice is not a disconnection.
- Tennessee reconnections ran at 88 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Tennessee, as we read it: No season or temperature ban found in the text read. October was the busiest Tennessee month by count.
- To contest a Tennessee notice: Notice must name the regulator's address; policy statement must give regulator's address and toll-free number. Rule .23 only requires utility to investigate complaints promptly. Commission phone not read this session.
- Cannot pay in full? Ask your Tennessee utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Tennessee in 2024?
557,648 in Tennessee, of which utilities reported 485,347. That is 17.6 per 100 accounts, 6th of 51.
Does 17.6 per 100 mean 18% of Tennessee homes lost service?
No. The 557,648 Tennessee disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Tennessee homes.
Which month had the most disconnections in Tennessee?
October, with 61,137. January had 39,267.
How many Tennessee utilities have a yearly rate?
49 of 51. The rest left a month blank or share a name with another row.