Electric disconnections in Florida, 2024
Florida ranks 3rd of 51, 1st being the highest rate. The Florida total is 2,177,337 disconnections on about 10,572,548 accounts, 11.2 per 100 above the U.S. rate of 9.4. It also counts 12,045,492 final-notice events. Events, not homes: an account cut off twice counts twice.
Florida month by month
Florida: January peaked at 206,722 disconnections, September bottomed at 163,676. Per 100 Florida accounts the monthly rate ran from 1.54 (September) to 1.98 (January). Florida averaged 1.87 a month in December to February and 1.65 in June to August: nearly level.
Florida disconnections per month, 2024
- 207kJan
- 185kFeb
- 170kMar
- 181kApr
- 168kMay
- 175kJun
- 186kJul
- 164kAug
- 164kSep
- 176kOct
- 201kNov
- 201kDec
| Month | Florida final notices | Florida disconnections | Florida reconnections | Florida accounts | Florida per 100 |
|---|---|---|---|---|---|
| January | 978,645 | 206,722 | 192,044 | 10,452,072 | 1.98 |
| February | 926,675 | 185,010 | 175,283 | 10,481,879 | 1.76 |
| March | 868,693 | 170,098 | 161,518 | 10,508,437 | 1.62 |
| April | 963,129 | 180,841 | 169,778 | 10,532,284 | 1.72 |
| May | 961,961 | 168,457 | 158,542 | 10,546,703 | 1.60 |
| June | 920,552 | 174,815 | 164,618 | 10,568,555 | 1.65 |
| July | 1,096,821 | 186,202 | 171,957 | 10,597,530 | 1.76 |
| August | 1,079,497 | 163,890 | 152,100 | 10,613,825 | 1.54 |
| September | 1,014,421 | 163,676 | 153,507 | 10,623,059 | 1.54 |
| October | 1,164,584 | 176,499 | 160,790 | 10,633,336 | 1.66 |
| November | 968,170 | 200,582 | 186,805 | 10,648,972 | 1.88 |
| December | 1,102,344 | 200,547 | 185,232 | 10,663,924 | 1.88 |
| Year | 12,045,492 | 2,177,337 | 2,032,174 | 10,572,548 (mean) | 20.59 (yearly) |
Scale Florida to your town
Statewide rate for Florida: 20.59 per 100. A single utility can sit far from it.
Florida utilities that reported
Florida: 34 utilities reported. They sum to 2,071,862 of the 2,177,337 disconnections in the state total; Florida Power & Light Co alone reported 1,229,818 (56%).
2 Florida rows share one name in the workbook and cannot be told apart, so they are left out of the table. They are in the CSV with blank values.
28 Florida utilities have 5,000+ accounts and twelve months of data. Their rates run from 1.2 (Florida Public Utilities Co) to 72.2 (City Of Ocala) per 100.
| Florida utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Florida Power & Light Co | 1,229,818 | 5,297,328 | 23.2 | 5,974,157 | 1,159,358 | 12 of 12 |
| Duke Energy Florida, Llc | 275,826 | 1,820,759 | 15.1 | 2,024,652 | 246,320 | 12 of 12 |
| Tampa Electric Co | 168,629 | 757,280 | 22.3 | 1,055,467 | 167,395 | 12 of 12 |
| JEA | 74,025 | 470,564 | 15.7 | 509,623 | 59,670 | 12 of 12 |
| Sumter Electric Coop, Inc | 68,617 | 247,294 | 27.7 | 209,490 | 68,333 | 12 of 12 |
| Clay Electric Cooperative, Inc | 47,325 | 171,257 | 27.6 | 241,557 | 43,723 | 12 of 12 |
| City Of Ocala | 33,849 | 46,885 | 72.2 | 57,328 | 32,663 | 12 of 12 |
| City Of Tallahassee - (FL) | 33,605 | 108,476 | 31.0 | 64,033 | 32,622 | 12 of 12 |
| Kissimmee Utility Authority | 26,907 | 80,032 | 33.6 | 232,113 | 25,619 | 12 of 12 |
| Lee County Electric Coop, Inc | 20,633 | 227,666 | 9.1 | 133,745 | 18,513 | 12 of 12 |
Florida against its neighbours
Florida sits in the South Atlantic division. Its 8 division peers average 8.1 per 100; the highest is Virginia at 12.7 and the lowest Maryland at 3.4. Florida is 12.5 above the division average.
| Florida borders | Rank of 51 | Per 100 | Gap to Florida | Times Florida | Final notices per 100 |
|---|---|---|---|---|---|
| Alabama | 4th | 19.0 | -1.6 | 0.92x | 76.3 |
| Georgia | 14th | 9.6 | -11.0 | 0.47x | 162.7 |
Closest in the ranking to Florida: Oklahoma 30.4, Texas 23.6, Alabama 19.0, Louisiana 18.6.
How firm the Florida number is
Florida response rate: 94.8% weighted by size, 82.9% by count. Utilities reported 2,071,862; EIA's adjustment is +105,475 (+4.8% of 2,177,337). Largest monthly relative standard error, Florida: 2.5%. EIA flags no Florida month. Flag codes and method.
Shutoff rule read for Florida
| Florida rule | What the text says |
|---|---|
| Cold weather | no season or temperature ban found in the text read (R 25-6.105 has none) |
| Hot weather | no hot-weather ban found in the text read |
| Protected customers | Subsection (11): each utility must file, as a tariff item, a procedure for discontinuing service that is medically essential. No days of postponement are stated in the rule itself. Subsection (10): no discontinuance for non-commercial customers from noon Friday to 8 a.m. Monday, or from noon the day before a holiday (New Year's, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas) to 8 a.m. |
| Notice before disconnection | At least 5 working days' written notice, separate from the bill, after a diligent attempt to have the customer comply; 'working day' = a day the utility business office is open and US Mail is delivered. No prior notice for hazard, tampering, fraud. Notice must give the PSC complaint line. |
| Payment plans | No payment-plan requirement in this rule; deferred payment not read (tariff/other rule). |
| Complaints | Notice must tell customer they may complain to the utility's customer relations and to the Florida PSC at 1(800) 342-3552 (toll free), as stated in the rule text. |
Read: Fla. Admin. Code R. 25-6.105, checked 2026-10-02. Text addresses 'each utility' under chapter 25-6 (electric service by electric public utilities); co-ops/munis not addressed in the text read.
Not legal advice; check your Florida notice.
Help in Florida
Florida LIHEAP eligibility as listed: Heating, Cooling, Crisis: 60% State Median Income (10+ household members at 150% Federal Poverty Guideline).
Florida benefits as listed: Heating and Cooling: $400 minimum, $1,350 maximum Year-round Crisis: $2,000 maximum.
Programs named for Florida: Senior Citizen's/Disabled American Veteran's Discount; Project Share; SHARE.
- Florida LIHEAP office, phone 866-762-2237
- Clearinghouse snapshot, Florida
- Florida: help with your bill
What this means for you in Florida
- Florida had 12,045,492 final notices and 2,177,337 disconnections: 18 disconnections per 100 notices. A notice is not a disconnection.
- Florida reconnections ran at 93 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Florida, as we read it: no season or temperature ban found in the text read (R 25-6.105 has none) January was the busiest Florida month by count.
- To contest a Florida notice: Notice must tell customer they may complain to the utility's customer relations and to the Florida PSC at 1(800) 342-3552 (toll free), as stated in the rule text.
- Cannot pay in full? Ask your Florida utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Florida in 2024?
2,177,337 in Florida, of which utilities reported 2,071,862. That is 20.6 per 100 accounts, 3rd of 51.
Does 20.6 per 100 mean 21% of Florida homes lost service?
No. The 2,177,337 Florida disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Florida homes.
Which month had the most disconnections in Florida?
January, with 206,722. September had 163,676.
How many Florida utilities have a yearly rate?
32 of 34. The rest left a month blank or share a name with another row.