Electric disconnections in Utah, 2024
Utah ranks 45th of 51, 1st being the highest rate. The Utah total is 34,083 disconnections on about 1,277,784 accounts, 6.7 per 100 below the U.S. rate of 9.4. It also counts 256,736 final-notice events. Events, not homes: an account cut off twice counts twice.
Utah month by month
Utah: April peaked at 3,835 disconnections, December bottomed at 2,073. Per 100 Utah accounts the monthly rate ran from 0.16 (December) to 0.30 (April). Utah averaged 0.17 a month in December to February and 0.23 in June to August: summer ran 1.3 times winter.
Utah disconnections per month, 2024
- 2,270Jan
- 2,294Feb
- 2,344Mar
- 3,835Apr
- 3,448May
- 2,886Jun
- 3,221Jul
- 2,841Aug
- 3,602Sep
- 3,165Oct
- 2,104Nov
- 2,073Dec
| Month | Utah final notices | Utah disconnections | Utah reconnections | Utah accounts | Utah per 100 |
|---|---|---|---|---|---|
| January | 20,704 | 2,270 | 2,059 | 1,263,062 | 0.18 |
| February | 18,322 | 2,294 | 2,066 | 1,266,287 | 0.18 |
| March | 18,048 | 2,344 | 2,143 | 1,270,228 | 0.18 |
| April | 23,919 | 3,835 | 3,549 | 1,274,116 | 0.30 |
| May | 20,852 | 3,448 | 3,325 | 1,276,820 | 0.27 |
| June | 20,836 | 2,886 | 2,767 | 1,278,386 | 0.23 |
| July | 21,878 | 3,221 | 3,014 | 1,280,646 | 0.25 |
| August | 21,838 | 2,841 | 2,625 | 1,282,597 | 0.22 |
| September | 23,752 | 3,602 | 3,153 | 1,282,487 | 0.28 |
| October | 24,099 | 3,165 | 2,922 | 1,284,547 | 0.25 |
| November | 19,375 | 2,104 | 1,946 | 1,286,749 | 0.16 |
| December | 23,112 | 2,073 | 1,855 | 1,287,478 | 0.16 |
| Year | 256,736 | 34,083 | 31,424 | 1,277,784 (mean) | 2.67 (yearly) |
Scale Utah to your town
Statewide rate for Utah: 2.67 per 100. A single utility can sit far from it.
Utah utilities that reported
Utah: 15 utilities reported. They sum to 25,534 of the 34,083 disconnections in the state total; Pacificorp alone reported 10,059 (30%).
9 Utah utilities have 5,000+ accounts and twelve months of data. Their rates run from 1.1 (Pacificorp) to 17.0 (City of Logan - (UT)) per 100.
| Utah utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Pacificorp | 10,059 | 940,760 | 1.1 | 45,105 | 9,894 | 12 of 12 |
| Provo City Corp | 5,099 | 34,914 | 14.6 | 42,681 | 4,989 | 12 of 12 |
| City of Logan - (UT) | 3,314 | 19,455 | 17.0 | 29,599 | 3,045 | 12 of 12 |
| City Of St George | 2,271 | 34,072 | 6.7 | 23,839 | 1,877 | 12 of 12 |
| Lehi City Corporation | 1,668 | 29,375 | 5.7 | 5,012 | 1,606 | 12 of 12 |
| City of Murray - (UT) | 1,178 | 16,903 | 7.0 | 15,879 | 1,178 | 12 of 12 |
| City of Springville - (UT) | 736 | 11,828 | 6.2 | 9,480 | 675 | 12 of 12 |
| Dixie Escalante R E A, Inc | 623 | 24,470 | 2.5 | 9,884 | 572 | 12 of 12 |
| Moon Lake Electric Assn Inc | 378 | 18,150 | 2.1 | 3,118 | 241 | 12 of 12 |
| Nephi City Corporation | 95 | 2,973 | 3.2 | 3,232 | 95 | 12 of 12 |
Utah against its neighbours
Utah sits in the Mountain division. Its 7 division peers average 5.5 per 100; the highest is Nevada at 14.1 and the lowest Wyoming at 1.2. Utah is 2.8 below the division average.
| Utah borders | Rank of 51 | Per 100 | Gap to Utah | Times Utah | Final notices per 100 |
|---|---|---|---|---|---|
| Nevada | 9th | 14.1 | +11.4 | 5.29x | 71.2 |
| Idaho | 20th | 6.3 | +3.7 | 2.37x | 26.1 |
| New Mexico | 21st | 6.3 | +3.6 | 2.35x | 75.5 |
| Colorado | 27th | 5.2 | +2.5 | 1.93x | 38.4 |
| Arizona | 36th | 3.6 | +0.9 | 1.34x | 20.7 |
| Wyoming | 51st | 1.2 | -1.4 | 0.47x | 23.3 |
Closest in the ranking to Utah: Hawaii 3.0, New Hampshire 3.0, Alaska 2.5, New York 2.4.
How firm the Utah number is
Utah response rate: 89.1% weighted by size, 79.0% by count. Utilities reported 25,534; EIA's adjustment is +8,549 (+25.1% of 34,083). Largest monthly relative standard error, Utah: 30.6%. EIA flags no Utah month. Flag codes and method.
Shutoff rule read for Utah
| Utah rule | What the text says |
|---|---|
| Cold weather | No calendar or temperature ban found in the text read. Only winter element: personal notification (visit or telephone) before termination is required during October 1 through March 31; other months the mailed 48-hour notice can be final. |
| Hot weather | no hot-weather protection found in the text read |
| Protected customers | D(1): serious illness or infirmity statement from a licensed medical provider: utility must continue/restore service for the statement period or one month, whichever is less; not required more than two times per customer or residence per calendar year. |
| Notice before disconnection | G(1): at least 10 calendar days written notice (30 days if life-supporting equipment statement), by first-class mail or delivery to premises (email if enrolled paperless); G(2): 48-hour notice by mail/phone/visit before termination. Disconnection only 9 a.m.-4 p.m. and not from Thursday 4 p.m. to Monday 9 a.m. or on Utah legal holidays (H). |
| Payment plans | D(2)(b): for life-support accounts, offer deferred payment agreement under R746-200-5, or if not applicable allow one month to enter agreement of up to 12 months. R746-200-5 not read. |
| Complaints | Notice must include informal/formal dispute procedures and the Commission's address, website and telephone; right to expedited complaint hearing under R746-200-8(E) for life-support customers. |
Read: Utah Admin. Code R746-200-7, checked 2026-10-02. Rule governs 'a public utility' residential service (R746-200); co-ops/munis not addressed in text read.
Not legal advice; check your Utah notice.
Help in Utah
Utah LIHEAP eligibility as listed: 150% Federal Poverty Level Weatherization: 200% Federal Poverty Level.
Utah benefits as listed: Heating and Cooling: $140 minimum, $800 maximum Crisis: $1,500 maximum.
Programs named for Utah: Enbridge Gas (formerly Questar Gas, or Dominion Energy); Rocky Mountain Power (PacifiCorp); Emergency Charitable Assistance; Dominion Energy.
- Utah LIHEAP office, phone 866-205-4357
- Clearinghouse snapshot, Utah
- Utah: help with your bill
What this means for you in Utah
- Utah had 256,736 final notices and 34,083 disconnections: 13 disconnections per 100 notices. A notice is not a disconnection.
- Utah reconnections ran at 92 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Utah, as we read it: No calendar or temperature ban found in the text read. Only winter element: personal notification (visit or telephone) before termination is required during October 1 through March 31. April was the busiest Utah month by count.
- To contest a Utah notice: Notice must include informal/formal dispute procedures and the Commission's address, website and telephone; right to expedited complaint hearing under R746-200-8(E) for life-support customers.
- Cannot pay in full? Ask your Utah utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Utah in 2024?
34,083 in Utah, of which utilities reported 25,534. That is 2.7 per 100 accounts, 45th of 51.
Does 2.7 per 100 mean 3% of Utah homes lost service?
No. The 34,083 Utah disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Utah homes.
Which month had the most disconnections in Utah?
April, with 3,835. December had 2,073.
How many Utah utilities have a yearly rate?
14 of 15. The rest left a month blank or share a name with another row.