Electric disconnections in Alabama, 2024
Alabama ranks 4th of 51, 1st being the highest rate. The Alabama total is 454,815 disconnections on about 2,398,847 accounts, 9.6 per 100 above the U.S. rate of 9.4. It also counts 1,830,067 final-notice events. Events, not homes: an account cut off twice counts twice.
Alabama month by month
Alabama: April peaked at 48,477 disconnections, February bottomed at 23,871. Per 100 Alabama accounts the monthly rate ran from 1.00 (February) to 2.03 (April). Alabama averaged 1.09 a month in December to February and 1.68 in June to August: summer ran 1.5 times winter.
Alabama disconnections per month, 2024
- 26.0kJan
- 23.9kFeb
- 40.6kMar
- 48.5kApr
- 40.2kMay
- 35.2kJun
- 41.3kJul
- 44.6kAug
- 46.3kSep
- 46.3kOct
- 33.7kNov
- 28.4kDec
| Month | Alabama final notices | Alabama disconnections | Alabama reconnections | Alabama accounts | Alabama per 100 |
|---|---|---|---|---|---|
| January | 145,028 | 26,000 | 23,410 | 2,384,730 | 1.09 |
| February | 140,893 | 23,871 | 15,498 | 2,388,998 | 1.00 |
| March | 140,673 | 40,599 | 18,470 | 2,391,982 | 1.70 |
| April | 157,332 | 48,477 | 29,887 | 2,393,030 | 2.03 |
| May | 156,534 | 40,219 | 33,412 | 2,395,678 | 1.68 |
| June | 143,390 | 35,181 | 24,787 | 2,398,666 | 1.47 |
| July | 159,488 | 41,256 | 24,445 | 2,402,195 | 1.72 |
| August | 156,649 | 44,561 | 30,072 | 2,404,337 | 1.85 |
| September | 159,756 | 46,260 | 29,771 | 2,404,239 | 1.92 |
| October | 164,302 | 46,305 | 36,026 | 2,405,061 | 1.93 |
| November | 148,986 | 33,692 | 27,278 | 2,406,311 | 1.40 |
| December | 157,036 | 28,393 | 22,362 | 2,410,942 | 1.18 |
| Year | 1,830,067 | 454,815 | 315,417 | 2,398,847 (mean) | 18.96 (yearly) |
Scale Alabama to your town
Statewide rate for Alabama: 18.96 per 100. A single utility can sit far from it.
Alabama utilities that reported
Alabama: 29 utilities reported. They sum to 388,992 of the 454,815 disconnections in the state total; Alabama Power Co alone reported 208,579 (46%).
23 Alabama utilities have 5,000+ accounts and twelve months of data. Their rates run from 1.3 (Sand Mountain Electric Coop) to 76.2 (Sylacauga Utilities Board) per 100.
| Alabama utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Alabama Power Co | 208,579 | 1,335,705 | 15.6 | 269,813 | 155,901 | 12 of 12 |
| City of Huntsville - (AL) | 107,061 | 198,345 | 54.0 | 430,307 | 48,610 | 12 of 12 |
| City Of Dothan - Al | 8,497 | 26,722 | 31.8 | 63,695 | 7,466 | 12 of 12 |
| City Of Athens - (AL) | at least 6,423 (10 months) | Not published | No rate | Not published | 6,557 | 10 of 12 |
| City Of Florence - (AL) | 6,383 | 52,194 | 12.2 | 81,352 | 5,230 | 12 of 12 |
| Baldwin County El Member Corp | 5,488 | 81,882 | 6.7 | 17,577 | 4,198 | 12 of 12 |
| Foley Board Of Utilities | 5,284 | 46,687 | 11.3 | 22,712 | 4,712 | 12 of 12 |
| Tallapoosa River Elec Coop Inc | 4,471 | 30,288 | 14.8 | 83,654 | 2,735 | 12 of 12 |
| Sylacauga Utilities Board | 3,907 | 5,125 | 76.2 | 23,192 | 3,881 | 12 of 12 |
| Decatur Utilities | 3,392 | 21,429 | 15.8 | 30,524 | 3,042 | 12 of 12 |
Alabama against its neighbours
Alabama sits in the East South Central division. Its 3 division peers average 13.5 per 100; the highest is Tennessee at 17.6 and the lowest Kentucky at 6.9. Alabama is 5.5 above the division average.
| Alabama borders | Rank of 51 | Per 100 | Gap to Alabama | Times Alabama | Final notices per 100 |
|---|---|---|---|---|---|
| Florida | 3rd | 20.6 | +1.6 | 1.09x | 113.9 |
| Tennessee | 6th | 17.6 | -1.4 | 0.93x | 117.1 |
| Mississippi | 7th | 16.0 | -3.0 | 0.84x | 121.3 |
| Georgia | 14th | 9.6 | -9.3 | 0.51x | 162.7 |
Closest in the ranking to Alabama: Texas 23.6, Florida 20.6, Louisiana 18.6, Tennessee 17.6.
How firm the Alabama number is
Alabama response rate: 88.7% weighted by size, 60.4% by count. Utilities reported 388,992; EIA's adjustment is +65,823 (+14.5% of 454,815). Largest monthly relative standard error, Alabama: 9.1%. EIA flags no Alabama month. Flag codes and method.
Shutoff rule read for Alabama
| Alabama rule | What the text says |
|---|---|
| Cold weather | Rule .12(2)(e): no residential electric or natural gas service may be disconnected for nonpayment when the National Weather Service forecast for that location is 32 F or below for that calendar day. No calendar-date winter season found in the text read. |
| Protected customers | Rule .12(5): each utility must adopt and follow reasonable tariff rules on termination when life or health may be threatened, or the customer needs special consideration because of age or handicap. No specific medical-certificate procedure or postponement length in this rule; details are left to utility tariffs (not read). |
| Notice before disconnection | At least 5 days written notice of intent to discontinue after the account is delinquent (delinquent = unpaid 10 days after due date). Notice counts as given if left with the customer, left at the premises, or mailed (mail must be delivered to the post office at least 5 calendar days before disconnection). |
| Payment plans | Each utility must give at least one employee in each office power to extend the payment deadline and agree to installments (.12(4)). No detailed deferred-payment standard in the text read. |
| Complaints | Notice must tell customer to contact the utility first, then the Alabama PSC. PSC site (read this session): Consumer Services Complaints 1-800-392-8050. |
Read: Ala. Admin. Code r. 770-X-1-.12 (Alabama PSC General Rules, collection of delinquent accounts and discontinuance of service for nonpayment), checked 2026-10-02. 770-X-1-.01 says the General Rules apply to all electric, steam, gas, water and telephone utilities under the jurisdiction and supervision of the Alabama PSC. Whether co-ops or munis are covered was not stated in the text read.
Not legal advice; check your Alabama notice.
Help in Alabama
Alabama LIHEAP eligibility as listed: Heating, Cooling, & Crisis: 150% Federal Poverty Level Weatherization: 200% Federal Poverty Level.
Alabama benefits as listed: Heating: $280 minimum; $580 maximum Cooling: $320 minimum; $520 maximum Winter Crisis: $1,100 maximum; Summer Crisis: $990 maximum.
Programs named for Alabama: Alabama Power; Project Share; Central Alabama Electric Cooperative.
- Alabama LIHEAP office, phone 1-800-392-8098
- Clearinghouse snapshot, Alabama
- Alabama: help with your bill
What this means for you in Alabama
- Alabama had 1,830,067 final notices and 454,815 disconnections: 25 disconnections per 100 notices. A notice is not a disconnection.
- Alabama reconnections ran at 69 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Alabama, as we read it: Rule .12(2)(e): no residential electric or natural gas service may be disconnected for nonpayment when the National Weather Service forecast for that location is 32 F or below for that calendar day. April was the busiest Alabama month by count.
- To contest a Alabama notice: Notice must tell customer to contact the utility first, then the Alabama PSC. PSC site (read this session): Consumer Services Complaints 1-800-392-8050.
- Cannot pay in full? Ask your Alabama utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Alabama in 2024?
454,815 in Alabama, of which utilities reported 388,992. That is 19.0 per 100 accounts, 4th of 51.
Does 19.0 per 100 mean 19% of Alabama homes lost service?
No. The 454,815 Alabama disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Alabama homes.
Which month had the most disconnections in Alabama?
April, with 48,477. February had 23,871.
How many Alabama utilities have a yearly rate?
28 of 29. The rest left a month blank or share a name with another row.