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Electric disconnections in Missouri, 2024

9.3electric disconnections for nonpayment per 100 residential accounts in Missouri, 2024

Missouri ranks 15th of 51, 1st being the highest rate. The Missouri total is 272,912 disconnections on about 2,938,704 accounts, 0.1 per 100 below the U.S. rate of 9.4. It also counts 2,249,806 final-notice events. Events, not homes: an account cut off twice counts twice.

Missouri month by month

Missouri: October peaked at 36,750 disconnections, December bottomed at 9,723. Per 100 Missouri accounts the monthly rate ran from 0.33 (December) to 1.25 (October). Missouri averaged 0.49 a month in December to February and 0.77 in June to August: summer ran 1.6 times winter.

Missouri disconnections per month, 2024

  1. 12.8kJan
  2. 21.1kFeb
  3. 21.4kMar
  4. 27.4kApr
  5. 24.9kMay
  6. 20.2kJun
  7. 18.9kJul
  8. 28.6kAug
  9. 33.2kSep
  10. 36.8kOct
  11. 18.1kNov
  12. 9.7kDec
Missouri electric final notices, disconnections and reconnections by month, 2024
MonthMissouri final noticesMissouri disconnectionsMissouri reconnectionsMissouri accountsMissouri per 100
January186,21512,75412,4102,929,3550.44
February194,37121,05117,5922,932,3310.72
March190,29321,38118,4782,933,1060.73
April147,32127,38423,1682,935,2480.93
May132,23624,89522,1062,934,5630.85
June141,60320,15617,8462,935,7290.69
July178,25218,88616,8582,940,1650.64
August239,53428,60126,0912,941,4410.97
September240,03433,22929,9702,943,7871.13
October247,63836,75033,7472,943,4761.25
November190,68618,10116,8022,945,9990.61
December161,6239,7238,1102,949,2420.33
Year2,249,806272,912243,1782,938,704 (mean)9.29 (yearly)

Scale Missouri to your town

    Statewide rate for Missouri: 9.29 per 100. A single utility can sit far from it.

    Missouri utilities that reported

    Missouri: 51 utilities reported. They sum to 254,607 of the 272,912 disconnections in the state total; Union Electric Co - (MO) alone reported 100,575 (37%).

    38 Missouri utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.3 (Empire District Electric Co) to 70.1 (Intercounty Electric Coop Assn - (MO)) per 100.

    Largest 10 Missouri reporting utilities by disconnections
    Missouri utilityDisconnectionsAvg accountsPer 100Final noticesReconnectionsMonths
    Union Electric Co - (MO)100,5751,093,8489.2875,88287,63312 of 12
    Intercounty Electric Coop Assn - (MO)20,78229,63070.125,03219,46412 of 12
    Evergy Metro19,300273,8607.0151,51616,63112 of 12
    Evergy Missouri West19,034305,5836.2116,47118,47612 of 12
    White River Valley El Coop Inc16,77239,21642.817,25916,25912 of 12
    City of Independence - (MO)10,29553,80619.197,7316,92112 of 12
    City Utilities of Springfield - (MO)8,131104,5627.824,717Not published12 of 12
    Cuivre River Electric Coop Inc6,73972,9749.215,8696,47112 of 12
    Southwest Electric Coop, Inc6,19844,49613.945,8702,00712 of 12
    Boone Electric Coop5,45627,99919.548,5434,80212 of 12

    All utilities, CSV

    Missouri against its neighbours

    Missouri sits in the West North Central division. Its 6 division peers average 5.2 per 100; the highest is Kansas at 10.0 and the lowest Iowa at 3.2. Missouri is 4.0 above the division average.

    States bordering Missouri, electric disconnections per 100 accounts 2024
    Missouri bordersRank of 51Per 100Gap to MissouriTimes MissouriFinal notices per 100
    Oklahoma1st30.4+21.13.27x168.3
    Tennessee6th17.6+8.31.90x117.1
    Arkansas8th14.2+4.91.52x139.9
    Kansas12th10.0+0.71.07x37.8
    Kentucky18th6.9-2.40.75x113.5
    Nebraska25th5.2-4.10.56x62.6
    Illinois35th3.6-5.70.38x29.5
    Iowa42nd3.2-6.10.34x43.0

    Closest in the ranking to Missouri: South Carolina 9.9, Georgia 9.6, Michigan 8.3, North Carolina 7.9.

    How firm the Missouri number is

    Missouri response rate: 92.7% weighted by size, 94.6% by count. Utilities reported 254,607; EIA's adjustment is +18,305 (+6.7% of 272,912). Largest monthly relative standard error, Missouri: 11.4%. EIA flags no Missouri month. Flag codes and method.

    Shutoff rule read for Missouri

    Missouri shutoff rule, as read
    Missouri ruleWhat the text says
    Cold weatherCold Weather Rule (13.055), Nov 1-Mar 31, heat-related electric/gas service: no shutoff on any day the NWS forecast (6-9 a.m.) predicts temperature below 32F in the next 24 hours, where electric is the space-heating source (5)(A); also no shutoff if a customer states inability to pay in full, makes the required initial payment and enters a payment agreement (6).
    Protected customers13.050(10): utility must postpone discontinuance up to 21 days if it would aggravate an existing medical emergency of the customer, family member or permanent resident; evidence may be requested. 13.055: registered elderly (65+) or disabled customers get extra notice contacts and personal contact at disconnection.
    Notice before disconnection13.050(5): written notice by first-class mail at least 10 days before discontinuance (or hand delivery at least 96 hours before); reasonable contact efforts at least 24 hours before (8); service cut only 8 a.m.-4 p.m., not on a day utility staff are unavailable to reconnect or the day before (3). Nov 1-Mar 31 adds second contact within 96 hours (13.055(3)).
    Payment plans13.055(10): cold-weather payment agreement; utility first offers a 12-month budget plan covering arrears and estimated bills; initial payment no more than 12% of the 12-month budget amount (80% of balance after a prior default) unless otherwise agreed.
    Complaints13.070: customer first pursues the dispute with the utility, then may file an informal or formal complaint with the Public Service Commission; no shutoff over the disputed amount during an informal complaint and until at least 31 days after staff letter.

    Read: Mo. Code Regs. tit. 20, 4240-13.010, 13.050, 13.055, 13.070 (Chapter 13, residential service and billing practices), checked 2026-10-02. 13.010(1): residential utility service provided by all electric, gas, sewer and water public utilities subject to Public Service Commission jurisdiction. Co-op/municipal treatment not read.

    Not legal advice; check your Missouri notice.

    Help in Missouri

    Missouri LIHEAP eligibility as listed: Heating and Crisis: 60% SMI Weatherization: 200% Federal Poverty Guidelines.

    Missouri benefits as listed: Heating: $153 minimum, $495 maximum Winter Crisis: $800 maximum Summer Crisis: $300 maximum.

    Programs named for Missouri: Ameren Missouri; Liberty Utilities Empire District Electric Company; Independence Power & Light Department.

    What this means for you in Missouri

    • Missouri had 2,249,806 final notices and 272,912 disconnections: 12 disconnections per 100 notices. A notice is not a disconnection.
    • Missouri reconnections ran at 89 per 100 disconnections. The data give no time to restore.
    • Cold-weather rule in Missouri, as we read it: Cold Weather Rule (13.055), Nov 1-Mar 31, heat-related electric/gas service: no shutoff on any day the NWS forecast (6-9 a.m.) predicts temperature below 32F in the next 24 hours, where electric is the space-heating source ... October was the busiest Missouri month by count.
    • To contest a Missouri notice: 13.070: customer first pursues the dispute with the utility, then may file an informal or formal complaint with the Public Service Commission.
    • Cannot pay in full? Ask your Missouri utility for a payment plan, then the LIHEAP office above.

    More

    Sources

    Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV

    Questions

    How many electric disconnections were there in Missouri in 2024?

    272,912 in Missouri, of which utilities reported 254,607. That is 9.3 per 100 accounts, 15th of 51.

    Does 9.3 per 100 mean 9% of Missouri homes lost service?

    No. The 272,912 Missouri disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Missouri homes.

    Which month had the most disconnections in Missouri?

    October, with 36,750. December had 9,723.

    How many Missouri utilities have a yearly rate?

    48 of 51. The rest left a month blank or share a name with another row.

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    9.3 electric disconnections for nonpayment per 100 residential accounts in Missouri, 2024

    Cite this page

    Underlying data are U.S. government works (EIA, Census Bureau). Our tables and charts: CC BY 4.0, credit Electric Consumer. The access date fills in when you open this page.

    APA

    Electric Consumer. (2026). Missouri electric disconnections: 9.3 per 100 accounts in 2024. Data as of 7 October 2026. Retrieved [date accessed], from https://electricconsumer.org/shutoffs/states/missouri.html

    MLA

    Electric Consumer. “Missouri electric disconnections: 9.3 per 100 accounts in 2024.” Electric Consumer, data as of 7 October 2026, https://electricconsumer.org/shutoffs/states/missouri.html. Accessed [date accessed].

    Chicago

    Electric Consumer. “Missouri electric disconnections: 9.3 per 100 accounts in 2024.” Data as of 7 October 2026. Accessed [date accessed]. https://electricconsumer.org/shutoffs/states/missouri.html.

    BibTeX

    @misc{usedata_shutoffs_states_missouri,
  author = "Electric Consumer",
  title = {Missouri electric disconnections: 9.3 per 100 accounts in 2024},
  year = {2026},
  url = {https://electricconsumer.org/shutoffs/states/missouri.html},
  note = {Data as of 7 October 2026. Accessed [date accessed]}
}
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