Electric disconnections in New Hampshire, 2024
New Hampshire ranks 44th of 51, 1st being the highest rate. The New Hampshire total is 19,426 disconnections on about 657,913 accounts, 6.4 per 100 below the U.S. rate of 9.4. It also counts 203,853 final-notice events. Events, not homes: an account cut off twice counts twice.
New Hampshire month by month
New Hampshire: October peaked at 3,404 disconnections, December bottomed at 126. Per 100 New Hampshire accounts the monthly rate ran from 0.02 (December) to 0.52 (October). New Hampshire averaged 0.02 a month in December to February and 0.31 in June to August: summer ran 14.8 times winter.
New Hampshire disconnections per month, 2024
- 136Jan
- 147Feb
- 209Mar
- 2,452Apr
- 2,941May
- 2,150Jun
- 1,505Jul
- 2,426Aug
- 2,808Sep
- 3,404Oct
- 1,123Nov
- 126Dec
| Month | New Hampshire final notices | New Hampshire disconnections | New Hampshire reconnections | New Hampshire accounts | New Hampshire per 100 |
|---|---|---|---|---|---|
| January | 9,675 | 136 | 106 | 654,121 | 0.02 |
| February | 9,494 | 147 | 120 | 654,976 | 0.02 |
| March | 7,941 | 209 | 155 | 655,360 | 0.03 |
| April | 27,977 | 2,452 | 1,802 | 655,568 | 0.37 |
| May | 16,094 | 2,941 | 2,199 | 657,779 | 0.45 |
| June | 18,098 | 2,150 | 1,542 | 659,328 | 0.33 |
| July | 17,259 | 1,505 | 1,120 | 659,563 | 0.23 |
| August | 24,354 | 2,426 | 2,074 | 660,525 | 0.37 |
| September | 29,008 | 2,808 | 2,228 | 660,311 | 0.43 |
| October | 25,837 | 3,404 | 2,866 | 659,802 | 0.52 |
| November | 11,330 | 1,123 | 1,019 | 658,953 | 0.17 |
| December | 6,788 | 126 | 157 | 658,666 | 0.02 |
| Year | 203,853 | 19,426 | 15,388 | 657,913 (mean) | 2.95 (yearly) |
Scale New Hampshire to your town
Statewide rate for New Hampshire: 2.95 per 100. A single utility can sit far from it.
New Hampshire utilities that reported
New Hampshire: 4 utilities reported. They sum to 19,076 of the 19,426 disconnections in the state total; Public Service Co of NH alone reported 14,573 (75%).
3 New Hampshire utilities have 5,000+ accounts and twelve months of data. Their rates run from 1.4 (New Hampshire Elec Coop Inc) to 3.2 (Public Service Co of NH) per 100.
| New Hampshire utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Public Service Co of NH | 14,573 | 455,078 | 3.2 | 143,942 | 12,065 | 12 of 12 |
| Liberty Utilities (Granite State Electri | at least 1,801 (8 months) | Not published | No rate | 11,358 | Not published | 8 of 12 |
| Unitil Energy Systems | 1,542 | 68,551 | 2.2 | 22,730 | 1,326 | 12 of 12 |
| New Hampshire Elec Coop Inc | 1,160 | 84,122 | 1.4 | 20,205 | 1,013 | 12 of 12 |
New Hampshire against its neighbours
New Hampshire sits in the New England division. Its 5 division peers average 3.2 per 100; the highest is Maine at 5.2 and the lowest Rhode Island at 1.5. New Hampshire is 0.3 below the division average.
| New Hampshire borders | Rank of 51 | Per 100 | Gap to New Hampshire | Times New Hampshire | Final notices per 100 |
|---|---|---|---|---|---|
| Maine | 26th | 5.2 | +2.2 | 1.76x | 51.1 |
| Vermont | 41st | 3.2 | +0.3 | 1.10x | 162.3 |
| Massachusetts | 48th | 1.9 | -1.1 | 0.63x | 39.6 |
Closest in the ranking to New Hampshire: Iowa 3.2, Hawaii 3.0, Utah 2.7, Alaska 2.5.
How firm the New Hampshire number is
New Hampshire response rate: 98.4% weighted by size, 100.0% by count. Utilities reported 19,076; EIA's adjustment is +350 (+1.8% of 19,426). Largest monthly relative standard error, New Hampshire: 65.1%. EIA flags New Hampshire December (R). Flag codes and method.
Shutoff rule read for New Hampshire
| New Hampshire rule | What the text says |
|---|---|
| Cold weather | Winter period Nov 15 through Mar 31 (Puc 1202). Disconnection notice only after arrears exceed $225 (electric non-heating) or $450 (electric and gas heating) (1204.03(a)); utility must seek commission approval to disconnect residential customers known to be 65+; no disconnection for unpaid deposit; commission will not approve disconnection of financial-hardship customers who made good-faith payments (1204.05(d)). |
| Protected customers | Puc 1205.02: medical emergency certification (physician, APRN, PA or mental health practitioner) plus a payment arrangement protects the account; valid 90 days to 1 year, unlimited renewals; oral notice protects if written certification follows within 15 calendar days. |
| Notice before disconnection | Puc 1203.11(b): written notice postmarked 14 calendar days before disconnection, with medical emergency statement. Winter (1204.05): also in-person or phone notice to an adult 2-8 business days before, otherwise commission approval needed. Exceptions for fraud, abandonment and danger (1203.11(c)). |
| Payment plans | Puc 1203.07: utility shall keep serving a residential customer who cannot pay in full if they pay a reasonable portion, then reasonable installments, and current bills. Winter (1204.04): hardship customers 12 months, or winter period at 10% of balance; non-hardship equal installments over winter plus 6 months. |
| Complaints | Commission consumer division; disconnection notices must give its toll-free number (1203.11(b)(2)j). Number itself not printed in the text read. |
Read: N.H. Code Admin. R. Puc 1201.02, 1202 (definitions), 1203.07, 1203.11, 1204.01-1204.06, 1205.01-1205.02 (Chapter Puc 1200), checked 2026-10-02. Puc 1201.02: any public utility providing electric, gas, sewer or water service in NH, excluding limited electrical energy producers.
Not legal advice; check your New Hampshire notice.
Help in New Hampshire
New Hampshire LIHEAP eligibility as listed: 60% State Median Income.
New Hampshire benefits as listed: Heating: $100 minimum, $2,177 maximum Winter Crisis: $2,177 Winter maximum Weatherization: $20,000 maximum.
Programs named for New Hampshire: Electrical Assistance Program(EAP).
- New Hampshire LIHEAP phone 603-271-3670
- Clearinghouse snapshot, New Hampshire
- New Hampshire: help with your bill
What this means for you in New Hampshire
- New Hampshire had 203,853 final notices and 19,426 disconnections: 10 disconnections per 100 notices. A notice is not a disconnection.
- New Hampshire reconnections ran at 79 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in New Hampshire, as we read it: Winter period Nov 15 through Mar 31 (Puc 1202). Disconnection notice only after arrears exceed $225 (electric non-heating) or $450 (electric and gas heating) (1204.03(a)). October was the busiest New Hampshire month by count.
- To contest a New Hampshire notice: Commission consumer division; disconnection notices must give its toll-free number (1203.11(b)(2)j). Number itself not printed in the text read.
- Cannot pay in full? Ask your New Hampshire utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in New Hampshire in 2024?
19,426 in New Hampshire, of which utilities reported 19,076. That is 3.0 per 100 accounts, 44th of 51.
Does 3.0 per 100 mean 3% of New Hampshire homes lost service?
No. The 19,426 New Hampshire disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct New Hampshire homes.
Which month had the most disconnections in New Hampshire?
October, with 3,404. December had 126.
How many New Hampshire utilities have a yearly rate?
3 of 4. The rest left a month blank or share a name with another row.