Electric disconnections in Indiana, 2024
Indiana ranks 24th of 51, 1st being the highest rate. The Indiana total is 188,575 disconnections on about 3,169,452 accounts, 3.5 per 100 below the U.S. rate of 9.4. It also counts 1,950,673 final-notice events. Events, not homes: an account cut off twice counts twice.
Indiana month by month
Indiana: October peaked at 20,678 disconnections, January bottomed at 11,336. Per 100 Indiana accounts the monthly rate ran from 0.36 (January) to 0.65 (October). Indiana averaged 0.41 a month in December to February and 0.49 in June to August: summer ran 1.2 times winter.
Indiana disconnections per month, 2024
- 11.3kJan
- 14.0kFeb
- 15.0kMar
- 16.6kApr
- 17.9kMay
- 13.1kJun
- 17.8kJul
- 15.8kAug
- 16.9kSep
- 20.7kOct
- 16.3kNov
- 13.1kDec
| Month | Indiana final notices | Indiana disconnections | Indiana reconnections | Indiana accounts | Indiana per 100 |
|---|---|---|---|---|---|
| January | 158,219 | 11,336 | 9,565 | 3,152,117 | 0.36 |
| February | 165,821 | 14,032 | 11,591 | 3,146,344 | 0.45 |
| March | 162,835 | 15,017 | 12,617 | 3,147,822 | 0.48 |
| April | 163,614 | 16,606 | 13,535 | 3,150,681 | 0.53 |
| May | 163,182 | 17,930 | 15,074 | 3,150,962 | 0.57 |
| June | 159,633 | 13,138 | 11,195 | 3,179,061 | 0.41 |
| July | 165,054 | 17,754 | 14,802 | 3,156,283 | 0.56 |
| August | 147,630 | 15,810 | 13,508 | 3,185,582 | 0.50 |
| September | 167,983 | 16,880 | 13,964 | 3,189,233 | 0.53 |
| October | 185,922 | 20,678 | 17,495 | 3,191,628 | 0.65 |
| November | 158,434 | 16,317 | 14,603 | 3,192,660 | 0.51 |
| December | 152,346 | 13,077 | 11,358 | 3,191,047 | 0.41 |
| Year | 1,950,673 | 188,575 | 159,306 | 3,169,452 (mean) | 5.95 (yearly) |
Scale Indiana to your town
Statewide rate for Indiana: 5.95 per 100. A single utility can sit far from it.
Indiana utilities that reported
Indiana: 43 utilities reported. They sum to 174,496 of the 188,575 disconnections in the state total; Indiana Michigan Power Co alone reported 66,766 (35%).
38 Indiana utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.7 (Northern Indiana Pub Serv Co) to 77.9 (Jackson County Rural E M C - (IN)) per 100.
| Indiana utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Indiana Michigan Power Co | 66,766 | 422,062 | 15.8 | 492,906 | 57,718 | 12 of 12 |
| Duke Energy Indiana, LLC | 36,644 | 784,677 | 4.7 | 318,065 | 26,671 | 12 of 12 |
| Jackson County Rural E M C - (IN) | 16,115 | 20,678 | 77.9 | 87,801 | 15,797 | 12 of 12 |
| Clark County Rural E M C - (IN) | 6,463 | 27,113 | 23.8 | 41,875 | 5,955 | 12 of 12 |
| Southern Indiana Gas & Elec Co | 6,368 | 133,124 | 4.8 | 104,610 | 5,479 | 12 of 12 |
| Johnson County Rural E M C | 4,674 | 27,948 | 16.7 | 18,466 | 4,522 | 12 of 12 |
| Southeastern Indiana R E M C | 3,755 | 28,527 | 13.2 | 37,646 | 3,529 | 12 of 12 |
| City Of Mishawaka | 3,665 | 28,835 | 12.7 | 69,092 | 3,285 | 12 of 12 |
| Northern Indiana Pub Serv Co | 3,576 | 490,669 | 0.7 | 421,125 | 1,738 | 12 of 12 |
| South Central Indiana Remc | 3,072 | 35,779 | 8.6 | 224 | 2,185 | 12 of 12 |
Indiana against its neighbours
Indiana sits in the East North Central division. Its 4 division peers average 5.6 per 100; the highest is Michigan at 8.3 and the lowest Illinois at 3.6. Indiana is 0.3 above the division average.
| Indiana borders | Rank of 51 | Per 100 | Gap to Indiana | Times Indiana | Final notices per 100 |
|---|---|---|---|---|---|
| Michigan | 16th | 8.3 | +2.3 | 1.39x | 94.3 |
| Kentucky | 18th | 6.9 | +1.0 | 1.16x | 113.5 |
| Ohio | 19th | 6.4 | +0.5 | 1.08x | 91.3 |
| Illinois | 35th | 3.6 | -2.4 | 0.60x | 29.5 |
Closest in the ranking to Indiana: Delaware 6.2, South Dakota 6.0, Nebraska 5.2, Maine 5.2.
How firm the Indiana number is
Indiana response rate: 77.6% weighted by size, 89.6% by count. Utilities reported 174,496; EIA's adjustment is +14,079 (+7.5% of 188,575). Largest monthly relative standard error, Indiana: 6.2%. EIA flags no Indiana month. Flag codes and method.
Shutoff rule read for Indiana
| Indiana rule | What the text says |
|---|---|
| Cold weather | 170 IAC 4-1-16 has no season or temperature ban. OUCC page (secondary): between December 1 and March 15 electric and gas utilities may not disconnect a customer who is receiving or qualified for federal Energy Assistance Program funds, has applied at the local intake office and gave the utility written proof (IC 8-1-2-121); the utility's discretion otherwise governs temperature/children. |
| Hot weather | no hot-weather protection found in the text read |
| Protected customers | (c): utility must postpone disconnection 10 days on a medical statement from a licensed physician or public health official that disconnection is a serious and immediate threat to health or safety of a designated household member; renewable for one further 10 days with another statement. |
| Notice before disconnection | (e): 14 days' prior written notice by mail or personal delivery, not before the account is delinquent; notice must state date, reason, utility phone number and reference to rights pamphlet. Disconnection only 8 a.m.-3 p.m., none on or after noon before a day the utility office is closed. Field employee must identify, announce purpose, and accept proof of payment/dispute. |
| Payment plans | (c)(2): no disconnection if customer shows cause for inability to pay (hardship) and pays a reasonable portion (not over $10 or 1/10 of bill, whichever less, unless agreed greater), agrees to pay the rest within three months and future bills, and has not breached a similar agreement in 12 months; terms in writing. Separate arrangement for bills inflated by utility error. |
| Complaints | Review under 170 IAC 16-1-5 stops disconnection except as in 170 IAC 16-1-7; notice must give utility number; OUCC page names Indiana Housing & Community Development Authority 1-800-872-0371 for EAP intake (not a complaint line). |
Read: 170 IAC 4-1-16; Ind. Code 8-1-2-121 (winter, via OUCC page), checked 2026-10-02. 170 IAC 4-1 is the electric-utility rule article (Indiana Utility Regulatory Commission); OUCC page says the IC 8-1-2-121 winter moratorium applies to investor-owned, municipal and REMC electric and gas utilities.
Not legal advice; check your Indiana notice.
Help in Indiana
Indiana LIHEAP eligibility as listed: Heating & Crisis: 60% State Median Income Weatherization: 200% Federal Poverty Guidelines.
Indiana benefits as listed: Heating: $100 minimum, $625 maximum Winter Crisis: $800 maximum.
Programs named for Indiana: Northern Indiana Public Service Co. (NIPSCO); Emergency Charitable Assistance; Warm Heart, Warm Home Foundation; Decatur County REMC.
- Indiana LIHEAP office, phone 317-232-7777
- Clearinghouse snapshot, Indiana
- Indiana: help with your bill
What this means for you in Indiana
- Indiana had 1,950,673 final notices and 188,575 disconnections: 10 disconnections per 100 notices. A notice is not a disconnection.
- Indiana reconnections ran at 84 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Indiana, as we read it: 170 IAC 4-1-16 has no season or temperature ban. OUCC page (secondary): between December 1 and March 15 electric and gas utilities may not disconnect a customer who is receiving or qualified for federal Energy Assistance Program ... October was the busiest Indiana month by count.
- To contest a Indiana notice: Review under 170 IAC 16-1-5 stops disconnection except as in 170 IAC 16-1-7; notice must give utility number; OUCC page names Indiana Housing & Community Development Authority 1-800-872-0371 for EAP intake (not a ...
- Cannot pay in full? Ask your Indiana utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Indiana in 2024?
188,575 in Indiana, of which utilities reported 174,496. That is 5.9 per 100 accounts, 24th of 51.
Does 5.9 per 100 mean 6% of Indiana homes lost service?
No. The 188,575 Indiana disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Indiana homes.
Which month had the most disconnections in Indiana?
October, with 20,678. January had 11,336.
How many Indiana utilities have a yearly rate?
41 of 43. The rest left a month blank or share a name with another row.