Electric disconnections in New York, 2024
New York ranks 47th of 51, 1st being the highest rate. The New York total is 173,612 disconnections on about 7,095,248 accounts, 7.0 per 100 below the U.S. rate of 9.4. It also counts 4,995,125 final-notice events. Events, not homes: an account cut off twice counts twice.
New York month by month
New York: September peaked at 27,565 disconnections, January bottomed at 1,862. Per 100 New York accounts the monthly rate ran from 0.03 (January) to 0.38 (September). New York averaged 0.05 a month in December to February and 0.34 in June to August: summer ran 7.0 times winter.
New York disconnections per month, 2024
- 1.9kJan
- 2.3kFeb
- 3.2kMar
- 11.9kApr
- 16.0kMay
- 20.4kJun
- 25.6kJul
- 27.1kAug
- 27.6kSep
- 22.8kOct
- 8.5kNov
- 6.2kDec
| Month | New York final notices | New York disconnections | New York reconnections | New York accounts | New York per 100 |
|---|---|---|---|---|---|
| January | 200,426 | 1,862 | 1,538 | 7,055,136 | 0.03 |
| February | 160,901 | 2,330 | 1,760 | 7,079,367 | 0.03 |
| March | 468,315 | 3,247 | 2,375 | 7,111,593 | 0.05 |
| April | 622,612 | 11,946 | 8,182 | 7,052,412 | 0.17 |
| May | 542,989 | 16,019 | 12,288 | 7,054,292 | 0.23 |
| June | 480,154 | 20,404 | 13,906 | 7,121,850 | 0.29 |
| July | 425,732 | 25,630 | 12,953 | 7,078,382 | 0.36 |
| August | 447,491 | 27,111 | 18,036 | 7,093,965 | 0.38 |
| September | 464,091 | 27,565 | 20,394 | 7,164,686 | 0.38 |
| October | 430,368 | 22,757 | 16,922 | 7,069,215 | 0.32 |
| November | 378,516 | 8,515 | 6,203 | 7,163,256 | 0.12 |
| December | 373,530 | 6,225 | 6,631 | 7,098,820 | 0.09 |
| Year | 4,995,125 | 173,612 | 121,187 | 7,095,248 (mean) | 2.45 (yearly) |
Scale New York to your town
Statewide rate for New York: 2.45 per 100. A single utility can sit far from it.
New York utilities that reported
New York: 15 utilities reported. They sum to 162,156 of the 173,612 disconnections in the state total; Niagara Mohawk Power Corp. alone reported 48,918 (28%).
7 New York utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.3 (Central Hudson Gas & Elec Corp) to 14.9 (Jamestown Board of Public Util) per 100.
| New York utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Niagara Mohawk Power Corp. | 48,918 | 1,515,683 | 3.2 | 473,349 | 36,157 | 12 of 12 |
| Orange & Rockland Utils Inc | at least 38,919 (9 months) | Not published | No rate | 213,977 | Not published | 9 of 12 |
| New York State Elec & Gas Corp | 28,114 | 724,621 | 3.9 | 964,489 | 18,248 | 12 of 12 |
| Long Island Power Authority | 25,295 | 767,754 | 3.3 | 111,253 | 20,959 | 12 of 12 |
| Consolidated Edison Co-Ny Inc | at least 12,690 (9 months) | Not published | No rate | 2,856,306 | 17,246 | 9 of 12 |
| Rochester Gas & Electric Corp | 4,012 | 522 | 767.9 | 551 | 3,999 | 12 of 12 |
| Jamestown Board of Public Util | 2,433 | 16,384 | 14.9 | 47,740 | 2,183 | 12 of 12 |
| Central Hudson Gas & Elec Corp | 733 | 275,025 | 0.3 | 35,592 | 476 | 12 of 12 |
| Town of Massena - (NY) | at least 297 (10 months) | Not published | No rate | 8,993 | Not published | 10 of 12 |
| Village of Freeport - (NY) | at least 269 (11 months) | Not published | No rate | 25,221 | Not published | 11 of 12 |
New York against its neighbours
New York sits in the Middle Atlantic division. Its 2 division peers average 4.1 per 100; the highest is Pennsylvania at 4.7 and the lowest New Jersey at 3.5. New York is 1.6 below the division average.
| New York borders | Rank of 51 | Per 100 | Gap to New York | Times New York | Final notices per 100 |
|---|---|---|---|---|---|
| Pennsylvania | 29th | 4.7 | +2.2 | 1.91x | 21.3 |
| Connecticut | 31st | 4.3 | +1.8 | 1.75x | 27.1 |
| New Jersey | 37th | 3.5 | +1.0 | 1.41x | 65.9 |
| Vermont | 41st | 3.2 | +0.8 | 1.32x | 162.3 |
| Massachusetts | 48th | 1.9 | -0.6 | 0.76x | 39.6 |
Closest in the ranking to New York: Utah 2.7, Alaska 2.5, Massachusetts 1.9, Montana 1.8.
How firm the New York number is
New York response rate: 98.6% weighted by size, 88.2% by count. Utilities reported 162,156; EIA's adjustment is +11,456 (+6.6% of 173,612). Largest monthly relative standard error, New York: 13.3%. EIA flags no New York month. Flag codes and method.
Shutoff rule read for New York
| New York rule | What the text says |
|---|---|
| Cold weather | Nov 1 - Apr 15, for residential heat-related service: utility must try to contact the customer or adult resident (phone, then evening/weekend phone, then visit) at least 72 hours before termination to ask whether a resident is likely to suffer serious impairment to health or safety, and again in person at termination. |
| Protected customers | Medical emergency (certified by a medical doctor or local board of health): no termination or refusal to restore; certificate effective 30 days, renewable on showing inability to pay, 60 days if chronic; written certification within 5 business days of phone certification ((a)). Life-support: until commission ends it, 15 days' written notice to commission ((a)(5)). |
| Notice before disconnection | 72-hour contact in cold season ((c)(2)(i)); final notice 15 days before termination after a medical certificate expires ((a)(6)). |
| Payment plans | Elderly/blind/disabled: plan may include deferred payment agreement ((b)(2)); medical emergency: commission designees help work out payment arrangements ((a)(7)). |
Read: 16 NYCRR § 11.5, checked 2026-10-02. Rule text: 'applies to all or any part of residential utility service, regardless of the type of provider'; terms used: 'utility'.
Not legal advice; check your New York notice.
Help in New York
New York LIHEAP eligibility as listed: 60% State Median Income 150% Federal Poverty Level for household size 14 or more.
New York benefits as listed: Heating: $21 minimum, $996 maximum Cooling: $10 minimum, $1,000 maximum Winter Crisis: $900 maximum.
- New York LIHEAP office, phone 1-800-342-3009
- Clearinghouse snapshot, New York
- New York: help with your bill
What this means for you in New York
- New York had 4,995,125 final notices and 173,612 disconnections: 3 disconnections per 100 notices. A notice is not a disconnection.
- New York reconnections ran at 70 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in New York, as we read it: Nov 1 - Apr 15, for residential heat-related service: utility must try to contact the customer or adult resident (phone, then evening/weekend phone, then visit) at least 72 hours before termination to ask whether a resident is ... September was the busiest New York month by count.
- Cannot pay in full? Ask your New York utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in New York in 2024?
173,612 in New York, of which utilities reported 162,156. That is 2.4 per 100 accounts, 47th of 51.
Does 2.4 per 100 mean 2% of New York homes lost service?
No. The 173,612 New York disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct New York homes.
Which month had the most disconnections in New York?
September, with 27,565. January had 1,862.
How many New York utilities have a yearly rate?
11 of 15. The rest left a month blank or share a name with another row.