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Electric disconnections in Texas, 2024

23.6electric disconnections for nonpayment per 100 residential accounts in Texas, 2024

Texas ranks 2nd of 51, 1st being the highest rate. The Texas total is 3,028,150 disconnections on about 12,814,619 accounts, 14.2 per 100 above the U.S. rate of 9.4. It also counts 6,266,959 final-notice events. Events, not homes: an account cut off twice counts twice.

Texas month by month

Texas: October peaked at 344,318 disconnections, July bottomed at 121,881. Per 100 Texas accounts the monthly rate ran from 0.95 (July) to 2.67 (October). Texas averaged 2.19 a month in December to February and 1.33 in June to August: winter ran 1.6 times summer.

Texas disconnections per month, 2024

  1. 268kJan
  2. 280kFeb
  3. 274kMar
  4. 276kApr
  5. 198kMay
  6. 213kJun
  7. 122kJul
  8. 179kAug
  9. 296kSep
  10. 344kOct
  11. 286kNov
  12. 293kDec
Texas electric final notices, disconnections and reconnections by month, 2024
MonthTexas final noticesTexas disconnectionsTexas reconnectionsTexas accountsTexas per 100
January510,174268,431228,17512,688,1772.12
February530,638279,514235,97712,710,2982.20
March472,822273,691232,95612,734,0582.15
April473,159276,218236,78012,756,8872.17
May460,061198,146175,99812,783,3111.55
June463,934212,962180,38412,812,4661.66
July580,235121,881103,40012,832,9400.95
August607,360178,678141,04812,861,2321.39
September549,321295,761237,52812,867,3862.30
October603,800344,318293,31112,902,9982.67
November503,977285,942248,93312,912,8972.21
December511,477292,608256,21412,912,7782.27
Year6,266,9593,028,1502,570,70212,814,619 (mean)23.63 (yearly)

Scale Texas to your town

    Statewide rate for Texas: 23.63 per 100. A single utility can sit far from it.

    Texas utilities that reported

    Texas: 75 utilities reported. They sum to 2,795,373 of the 3,028,150 disconnections in the state total; Oncor Electric Delivery Company LLC alone reported 1,241,425 (41%).

    58 Texas utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.5 (Southwest Texas Elec Coop, Inc) to 35.7 (Oncor Electric Delivery Company LLC) per 100.

    Largest 10 Texas reporting utilities by disconnections
    Texas utilityDisconnectionsAvg accountsPer 100Final noticesReconnectionsMonths
    Oncor Electric Delivery Company LLC1,241,4253,477,21435.7Not published1,067,11212 of 12
    Centerpoint Energyat least 954,139 (11 months)Not publishedNo rateNot published794,58211 of 12
    City Of San Antonio - TX105,131857,18912.3382,391102,33112 of 12
    Texas-New Mexico Power Co62,740232,88226.9Not published52,99212 of 12
    Entergy Texas Inc.53,334457,36911.7879,47448,91812 of 12
    El Paso Electric Co48,700352,02113.8502,40842,35412 of 12
    Austin Energy31,835503,8696.3117,36725,13212 of 12
    Magic Valley Electric Coop Inc31,381124,07425.3426,8002,83312 of 12
    Pedernales Electric Coop, Inc29,867381,4947.8133,63426,73912 of 12
    Southwestern Electric Power Co29,645156,28019.0190,75424,66212 of 12

    All utilities, CSV

    Texas against its neighbours

    Texas sits in the West South Central division. Its 3 division peers average 21.0 per 100; the highest is Oklahoma at 30.4 and the lowest Arkansas at 14.2. Texas is 2.6 above the division average.

    States bordering Texas, electric disconnections per 100 accounts 2024
    Texas bordersRank of 51Per 100Gap to TexasTimes TexasFinal notices per 100
    Oklahoma1st30.4+6.71.29x168.3
    Louisiana5th18.6-5.10.79x156.9
    Arkansas8th14.2-9.50.60x139.9
    New Mexico21st6.3-17.40.27x75.5

    Closest in the ranking to Texas: Oklahoma 30.4, Florida 20.6, Alabama 19.0.

    How firm the Texas number is

    Texas response rate: 85.4% weighted by size, 84.4% by count. Utilities reported 2,795,373; EIA's adjustment is +232,777 (+7.7% of 3,028,150). Largest monthly relative standard error, Texas: 2.7%. EIA flags no Texas month. Flag codes and method.

    Shutoff rule read for Texas

    Texas shutoff rule, as read
    Texas ruleWhat the text says
    Cold weatherNo disconnection for nonpayment for any customer in a county with an 'extreme weather emergency': a day when the previous day's high did not exceed 32F and is predicted to stay at or below 32F for the next 24 hours anywhere in the county per nearest NWS reports ((j)(1)(A)).
    Hot weatherSame ban when the NWS issues a heat advisory for the county, or issued one on any of the preceding two calendar days ((j)(1)(B)).
    Protected customersCritical Care Residential Customers: no disconnection if it would make someone seriously ill or more ill, when the attending physician contacts the REP and sends a written statement and the customer enters a deferred payment plan; protection lasts 63 days from bill issuance or a shorter agreed period ((g)). Chronic Condition customers: 21 days' separate written notice ((h)).
    Notice before disconnectionNotice may not be issued before the first day after the bill is due; must be a separate mailing, hand delivery or (if agreed) separate email labelled 'disconnection notice', with a disconnection date at least 10 days after issue that is not a holiday, weekend or day staff cannot take payments ((l)).
    Payment plansDuring an extreme weather emergency the REP must offer residential customers, on request, a deferred payment plan meeting § 25.480 for bills due during the emergency ((j)). Notices must tell customers about deferred payment and assistance ((l)(4), (m)(7)).
    ComplaintsRequired notice text names the Public Utility Commission of Texas, P.O. Box 13326, Austin, TX 78711-3326, tel. (512) 936-7120 or toll-free in Texas (888) 782-8477; Relay Texas 1-800-735-2989 ((m)(5)).

    Read: 16 Tex. Admin. Code § 25.483, checked 2026-10-02. Retail electric providers (REPs) with disconnection authority; physical disconnections are done by the transmission and distribution utility, municipally owned utility or electric cooperative on the REP's request (subsection (a)).

    Not legal advice; check your Texas notice.

    Help in Texas

    Texas LIHEAP eligibility as listed: 150% Federal Poverty Guideline.

    Texas benefits as listed: Heating and Cooling: $1 minimum, $12,600 maximum Crisis: $1,800 maximum Weatherization: $12,000.

    What this means for you in Texas

    • Texas had 6,266,959 final notices and 3,028,150 disconnections: 48 disconnections per 100 notices. A notice is not a disconnection.
    • Texas reconnections ran at 85 per 100 disconnections. The data give no time to restore.
    • Cold-weather rule in Texas, as we read it: No disconnection for nonpayment for any customer in a county with an 'extreme weather emergency': a day when the previous day's high did not exceed 32F and is predicted to stay at or below 32F for the next 24 hours anywhere in ... October was the busiest Texas month by count.
    • To contest a Texas notice: Required notice text names the Public Utility Commission of Texas, P.O. Box 13326, Austin, TX 78711-3326, tel. (512) 936-7120 or toll-free in Texas (888) 782-8477; Relay Texas 1-800-735-2989 ((m)(5)).
    • Cannot pay in full? Ask your Texas utility for a payment plan, then the LIHEAP office above.

    More

    Sources

    Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV

    Questions

    How many electric disconnections were there in Texas in 2024?

    3,028,150 in Texas, of which utilities reported 2,795,373. That is 23.6 per 100 accounts, 2nd of 51.

    Does 23.6 per 100 mean 24% of Texas homes lost service?

    No. The 3,028,150 Texas disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Texas homes.

    Which month had the most disconnections in Texas?

    October, with 344,318. July had 121,881.

    How many Texas utilities have a yearly rate?

    73 of 75. The rest left a month blank or share a name with another row.

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    23.6 electric disconnections for nonpayment per 100 residential accounts in Texas, 2024

    Cite this page

    Underlying data are U.S. government works (EIA, Census Bureau). Our tables and charts: CC BY 4.0, credit Electric Consumer. The access date fills in when you open this page.

    APA

    Electric Consumer. (2026). Texas electric disconnections: 23.6 per 100 accounts in 2024. Data as of 7 October 2026. Retrieved [date accessed], from https://electricconsumer.org/shutoffs/states/texas.html

    MLA

    Electric Consumer. “Texas electric disconnections: 23.6 per 100 accounts in 2024.” Electric Consumer, data as of 7 October 2026, https://electricconsumer.org/shutoffs/states/texas.html. Accessed [date accessed].

    Chicago

    Electric Consumer. “Texas electric disconnections: 23.6 per 100 accounts in 2024.” Data as of 7 October 2026. Accessed [date accessed]. https://electricconsumer.org/shutoffs/states/texas.html.

    BibTeX

    @misc{usedata_shutoffs_states_texas,
  author = "Electric Consumer",
  title = {Texas electric disconnections: 23.6 per 100 accounts in 2024},
  year = {2026},
  url = {https://electricconsumer.org/shutoffs/states/texas.html},
  note = {Data as of 7 October 2026. Accessed [date accessed]}
}
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