Electric disconnections in Ohio, 2024
Ohio ranks 19th of 51, 1st being the highest rate. The Ohio total is 333,650 disconnections on about 5,181,356 accounts, 3.0 per 100 below the U.S. rate of 9.4. It also counts 4,728,971 final-notice events. Events, not homes: an account cut off twice counts twice.
Ohio month by month
Ohio: October peaked at 39,340 disconnections, January bottomed at 18,021. Per 100 Ohio accounts the monthly rate ran from 0.35 (January) to 0.76 (October). Ohio averaged 0.41 a month in December to February and 0.52 in June to August: summer ran 1.3 times winter.
Ohio disconnections per month, 2024
- 18.0kJan
- 24.8kFeb
- 27.5kMar
- 32.1kApr
- 37.3kMay
- 23.5kJun
- 34.4kJul
- 23.0kAug
- 33.2kSep
- 39.3kOct
- 20.1kNov
- 20.3kDec
| Month | Ohio final notices | Ohio disconnections | Ohio reconnections | Ohio accounts | Ohio per 100 |
|---|---|---|---|---|---|
| January | 435,840 | 18,021 | 14,396 | 5,174,648 | 0.35 |
| February | 454,435 | 24,798 | 20,187 | 5,175,480 | 0.48 |
| March | 414,664 | 27,528 | 21,943 | 5,174,580 | 0.53 |
| April | 373,675 | 32,133 | 24,765 | 5,178,490 | 0.62 |
| May | 385,301 | 37,316 | 30,225 | 5,177,113 | 0.72 |
| June | 330,986 | 23,545 | 19,463 | 5,178,442 | 0.45 |
| July | 398,864 | 34,383 | 27,549 | 5,179,577 | 0.66 |
| August | 392,880 | 23,023 | 19,863 | 5,180,905 | 0.44 |
| September | 346,956 | 33,196 | 26,548 | 5,184,375 | 0.64 |
| October | 417,306 | 39,340 | 32,973 | 5,184,627 | 0.76 |
| November | 432,695 | 20,089 | 18,823 | 5,191,945 | 0.39 |
| December | 345,368 | 20,279 | 16,815 | 5,196,095 | 0.39 |
| Year | 4,728,971 | 333,650 | 273,550 | 5,181,356 (mean) | 6.44 (yearly) |
Scale Ohio to your town
Statewide rate for Ohio: 6.44 per 100. A single utility can sit far from it.
Ohio utilities that reported
Ohio: 37 utilities reported. They sum to 321,429 of the 333,650 disconnections in the state total; Ohio Power Co alone reported 172,411 (52%).
33 Ohio utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.4 (Licking Rural Electric Inc) to 15.4 (City of Piqua - (OH)) per 100.
| Ohio utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Ohio Power Co | 172,411 | 1,339,232 | 12.9 | 1,975,985 | 149,275 | 12 of 12 |
| Duke Energy Ohio Inc | 38,009 | 693,435 | 5.5 | 111,943 | 28,574 | 12 of 12 |
| Ohio Edison Co | 27,574 | 959,319 | 2.9 | 834,833 | 20,044 | 12 of 12 |
| Cleveland Electric Illum Co | 21,684 | 676,708 | 3.2 | 807,471 | 16,437 | 12 of 12 |
| Dayton Power & Light Co | 14,470 | 481,025 | 3.0 | 135,940 | 11,116 | 12 of 12 |
| The Toledo Edison Co | 14,302 | 279,790 | 5.1 | 300,352 | 10,628 | 12 of 12 |
| South Central Power Company | 11,018 | 130,770 | 8.4 | 151,351 | 9,151 | 12 of 12 |
| City of Cleveland - (OH) | 3,982 | 73,667 | 5.4 | 5,157 | 3,325 | 12 of 12 |
| City of Hamilton - (OH) | 2,103 | 29,890 | 7.0 | 7,770 | 1,713 | 12 of 12 |
| City of Columbus - (OH) | 1,558 | 14,931 | 10.4 | 40,640 | 990 | 12 of 12 |
Ohio against its neighbours
Ohio sits in the East North Central division. Its 4 division peers average 5.5 per 100; the highest is Michigan at 8.3 and the lowest Illinois at 3.6. Ohio is 0.9 above the division average.
| Ohio borders | Rank of 51 | Per 100 | Gap to Ohio | Times Ohio | Final notices per 100 |
|---|---|---|---|---|---|
| West Virginia | 11th | 10.1 | +3.7 | 1.57x | 96.4 |
| Michigan | 16th | 8.3 | +1.8 | 1.28x | 94.3 |
| Kentucky | 18th | 6.9 | +0.5 | 1.08x | 113.5 |
| Indiana | 24th | 5.9 | -0.5 | 0.92x | 61.5 |
| Pennsylvania | 29th | 4.7 | -1.8 | 0.73x | 21.3 |
Closest in the ranking to Ohio: North Carolina 7.9, Kentucky 6.9, Idaho 6.3, New Mexico 6.3.
How firm the Ohio number is
Ohio response rate: 96.6% weighted by size, 100.0% by count. Utilities reported 321,429; EIA's adjustment is +12,221 (+3.7% of 333,650). Largest monthly relative standard error, Ohio: 4.1%. EIA flags no Ohio month. Flag codes and method.
Shutoff rule read for Ohio
| Ohio rule | What the text says |
|---|---|
| Cold weather | Nov 1 - Apr 15: if the customer has not paid or arranged payment by the date on the 14-day notice, utility must not disconnect unless it also makes contact ten days before disconnection (personal, phone or hand-delivered; mail allowed with 3 calendar days added), tells the customer about government bill and weatherization aid, and informs of payment plans or PIPP plus. |
| Protected customers | Medical certification: no disconnection if it would be especially dangerous to a permanent resident's health or would stop medical/life-supporting equipment, certified by a licensed physician, PA, CNS, CNP, CNM or local board of health physician; certification prohibits disconnection for 30 calendar days; phone certification okay if written follows in 7 days. |
| Notice before disconnection | At least 14 days' notice before disconnection, during normal business hours; no disconnection after 12:30 p.m. on the day before a day when reconnection services are not regularly performed; personal notice on the day of disconnection, or notice attached to the premises if nobody is home; notice may be on the bill if prominently identified ((A)). |
| Payment plans | Notice must explain payment plans under 4901:1-18-05 and PIPP plus; in Nov 1 - Apr 15 customers must be told of the right to enter payment plans ((A)(5)(g), (B)(3)). |
| Complaints | Notice must state: contact PUCO at 1-800-686-7826 (toll free) 8 a.m. - 5 p.m. weekdays, http://www.puco.ohio.gov; Ohio Consumers' Counsel 1-877-742-5622 ((A)(5)(d)). |
Read: Ohio Adm. Code 4901:1-18-06, checked 2026-10-02. Residential customers of electric, gas and natural gas utility companies under PUCO (title of rule: disconnection procedures for electric, gas, and natural gas utilities); co-ops/munis not addressed in text read.
Not legal advice; check your Ohio notice.
Help in Ohio
Ohio LIHEAP eligibility as listed: Heating and Crisis: 175% Federal Poverty Guidelines; (9+ household members at 60% State Median Income) Weatherization: 200% Federal Poverty ....
Ohio benefits as listed: Heating: $24 minimum, $441 maximum Winter Crisis: $1,200 Summer Crisis: $800 Weatherization: $8,547.
Programs named for Ohio: PIPP Plus; Winter Reconnect Program.
- Ohio LIHEAP office, phone 614-466-6282
- Clearinghouse snapshot, Ohio
- Ohio: help with your bill
What this means for you in Ohio
- Ohio had 4,728,971 final notices and 333,650 disconnections: 7 disconnections per 100 notices. A notice is not a disconnection.
- Ohio reconnections ran at 82 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Ohio, as we read it: Nov 1 - Apr 15: if the customer has not paid or arranged payment by the date on the 14-day notice, utility must not disconnect unless it also makes contact ten days before disconnection (personal, phone or hand-delivered. October was the busiest Ohio month by count.
- To contest a Ohio notice: Notice must state: contact PUCO at 1-800-686-7826 (toll free) 8 a.m. - 5 p.m. weekdays, http://www.puco.ohio.gov; Ohio Consumers' Counsel 1-877-742-5622 ((A)(5)(d)).
- Cannot pay in full? Ask your Ohio utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Ohio in 2024?
333,650 in Ohio, of which utilities reported 321,429. That is 6.4 per 100 accounts, 19th of 51.
Does 6.4 per 100 mean 6% of Ohio homes lost service?
No. The 333,650 Ohio disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Ohio homes.
Which month had the most disconnections in Ohio?
October, with 39,340. January had 18,021.
How many Ohio utilities have a yearly rate?
34 of 37. The rest left a month blank or share a name with another row.