Electric disconnections in Arizona, 2024
Arizona ranks 36th of 51, 1st being the highest rate. The Arizona total is 111,773 disconnections on about 3,133,319 accounts, 5.8 per 100 below the U.S. rate of 9.4. It also counts 648,837 final-notice events. Events, not homes: an account cut off twice counts twice.
Arizona month by month
Arizona: December peaked at 29,023 disconnections, August bottomed at 310. Per 100 Arizona accounts the monthly rate ran from 0.01 (August) to 0.91 (December). Arizona averaged 0.64 a month in December to February and 0.04 in June to August: winter ran 17.3 times summer.
Arizona disconnections per month, 2024
- 18.0kJan
- 13.7kFeb
- 10.6kMar
- 9.6kApr
- 7.7kMay
- 2.3kJun
- 0.9kJul
- 0.3kAug
- 1.6kSep
- 8.7kOct
- 9.3kNov
- 29.0kDec
| Month | Arizona final notices | Arizona disconnections | Arizona reconnections | Arizona accounts | Arizona per 100 |
|---|---|---|---|---|---|
| January | 57,590 | 17,994 | 21,581 | 3,111,564 | 0.58 |
| February | 48,097 | 13,730 | 18,018 | 3,115,067 | 0.44 |
| March | 41,616 | 10,636 | 13,547 | 3,118,740 | 0.34 |
| April | 35,254 | 9,646 | 12,761 | 3,115,655 | 0.31 |
| May | 31,594 | 7,663 | 9,888 | 3,118,025 | 0.25 |
| June | 28,813 | 2,336 | 1,536 | 3,121,423 | 0.07 |
| July | 56,878 | 853 | 848 | 3,125,997 | 0.03 |
| August | 81,984 | 310 | 474 | 3,136,619 | 0.01 |
| September | 48,011 | 1,613 | 1,687 | 3,145,163 | 0.05 |
| October | 76,501 | 8,665 | 7,820 | 3,156,442 | 0.27 |
| November | 66,099 | 9,304 | 8,182 | 3,158,261 | 0.29 |
| December | 76,401 | 29,023 | 23,113 | 3,176,867 | 0.91 |
| Year | 648,837 | 111,773 | 119,455 | 3,133,319 (mean) | 3.57 (yearly) |
Scale Arizona to your town
Statewide rate for Arizona: 3.57 per 100. A single utility can sit far from it.
Arizona utilities that reported
Arizona: 15 utilities reported. They sum to 105,282 of the 111,773 disconnections in the state total; Arizona Public Service Co alone reported 41,871 (37%).
7 Arizona utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.7 (Electrical Dist No3 Pinal County) to 19.8 (Mohave Electric Cooperative, Inc.) per 100.
| Arizona utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Arizona Public Service Co | 41,871 | 1,258,323 | 3.3 | 59,903 | 33,155 | 12 of 12 |
| Salt River Project | at least 32,759 (10 months) | Not published | No rate | 377,198 | Not published | 10 of 12 |
| Tucson Electric Power Co | at least 12,914 (7 months) | Not published | No rate | 48,125 | Not published | 7 of 12 |
| Mohave Electric Cooperative, Inc. | 8,054 | 40,606 | 19.8 | 42,158 | 7,502 | 12 of 12 |
| Uns Electric, Inc | at least 2,205 (7 months) | Not published | No rate | 8,319 | Not published | 7 of 12 |
| Trico Electric Cooperative Inc | 1,642 | 51,789 | 3.2 | 36,609 | 1,381 | 12 of 12 |
| Graham County Electric Coop Inc | 1,405 | 7,247 | 19.4 | 11,399 | 1,355 | 12 of 12 |
| City Of Mesa - (AZ) | 1,240 | 18,101 | 6.9 | 22,344 | 869 | 12 of 12 |
| Gila River Indian Utility Authority Gricua | 1,213 | 2,651 | 45.7 | 1,226 | 1,213 | 12 of 12 |
| Usbia-San Carlos Project | 835 | 11,462 | 7.3 | 966 | 645 | 12 of 12 |
Arizona against its neighbours
Arizona sits in the Mountain division. Its 7 division peers average 5.4 per 100; the highest is Nevada at 14.1 and the lowest Wyoming at 1.2. Arizona is 1.8 below the division average.
| Arizona borders | Rank of 51 | Per 100 | Gap to Arizona | Times Arizona | Final notices per 100 |
|---|---|---|---|---|---|
| Nevada | 9th | 14.1 | +10.5 | 3.96x | 71.2 |
| New Mexico | 21st | 6.3 | +2.7 | 1.76x | 75.5 |
| Colorado | 27th | 5.2 | +1.6 | 1.45x | 38.4 |
| California | 40th | 3.4 | -0.2 | 0.95x | 25.7 |
| Utah | 45th | 2.7 | -0.9 | 0.75x | 20.1 |
Closest in the ranking to Arizona: North Dakota 3.7, Illinois 3.6, New Jersey 3.5, Minnesota 3.4.
How firm the Arizona number is
Arizona response rate: 95.4% weighted by size, 71.4% by count. Utilities reported 105,282; EIA's adjustment is +6,491 (+5.8% of 111,773). Largest monthly relative standard error, Arizona: 78.1%. EIA flags Arizona August (R). Flag codes and method.
Shutoff rule read for Arizona
| Arizona rule | What the text says |
|---|---|
| Cold weather | Each utility adopts only one of two options (A)(11): (a) no termination of residential service while the NWS forecast shows temperatures that do not exceed 32F, that exceed 95F, or other conditions the Commission orders as especially dangerous; or (b) no termination June 1 through October 15, set out in tariff. Rule has no winter calendar ban. |
| Hot weather | Same (A)(11): either a 95F+ NWS-forecast ban (option a) or the fixed June 1 to Oct 15 window (option b); under (b) no late fees or interest accrue in that window and arrears are billed in installments afterwards. |
| Protected customers | (A)(5): no termination of residential service for a customer with inability to pay who documents annually, via a licensed medical practitioner, that termination would be especially dangerous to health of customer/permanent resident or that medically necessary equipment depends on service (also 'where weather will be especially dangerous'). |
| Notice before disconnection | (D)(1) at least 10 days' advance written notice (customer's preferred method or US mail); then a final notice two days before the termination date (E); where preferred method is US mail, ten days allowed. Text shows overlapping numbering from amendment markup. |
| Payment plans | (A)(9): utility may require a deferred payment agreement within seven business days for customers protected under (A)(4)/(A)(5); at least one missed or partial payment per 12 months allowed without breach; good faith duty. Notice must describe deferred payment programs. |
| Complaints | Notice must give a utility address/phone for disputes; if utility terminates after dispute, it must tell the customer of the right to file a complaint with the Commission (Arizona Corporation Commission; phone not read). |
Read: Ariz. Admin. Code R14-2-211, checked 2026-10-02. Text refers to 'a utility' / 'regulated Class A, B, and C electric utility' for reporting; co-ops/munis not addressed in text read.
Not legal advice; check your Arizona notice.
Help in Arizona
Arizona LIHEAP eligibility as listed: Heating, Cooling, Crisis: 60% State Median Income; (150% Federal Poverty Level for households with 10 or more members) Weatherization: 200% ....
Arizona benefits as listed: Heating: $160 minimum, $640 maximum Cooling: $160 minimum, $640 maximum Crisis: $500 maximum.
Programs named for Arizona: Crisis Bill Assistance; -A loss or reduction of income; Energy Support; SRP Income-Qualified Discount.
- Arizona LIHEAP office, phone 866-494-1981
- Clearinghouse snapshot, Arizona
- Arizona: help with your bill
What this means for you in Arizona
- Arizona had 648,837 final notices and 111,773 disconnections: 17 disconnections per 100 notices. A notice is not a disconnection.
- Arizona reconnections ran at 107 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Arizona, as we read it: Each utility adopts only one of two options (A)(11): (a) no termination of residential service while the NWS forecast shows temperatures that do not exceed 32F, that exceed 95F, or other conditions the Commission orders as ... December was the busiest Arizona month by count.
- To contest a Arizona notice: Notice must give a utility address/phone for disputes; if utility terminates after dispute, it must tell the customer of the right to file a complaint with the Commission (Arizona Corporation Commission; phone not read).
- Cannot pay in full? Ask your Arizona utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Arizona in 2024?
111,773 in Arizona, of which utilities reported 105,282. That is 3.6 per 100 accounts, 36th of 51.
Does 3.6 per 100 mean 4% of Arizona homes lost service?
No. The 111,773 Arizona disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Arizona homes.
Which month had the most disconnections in Arizona?
December, with 29,023. August had 310.
How many Arizona utilities have a yearly rate?
12 of 15. The rest left a month blank or share a name with another row.