Electric disconnections in Vermont, 2024
Vermont ranks 41st of 51, 1st being the highest rate. The Vermont total is 10,558 disconnections on about 326,028 accounts, 6.2 per 100 below the U.S. rate of 9.4. It also counts 529,176 final-notice events. Events, not homes: an account cut off twice counts twice.
Vermont month by month
Vermont: October peaked at 1,730 disconnections, November bottomed at 113. Per 100 Vermont accounts the monthly rate ran from 0.03 (November) to 0.53 (October). Vermont averaged 0.05 a month in December to February and 0.37 in June to August: summer ran 7.8 times winter.
Vermont disconnections per month, 2024
- 141Jan
- 194Feb
- 193Mar
- 1,611Apr
- 1,561May
- 1,143Jun
- 1,176Jul
- 1,332Aug
- 1,236Sep
- 1,730Oct
- 113Nov
- 128Dec
| Month | Vermont final notices | Vermont disconnections | Vermont reconnections | Vermont accounts | Vermont per 100 |
|---|---|---|---|---|---|
| January | 48,921 | 141 | 108 | 324,729 | 0.04 |
| February | 44,572 | 194 | 161 | 324,532 | 0.06 |
| March | 43,253 | 193 | 169 | 324,414 | 0.06 |
| April | 44,546 | 1,611 | 1,386 | 325,095 | 0.50 |
| May | 44,730 | 1,561 | 1,353 | 326,278 | 0.48 |
| June | 38,952 | 1,143 | 1,016 | 326,845 | 0.35 |
| July | 44,804 | 1,176 | 986 | 326,673 | 0.36 |
| August | 41,511 | 1,332 | 1,173 | 327,060 | 0.41 |
| September | 45,311 | 1,236 | 1,076 | 326,962 | 0.38 |
| October | 44,332 | 1,730 | 1,566 | 327,015 | 0.53 |
| November | 40,480 | 113 | 77 | 326,445 | 0.03 |
| December | 47,764 | 128 | 105 | 326,294 | 0.04 |
| Year | 529,176 | 10,558 | 9,175 | 326,028 (mean) | 3.24 (yearly) |
Scale Vermont to your town
Statewide rate for Vermont: 3.24 per 100. A single utility can sit far from it.
Vermont utilities that reported
Vermont: 4 utilities reported. They sum to 9,464 of the 10,558 disconnections in the state total; Green Mountain Power Corp alone reported 8,264 (78%).
4 Vermont utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.6 (Washington Electric Coop - (VT)) to 3.6 (Green Mountain Power Corp) per 100.
| Vermont utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Green Mountain Power Corp | 8,264 | 229,573 | 3.6 | 419,261 | 7,474 | 12 of 12 |
| Vermont Electric Cooperative, Inc | 827 | 35,601 | 2.3 | 51,817 | 634 | 12 of 12 |
| City Of Burlington Electric - Vt | 308 | 17,858 | 1.7 | 27,312 | 276 | 12 of 12 |
| Washington Electric Coop - (VT) | 65 | 10,894 | 0.6 | 13,257 | 45 | 12 of 12 |
Vermont against its neighbours
Vermont sits in the New England division. Its 5 division peers average 3.2 per 100; the highest is Maine at 5.2 and the lowest Rhode Island at 1.5. Vermont is 0.1 above the division average.
| Vermont borders | Rank of 51 | Per 100 | Gap to Vermont | Times Vermont | Final notices per 100 |
|---|---|---|---|---|---|
| New Hampshire | 44th | 3.0 | -0.3 | 0.91x | 31.0 |
| New York | 47th | 2.4 | -0.8 | 0.76x | 70.4 |
| Massachusetts | 48th | 1.9 | -1.4 | 0.57x | 39.6 |
Closest in the ranking to Vermont: Maryland 3.4, California 3.4, Iowa 3.2, Hawaii 3.0.
How firm the Vermont number is
Vermont response rate: 90.1% weighted by size, 100.0% by count. Utilities reported 9,464; EIA's adjustment is +1,094 (+10.4% of 10,558). Largest monthly relative standard error, Vermont: 258.2%. EIA flags Vermont July (R), November (R), December (R). Flag codes and method.
Shutoff rule read for Vermont
| Vermont rule | What the text says |
|---|---|
| Cold weather | Nov 1-Mar 31: no gas/electric disconnection unless extra contact steps met (oral contact within 96 hours, further attempts, report to Dept of Public Service); disconnection prohibited if NWS forecast shows below 10 F in a 48-hour period starting 7-10 a.m. on the planned date; households with a member aged 62+ protected if below 32 F forecast over 48 hours, if account holder gives advance written notice. |
| Hot weather | No season or temperature ban found in the text read. |
| Protected customers | Physician's certificate of immediate serious health hazard blocks disconnection; valid 30 days or length of hazard, renewable once; limited to two consecutive 30-day periods and no more than three 30-day periods per calendar year unless Commission orders otherwise; reconnection within 24 hours on certificate. Disconnection also barred if only a disputed amount referred to the Commission. |
| Notice before disconnection | Written notice on approved form (or electronic notice) sent not more than 20 nor less than 14 days before first disconnection date, within 40 days after delinquency; disconnection window 8 a.m.-2 p.m. (remote 9-11 a.m.). Delinquency = unpaid 30 days after bill transmitted. |
| Payment plans | No disconnection if customer has not been offered a reasonable repayment plan (and, for gas/electric, a monthly installment plan for future bills). Restoration if customer pays half of arrears (or less if negotiated) and agrees to repay the rest over at least 3 months (utility not obliged to do more than two such plans per customer per year). Budget billing required. |
| Complaints | Notice must give Dept of Public Service Consumer Affairs Division (CAPI) address, phone and toll-free number, and explain how to dispute to the Commission. Phone numbers not read this session. |
Read: Vt. PUC Rule 3.300 (Disconnection of Residential Gas, Electric, and Water Service), secs. 3.301-3.307, checked 2026-10-02. Residential gas, electric and water service by 'utility' (rule text read does not say whether co-ops/munis are covered).
Not legal advice; check your Vermont notice.
Help in Vermont
Vermont LIHEAP eligibility as listed: 60% State Median Income.
Vermont benefits as listed: Heating: $21 minimum, $2,089 maximum Winter Crisis: $2,479.64 maximum.
- Vermont LIHEAP office, phone 1-800-775-0516
- Clearinghouse snapshot, Vermont
- Vermont: help with your bill
What this means for you in Vermont
- Vermont had 529,176 final notices and 10,558 disconnections: 2 disconnections per 100 notices. A notice is not a disconnection.
- Vermont reconnections ran at 87 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Vermont, as we read it: Nov 1-Mar 31: no gas/electric disconnection unless extra contact steps met (oral contact within 96 hours, further attempts, report to Dept of Public Service). October was the busiest Vermont month by count.
- To contest a Vermont notice: Notice must give Dept of Public Service Consumer Affairs Division (CAPI) address, phone and toll-free number, and explain how to dispute to the Commission. Phone numbers not read this session.
- Cannot pay in full? Ask your Vermont utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Vermont in 2024?
10,558 in Vermont, of which utilities reported 9,464. That is 3.2 per 100 accounts, 41st of 51.
Does 3.2 per 100 mean 3% of Vermont homes lost service?
No. The 10,558 Vermont disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Vermont homes.
Which month had the most disconnections in Vermont?
October, with 1,730. November had 113.
How many Vermont utilities have a yearly rate?
4 of 4.