Electric disconnections in Illinois, 2024
Illinois ranks 35th of 51, 1st being the highest rate. The Illinois total is 191,537 disconnections on about 5,360,195 accounts, 5.8 per 100 below the U.S. rate of 9.4. It also counts 1,582,679 final-notice events. Events, not homes: an account cut off twice counts twice.
Illinois month by month
Illinois: October peaked at 53,709 disconnections, December bottomed at 255. Per 100 Illinois accounts the monthly rate ran from 0.00 (December) to 1.01 (October). Illinois averaged 0.02 a month in December to February and 0.34 in June to August: summer ran 19.2 times winter.
Illinois disconnections per month, 2024
- 0.8kJan
- 1.8kFeb
- 1.3kMar
- 20.4kApr
- 9.8kMay
- 7.5kJun
- 9.7kJul
- 37.0kAug
- 33.1kSep
- 53.7kOct
- 16.0kNov
- 0.3kDec
| Month | Illinois final notices | Illinois disconnections | Illinois reconnections | Illinois accounts | Illinois per 100 |
|---|---|---|---|---|---|
| January | 127,876 | 843 | 729 | 5,430,250 | 0.02 |
| February | 44,828 | 1,766 | 1,521 | 5,392,131 | 0.03 |
| March | 65,346 | 1,348 | 1,120 | 5,373,559 | 0.03 |
| April | 96,585 | 20,424 | 12,892 | 5,364,587 | 0.38 |
| May | 79,454 | 9,808 | 7,871 | 5,349,838 | 0.18 |
| June | 74,951 | 7,527 | 5,498 | 5,344,095 | 0.14 |
| July | 131,704 | 9,737 | 7,148 | 5,341,374 | 0.18 |
| August | 217,411 | 37,041 | 28,220 | 5,332,953 | 0.69 |
| September | 188,487 | 33,104 | 22,508 | 5,342,311 | 0.62 |
| October | 218,831 | 53,709 | 38,983 | 5,338,785 | 1.01 |
| November | 177,971 | 15,976 | 16,899 | 5,350,899 | 0.30 |
| December | 159,235 | 255 | 493 | 5,361,560 | 0.00 |
| Year | 1,582,679 | 191,537 | 143,882 | 5,360,195 (mean) | 3.57 (yearly) |
Scale Illinois to your town
Statewide rate for Illinois: 3.57 per 100. A single utility can sit far from it.
Illinois utilities that reported
Illinois: 30 utilities reported. They sum to 185,631 of the 191,537 disconnections in the state total; Commonwealth Edison Co alone reported 95,605 (50%).
20 Illinois utilities have 5,000+ accounts and twelve months of data. Their rates run from 0.8 (Jo-Carroll Energy, Inc) to 9.6 (City of Springfield - (IL)) per 100.
| Illinois utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Commonwealth Edison Co | 95,605 | 3,691,840 | 2.6 | 686,033 | 71,483 | 12 of 12 |
| Ameren Illinois Company | 72,296 | 1,060,675 | 6.8 | 385,970 | 52,964 | 12 of 12 |
| City of Springfield - (IL) | 5,594 | 58,444 | 9.6 | 132,761 | 4,053 | 12 of 12 |
| City of Naperville - (IL) | 2,670 | 63,156 | 4.2 | 67,571 | 2,448 | 12 of 12 |
| MidAmerican Energy Co | 1,940 | 73,192 | 2.7 | 43,825 | 1,414 | 12 of 12 |
| Corn Belt Energy Corporation | 1,543 | 34,401 | 4.5 | 19,903 | 1,476 | 12 of 12 |
| City of Batavia - (IL) | 641 | 9,984 | 6.4 | 6,133 | 637 | 12 of 12 |
| Southeastern Il Elec Coop, Inc | 528 | 22,709 | 2.3 | 3,677 | 352 | 12 of 12 |
| Egyptian Electric Coop Assn | 506 | 15,731 | 3.2 | 7,920 | 494 | 12 of 12 |
| Eastern Illinois Elec Coop | 488 | 11,092 | 4.4 | 6,202 | 447 | 12 of 12 |
Illinois against its neighbours
Illinois sits in the East North Central division. Its 4 division peers average 6.2 per 100; the highest is Michigan at 8.3 and the lowest Wisconsin at 4.2. Illinois is 2.7 below the division average.
| Illinois borders | Rank of 51 | Per 100 | Gap to Illinois | Times Illinois | Final notices per 100 |
|---|---|---|---|---|---|
| Missouri | 15th | 9.3 | +5.7 | 2.60x | 76.6 |
| Kentucky | 18th | 6.9 | +3.3 | 1.94x | 113.5 |
| Indiana | 24th | 5.9 | +2.4 | 1.67x | 61.5 |
| Wisconsin | 32nd | 4.2 | +0.7 | 1.19x | 27.0 |
| Iowa | 42nd | 3.2 | -0.4 | 0.89x | 43.0 |
Closest in the ranking to Illinois: Washington 3.7, North Dakota 3.7, Arizona 3.6, New Jersey 3.5.
How firm the Illinois number is
Illinois response rate: 95.2% weighted by size, 96.6% by count. Utilities reported 185,631; EIA's adjustment is +5,906 (+3.1% of 191,537). Largest monthly relative standard error, Illinois: 22.6%. EIA flags no Illinois month. Flag codes and method.
Shutoff rule read for Illinois
| Illinois rule | What the text says |
|---|---|
| Cold weather | 280.130(n)(1): no termination of residential gas/electric service (where it is the only space heat source) on any day the NWS 24-hour forecast includes 32 F or below, or before a holiday/weekend with a forecast of 32 F or below. 280.135: no disconnection for nonpayment Dec 1 through Mar 31 where gas/electricity is the primary space heat unless the utility has offered a winter deferred payment arrangement (min. |
| Hot weather | 280.130(n)(2): where gas/electric is the only space-cooling source, a utility with over 100,000 residential customers may not terminate on any day the NWS 24-hour forecast is 95 F or above (or before a holiday/weekend with such a forecast). Smaller utilities not covered by this paragraph. |
| Protected customers | 280.160: physician or local board of health certificate (phone first, written within 7 days) protects the account from disconnection for 60 days; may be presented up to 14 days after disconnection (service restored within one day); medical payment arrangement of 12 installments (pre-disconnection) or 10 (after). Also military/veteran/LIHEAP winter bans in 280.130. |
| Notice before disconnection | 280.130(e)-(g),(j): written notice sent separately by U.S. mail or hand delivered; no disconnection until at least 10 days after sending; notice effective 45 days; warning call at least 48 hours before (second call 24 hours before if no contact) for residential customers with a phone on record; 280.135(c) six business days after winter notification. |
| Payment plans | 280.135: winter DPA of at least 4 months (not beyond the following November), down payment max 10% of past due, option of budget plan; 280.160(i) medical payment arrangement. Regular DPA rules in 280.120 (page fetched but not analysed). |
| Complaints | 280.230: informal complaint to the ICC Consumer Services Division (phone, in person or writing); utility must answer within 14 days; utility may not disconnect over the disputed amount during an informal or formal complaint (safety exceptions). |
Read: 83 Ill. Adm. Code 280.130 (Disconnection of Service), 280.135 (Winter Disconnection, Dec 1-Mar 31), 280.160 (Medical Certification), 280.230 (Commission Complaint Process), checked 2026-10-02. Rule 280.130/135 text applies to 'electric or gas public utility' (regulated utilities). Hot-weather ban applies only to utilities with over 100,000 residential customers.
Not legal advice; check your Illinois notice.
Help in Illinois
Illinois LIHEAP eligibility as listed: Heating: 60% State Median Income Crisis: 60% State Median Income (15+ households at 150% Federal Poverty Level) Weatherization: 200% ....
Illinois benefits as listed: Heating: $58 minimum, $2,564 maximum Winter Crisis: $1,500 maximum Weatherization: $12,000 maximum.
Programs named for Illinois: and Energy Efficiency; Percentage of Income Payment Plan; Search By Utility.
What this means for you in Illinois
- Illinois had 1,582,679 final notices and 191,537 disconnections: 12 disconnections per 100 notices. A notice is not a disconnection.
- Illinois reconnections ran at 75 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Illinois, as we read it: 280.130(n)(1): no termination of residential gas/electric service (where it is the only space heat source) on any day the NWS 24-hour forecast includes 32 F or below, or before a holiday/weekend with a forecast of 32 F or below. October was the busiest Illinois month by count.
- To contest a Illinois notice: 280.230: informal complaint to the ICC Consumer Services Division (phone, in person or writing); utility must answer within 14 days.
- Cannot pay in full? Ask your Illinois utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Illinois in 2024?
191,537 in Illinois, of which utilities reported 185,631. That is 3.6 per 100 accounts, 35th of 51.
Does 3.6 per 100 mean 4% of Illinois homes lost service?
No. The 191,537 Illinois disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Illinois homes.
Which month had the most disconnections in Illinois?
October, with 53,709. December had 255.
How many Illinois utilities have a yearly rate?
27 of 30. The rest left a month blank or share a name with another row.