Electric disconnections in New Jersey, 2024
New Jersey ranks 37th of 51, 1st being the highest rate. The New Jersey total is 128,828 disconnections on about 3,732,364 accounts, 6.0 per 100 below the U.S. rate of 9.4. It also counts 2,460,516 final-notice events. Events, not homes: an account cut off twice counts twice.
New Jersey month by month
New Jersey: October peaked at 21,188 disconnections, January bottomed at 1,304. Per 100 New Jersey accounts the monthly rate ran from 0.04 (January) to 0.57 (October). New Jersey averaged 0.09 a month in December to February and 0.23 in June to August: summer ran 2.6 times winter.
New Jersey disconnections per month, 2024
- 1.3kJan
- 3.0kFeb
- 9.9kMar
- 15.9kApr
- 17.8kMay
- 6.9kJun
- 6.7kJul
- 12.6kAug
- 19.3kSep
- 21.2kOct
- 8.5kNov
- 5.8kDec
| Month | New Jersey final notices | New Jersey disconnections | New Jersey reconnections | New Jersey accounts | New Jersey per 100 |
|---|---|---|---|---|---|
| January | 209,799 | 1,304 | 1,855 | 3,727,030 | 0.04 |
| February | 221,526 | 2,965 | 2,250 | 3,713,985 | 0.08 |
| March | 221,970 | 9,864 | 3,479 | 3,706,659 | 0.27 |
| April | 212,209 | 15,938 | 14,152 | 3,724,990 | 0.43 |
| May | 190,821 | 17,815 | 16,738 | 3,724,299 | 0.48 |
| June | 176,754 | 6,878 | 6,865 | 3,735,205 | 0.18 |
| July | 197,374 | 6,654 | 6,084 | 3,725,217 | 0.18 |
| August | 218,964 | 12,619 | 10,091 | 3,749,190 | 0.34 |
| September | 232,851 | 19,307 | 15,606 | 3,742,747 | 0.52 |
| October | 213,245 | 21,188 | 17,358 | 3,745,634 | 0.57 |
| November | 191,082 | 8,472 | 7,731 | 3,741,103 | 0.23 |
| December | 173,922 | 5,825 | 5,852 | 3,752,305 | 0.16 |
| Year | 2,460,516 | 128,828 | 108,061 | 3,732,364 (mean) | 3.45 (yearly) |
Scale New Jersey to your town
Statewide rate for New Jersey: 3.45 per 100. A single utility can sit far from it.
New Jersey utilities that reported
New Jersey: 4 utilities reported. They sum to 126,585 of the 128,828 disconnections in the state total; Public Service Elec & Gas Co alone reported 98,288 (76%).
4 New Jersey utilities have 5,000+ accounts and twelve months of data. Their rates run from 1.3 (Jersey Central Power & Lt Co) to 5.1 (City of Vineland - (NJ)) per 100.
| New Jersey utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Public Service Elec & Gas Co | 98,288 | 2,056,231 | 4.8 | 1,934,409 | 82,331 | 12 of 12 |
| Atlantic City Electric Co | 13,992 | 506,472 | 2.8 | 186,257 | 11,224 | 12 of 12 |
| Jersey Central Power & Lt Co | 13,155 | 1,035,046 | 1.3 | 287,260 | 11,519 | 12 of 12 |
| City of Vineland - (NJ) | 1,150 | 22,728 | 5.1 | 8,890 | 1,154 | 12 of 12 |
New Jersey against its neighbours
New Jersey sits in the Middle Atlantic division. Its 2 division peers average 3.6 per 100; the highest is Pennsylvania at 4.7 and the lowest New York at 2.4. New Jersey is 0.1 below the division average.
| New Jersey borders | Rank of 51 | Per 100 | Gap to New Jersey | Times New Jersey | Final notices per 100 |
|---|---|---|---|---|---|
| Delaware | 22nd | 6.2 | +2.8 | 1.80x | 23.7 |
| Pennsylvania | 29th | 4.7 | +1.2 | 1.36x | 21.3 |
| New York | 47th | 2.4 | -1.0 | 0.71x | 70.4 |
Closest in the ranking to New Jersey: Illinois 3.6, Arizona 3.6, Minnesota 3.4, Maryland 3.4.
How firm the New Jersey number is
New Jersey response rate: 97.0% weighted by size, 83.3% by count. Utilities reported 126,585; EIA's adjustment is +2,243 (+1.7% of 128,828). Largest monthly relative standard error, New Jersey: 9.0%. EIA flags no New Jersey month. Flag codes and method.
Shutoff rule read for New Jersey
| New Jersey rule | What the text says |
|---|---|
| Cold weather | 14:3-3A.5: Nov 15-Mar 15 "heating season"; no discontinuance for residential customers who show they are on Lifeline, HEAP/LIHEAP, TANF, SSI, PAAD, GA or USF, or are unable to pay due to circumstances beyond their control (self-certification allowed); they must enroll in a budget plan and make good-faith payments; no deposit demanded. |
| Hot weather | 3A.2(e)3: no residential disconnection for nonpayment whenever the forecast high is 90F or more at any time in the following 48 hours (lowest forecast used for cold, highest for heat, from national weather stations). |
| Protected customers | 3A.2(i)-(j): nonpayment disconnection prohibited up to 90 days if a medical emergency exists in the home that disconnection would aggravate; utility may require a written statement from a licensed medical professional and proof of inability to pay; Board may extend. 3A.4(d): utilities must solicit life-sustaining equipment info quarterly; 3A.4(c) phone notice effort to customers over 65. |
| Notice before disconnection | 3A.3: at least 20 days after the original bill postmark before a notice is sent; written notice by first-class mail as a separate mailing gives at least 10 more days. 3A.2(d)4: utility representative must personally notify an adult or leave a sealed note before cutting. 3A.1(c): only 8 a.m.-4 p.m. Monday-Thursday, not Fri-Sun or day before a state holiday. |
| Payment plans | 3A.4(h)3: every notice must tell the customer they may contact the utility about a deferred payment agreement. Winter Termination Program customers enroll in a budget plan (3A.5(d)). Detailed deferred-payment rule not read. |
| Complaints | Board of Public Utilities, address and phones (609) 341-9188 and 1-800-624-0241 printed on every notice per 3A.4(h)1; customer may dispute under 14:3-7.6 and ask the Board to investigate (3A.4(i)). |
Read: N.J. Admin. Code 14:3-3A.1 to 14:3-3A.5 (read 3A.1-3A.7), checked 2026-10-02. Rules apply to "public utility" / "utility" under the Board of Public Utilities; 3A.2 and 3A.5 expressly cover electric, gas, water and wastewater utilities. Co-ops/munis not addressed in text read.
Not legal advice; check your New Jersey notice.
Help in New Jersey
New Jersey LIHEAP eligibility as listed: 60% State Median Income.
New Jersey benefits as listed: Heating: $118 minimum, $1,278 maximum Cooling: $118 minimum, $1,278 maximum Winter Crisis: $800 maximum Weatherization: $13,497 maximum.
Programs named for New Jersey: Lifeline Assistance Program; Universal Service Fund; New Jersey Shares.
What this means for you in New Jersey
- New Jersey had 2,460,516 final notices and 128,828 disconnections: 5 disconnections per 100 notices. A notice is not a disconnection.
- New Jersey reconnections ran at 84 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in New Jersey, as we read it: 14:3-3A.5: Nov 15-Mar 15 "heating season"; no discontinuance for residential customers who show they are on Lifeline, HEAP/LIHEAP, TANF, SSI, PAAD, GA or USF, or are unable to pay due to circumstances beyond their control ... October was the busiest New Jersey month by count.
- To contest a New Jersey notice: Board of Public Utilities, address and phones (609) 341-9188 and 1-800-624-0241 printed on every notice per 3A.4(h)1; customer may dispute under 14:3-7.6 and ask the Board to investigate (3A.4(i)).
- Cannot pay in full? Ask your New Jersey utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in New Jersey in 2024?
128,828 in New Jersey, of which utilities reported 126,585. That is 3.5 per 100 accounts, 37th of 51.
Does 3.5 per 100 mean 3% of New Jersey homes lost service?
No. The 128,828 New Jersey disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct New Jersey homes.
Which month had the most disconnections in New Jersey?
October, with 21,188. January had 1,304.
How many New Jersey utilities have a yearly rate?
4 of 4.