Electric Consumer

Editor: Katerine G., Editor & Data Researcher · Research & publishing: Electric Consumer Editorial Team · Data retrieved · Sources named on this page: EIA, Census Bureau · How we got these numbers · Report an error

Electric shutoffs for nonpayment, by state

13.4 millionresidential electric disconnections for nonpayment in the United States in 2024, in EIA state totals

That is 9.4 for every 100 residential accounts. Oklahoma was highest at 30.4 per 100 and Wyoming lowest at 1.2. Texas, Florida, Oklahoma, Tennessee and California hold 51% of the count. Accounts can be disconnected more than once, so this is not the share of homes.

Disconnections per 100 accounts, by state

Electric disconnections per 100 residential accounts by state, 2024New Mexico: 6.3Texas: 23.6Kentucky: 6.9Ohio: 6.4Georgia: 9.6Arkansas: 14.2Oregon: 4.5Pennsylvania: 4.7Missouri: 9.3North Carolina: 7.9Utah: 2.7Virginia: 12.7Wyoming: 1.2West Virginia: 10.1New York: 2.4Indiana: 5.9Kansas: 10.0Idaho: 6.3Nevada: 14.1Illinois: 3.6Vermont: 3.2New Jersey: 3.5Minnesota: 3.4Maryland: 3.4Iowa: 3.2Hawaii: 3.0New Hampshire: 3.0Rhode Island: 1.5Connecticut: 4.3Montana: 1.8Arizona: 3.6Nebraska: 5.2Washington: 3.7South Dakota: 6.0California: 3.4Alabama: 19.0Wisconsin: 4.2Mississippi: 16.0Colorado: 5.2Oklahoma: 30.4Tennessee: 17.6Louisiana: 18.6Michigan: 8.3Massachusetts: 1.9Florida: 20.6Alaska: 2.5North Dakota: 3.7South Carolina: 9.9Maine: 5.2Delaware: 6.2District of Columbia: 4.9
  • 1.2 to 3.2
  • 3.2 to 4.3
  • 4.3 to 6.3
  • 6.3 to 12.7
  • 12.7 to 30.4

Disconnections for nonpayment in 2024 divided by average residential accounts, times 100. Darker is higher. Click a state for its page.

How many of 100 accounts in my state were disconnected?

    Counts are disconnection events. One account can be cut off more than once, so 100 accounts can have more or fewer than the rate in distinct homes.

    All states in one table

    Electric disconnections, final notices and reconnections by state, 2024
    Alabama454,8152,398,84719.076.325692988.7
    Alaska7,355299,7752.528.19841192.0
    Arizona111,7733,133,3193.620.7171071595.4
    Arkansas210,9011,489,87614.2139.910862796.9
    California473,54413,985,1343.425.713832798.6
    Colorado133,6982,591,2285.238.413813097.2
    Connecticut68,6591,601,7664.327.11695699.3
    Delaware30,536492,0636.223.72684594.9
    District of Columbia15,623318,7804.968.17821100.0
    Florida2,177,33710,572,54820.6113.918933494.8
    Georgia458,4354,756,5089.6162.76804986.3
    Hawaii13,586446,6363.035.98944100.0
    Idaho54,645862,7946.326.124921296.0
    Illinois191,5375,360,1953.629.512753095.2
    Indiana188,5753,169,4525.961.510844377.6
    Iowa46,3151,453,9313.243.07784787.5
    Kansas130,5881,311,97810.037.826932583.1
    Kentucky152,7982,207,2686.9113.56883894.2
    Louisiana397,5992,141,00618.6156.912882395.6
    Maine37,824728,1505.251.11087498.4
    Maryland83,0442,446,2563.471.2572899.8
    Massachusetts50,1162,704,5131.939.65841995.1
    Michigan375,5114,538,6898.394.39842897.5
    Minnesota88,7772,594,2903.448.97895291.0
    Mississippi216,4471,353,32416.0121.313861977.3
    Missouri272,9122,938,7049.376.612895192.7
    Montana9,323523,0441.812.115841081.4
    Nebraska46,619895,2965.262.68863384.2
    Nevada185,3021,312,80114.171.22088899.4
    New Hampshire19,426657,9133.031.01079498.4
    New Jersey128,8283,732,3643.565.9584497.0
    New Mexico60,321960,5276.375.58501581.5
    New York173,6127,095,2482.470.43701598.6
    North Carolina401,9575,082,6297.963.113824795.7
    North Dakota14,658397,8993.731.712741794.0
    Ohio333,6505,181,3566.491.37823796.6
    Oklahoma572,4801,885,05330.4168.318613390.5
    Oregon85,2891,874,6964.542.311922496.5
    Pennsylvania258,4715,524,7844.721.322821898.2
    Rhode Island6,954458,3851.559.03883100.0
    South Carolina255,5222,575,1009.984.512793094.2
    South Dakota25,890429,6236.028.721912059.5
    Tennessee557,6483,167,47317.6117.115885184.9
    Texas3,028,15012,814,61923.648.948857585.4
    Utah34,0831,277,7842.720.113921589.1
    Vermont10,558326,0283.2162.3287490.1
    Virginia461,5863,647,37012.768.119881795.9
    Washington122,7523,323,2673.727.913923496.8
    West Virginia87,890866,84710.196.41180598.9
    Wisconsin120,4842,842,3054.227.016946293.0
    Wyoming3,531284,5451.223.3578976.6

    Download state data as CSV Download state by month as CSV Download every utility as CSV

    Click a header to sort. The last two ratio columns compare counts that EIA does not match account by account.

    Top 15 states by rate

    Disconnections per 100 residential accounts, 2024

    1. 1Oklahoma30.4
    2. 2Texas23.6
    3. 3Florida20.6
    4. 4Alabama19.0
    5. 5Louisiana18.6
    6. 6Tennessee17.6
    7. 7Mississippi16.0
    8. 8Arkansas14.2
    9. 9Nevada14.1
    10. 10Virginia12.7
    11. 11West Virginia10.1
    12. 12Kansas10.0
    13. 13South Carolina9.9
    14. 14Georgia9.6
    15. 15Missouri9.3

    The year month by month

    October had the most disconnections (1,490,201, 1.04 per 100 accounts) and July the fewest (967,012, 0.68). EIA's report notes that state, city and utility limits on disconnecting in some months exist; this page does not estimate their effect. In 39 of 51 places the December to February rate was below the June to August rate.

    U.S. electric disconnections per month, thousands, 2024

    1. 977Jan
    2. 1,047Feb
    3. 1,077Mar
    4. 1,254Apr
    5. 1,186May
    6. 1,035Jun
    7. 967Jul
    8. 1,078Aug
    9. 1,303Sep
    10. 1,490Oct
    11. 1,059Nov
    12. 975Dec

    Biggest swings between months

    These states move the most between their quietest and busiest month, measured in disconnections per 100 accounts. The data show the swing, not the reason for it.

    States with the largest monthly swing in disconnection rate, 2024
    StateQuietest monthRateBusiest monthRate
    TexasJuly0.95October2.67
    KansasDecember0.13October1.66
    NevadaJuly0.33October1.82
    OklahomaDecember2.10October3.34
    LouisianaAugust0.88October2.05
    VirginiaJanuary0.55May1.64
    AlabamaFebruary1.00April2.03
    IllinoisDecember0.00October1.01

    Where the data are thinnest

    EIA built each state total from utility reports plus its own adjustment. Adjustments add 6.0% to the U.S. count (804,985 of 13,447,935). They are negative in 5 states (Louisiana, North Carolina, Kentucky, North Dakota, Alaska), where EIA's adjustment line is a subtraction from the utility sum. The six states with the lowest weighted response rates:

    States with the lowest EIA-112 electric response rates, 2024
    StateWeighted response rate, %Unweighted response rate, %Adjustment, % of state total
    South Dakota59.5100.0+40.3
    Wyoming76.675.0+23.9
    Mississippi77.348.8+24.8
    Indiana77.689.6+7.5
    Montana81.480.0+9.6
    New Mexico81.580.0+17.6

    Largest adjustments by share: South Dakota +40%, Kentucky -28%, Utah +25%, Mississippi +25%, Wyoming +24%, Nebraska +22%.

    How to read these numbers

    Form EIA-112 terms
    TermMeaning in Form EIA-112
    Final noticeA notice that service will be disconnected for nonpayment. Counted by month.
    DisconnectionInvoluntary loss of service for nonpayment. EIA did not collect how long it lasted, and voluntary disconnections are left out.
    ReconnectionService restored after a disconnection. The same account is not tracked, so reconnections in a month need not match that month's disconnections.
    Residential customersResidential accounts on the books in the month. We call them accounts.
    State AdjustmentEIA's own line between the utility rows and the state total. EIA filled in missing or failed values with a regression model. State totals include it; utility rows do not.

    We take each state total as published, add the twelve monthly disconnection counts, and divide by the mean of the twelve monthly account counts. Monthly rates divide disconnections in a month by accounts in that month, as in EIA Table 6. The U.S. figure divides the sum of the 51 state totals by the sum of their mean accounts. We checked our sums against EIA's own report tables: annual disconnections match for all 51 states and the monthly rates match for 51. Utility rows are rates only where all twelve months of disconnections and accounts are filled in; blank cells in the workbook are item nonresponse and we leave them blank. Rates above 100 per 100 accounts in the utility table mean the utility reported more disconnections than accounts. They are shown as reported.

    By utility

    876 utilities with 5,000+ accounts and a full year of data are ranked on the utilities page, with a download of all 1,227 reporting rows.

    Browse by state

    Sources

    Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report.

    SHA-256 of the workbook as retrieved: 96188f7b68946e68fba917e140c01fae9d081d5aba54734bc003dc5c2d60fe0a.

    Questions

    How many electric disconnections were there in the U.S. in 2024?

    13,447,935 residential disconnections for nonpayment, per EIA's Form EIA-112 state totals: 12,642,950 reported by utilities plus 804,985 from EIA's adjustment for nonresponse.

    Which state has the most disconnections per account?

    Oklahoma: 30.4 per 100 residential accounts. Texas follows at 23.6. Wyoming is lowest at 1.2.

    Is this the share of homes that lost power?

    No. A disconnection is an event. One account can be cut off more than once in a year, and EIA does not say how many different accounts were cut off.

    Does this include outages from storms?

    No. EIA-112 counts involuntary disconnections for nonpayment only. Storm and equipment outages are a different dataset; see the major outage reports on this site.

    How fresh is it?

    The data cover calendar year 2024. EIA released them 2026-04-14 and we retrieved the files 2026-10-07.

    Share this page

    13.4 million residential electric disconnections for nonpayment in the United States in 2024, in EIA state totals

    Cite this page

    Underlying data are U.S. government works (EIA, Census Bureau). Our tables and charts: CC BY 4.0, credit Electric Consumer. The access date fills in when you open this page.

    APA

    Electric Consumer. (2026). Electric shutoffs by state: 13.4 million disconnections in 2024. Data as of 7 October 2026. Retrieved [date accessed], from https://electricconsumer.org/shutoffs/

    MLA

    Electric Consumer. “Electric shutoffs by state: 13.4 million disconnections in 2024.” Electric Consumer, data as of 7 October 2026, https://electricconsumer.org/shutoffs/index.html. Accessed [date accessed].

    Chicago

    Electric Consumer. “Electric shutoffs by state: 13.4 million disconnections in 2024.” Data as of 7 October 2026. Accessed [date accessed]. https://electricconsumer.org/shutoffs/index.html.

    BibTeX

    @misc{usedata_shutoffs_index,
      author = "Electric Consumer",
      title = {Electric shutoffs by state: 13.4 million disconnections in 2024},
      year = {2026},
      url = {https://electricconsumer.org/shutoffs/},
      note = {Data as of 7 October 2026. Accessed [date accessed]}
    }
    Embed this chart or number

    Free to use. No tracking, no scripts. Each embed links back to this site.

    Charts on this page (SVG)

    Copies a self-contained SVG with the source and a link to this page inside the image.