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Electric disconnections in Arkansas, 2024

14.2electric disconnections for nonpayment per 100 residential accounts in Arkansas, 2024

Arkansas ranks 8th of 51, 1st being the highest rate. The Arkansas total is 210,901 disconnections on about 1,489,876 accounts, 4.8 per 100 above the U.S. rate of 9.4. It also counts 2,085,046 final-notice events. Events, not homes: an account cut off twice counts twice.

Arkansas month by month

Arkansas: February peaked at 23,927 disconnections, December bottomed at 10,966. Per 100 Arkansas accounts the monthly rate ran from 0.73 (December) to 1.61 (February). Arkansas averaged 1.20 a month in December to February and 0.96 in June to August: winter ran 1.3 times summer.

Arkansas disconnections per month, 2024

  1. 18.5kJan
  2. 23.9kFeb
  3. 21.7kMar
  4. 19.0kApr
  5. 22.5kMay
  6. 17.2kJun
  7. 14.5kJul
  8. 11.1kAug
  9. 19.9kSep
  10. 18.6kOct
  11. 13.0kNov
  12. 11.0kDec
Arkansas electric final notices, disconnections and reconnections by month, 2024
MonthArkansas final noticesArkansas disconnectionsArkansas reconnectionsArkansas accountsArkansas per 100
January187,68818,52014,7051,481,0331.25
February180,26323,92721,0491,483,9171.61
March171,41421,68719,0871,483,8031.46
April169,11818,95816,8841,486,3011.28
May172,92422,45419,3101,485,8861.51
June151,63817,20315,3501,488,1971.16
July183,00514,46312,6361,490,8350.97
August186,99311,1289,8901,493,3560.75
September163,28819,94615,9151,494,5231.33
October192,64018,64915,6711,495,8661.25
November154,74112,99911,3021,496,3460.87
December171,33510,9669,9401,498,4450.73
Year2,085,046210,901181,7401,489,876 (mean)14.16 (yearly)

Scale Arkansas to your town

    Statewide rate for Arkansas: 14.16 per 100. A single utility can sit far from it.

    Arkansas utilities that reported

    Arkansas: 27 utilities reported. They sum to 204,215 of the 210,901 disconnections in the state total; Entergy Arkansas LLC alone reported 91,283 (43%).

    23 Arkansas utilities have 5,000+ accounts and twelve months of data. Their rates run from 4.6 (Southwestern Electric Power Co) to 76.4 (South Central Ark El Coop, Inc) per 100.

    Largest 10 Arkansas reporting utilities by disconnections
    Arkansas utilityDisconnectionsAvg accountsPer 100Final noticesReconnectionsMonths
    Entergy Arkansas LLC91,283608,36315.0731,09879,89812 of 12
    First Electric Coop Corp20,217102,47719.7122,38618,45412 of 12
    Oklahoma Gas & Electric Co16,15358,22427.7170,63814,26412 of 12
    City Of North Little Rock - (AR)14,58435,58741.0014,17112 of 12
    Arkansas Valley Elec Coop Corp7,21558,56612.3103,8898,00312 of 12
    Carroll Electric Coop Corp - (AR)6,313105,9726.0136,5755,02712 of 12
    Southwestern Electric Power Co4,989108,1044.6138,8392,83712 of 12
    South Central Ark El Coop, Inc4,6026,02376.410,4504,23212 of 12
    Craighead Electric Coop Corp4,33224,67417.653,1413,88412 of 12
    City Water And Light Plant4,31734,17912.6113,5462,85012 of 12

    All utilities, CSV

    Arkansas against its neighbours

    Arkansas sits in the West South Central division. Its 3 division peers average 24.2 per 100; the highest is Oklahoma at 30.4 and the lowest Louisiana at 18.6. Arkansas is 10.0 below the division average.

    States bordering Arkansas, electric disconnections per 100 accounts 2024
    Arkansas bordersRank of 51Per 100Gap to ArkansasTimes ArkansasFinal notices per 100
    Oklahoma1st30.4+16.22.15x168.3
    Texas2nd23.6+9.51.67x48.9
    Louisiana5th18.6+4.41.31x156.9
    Tennessee6th17.6+3.41.24x117.1
    Mississippi7th16.0+1.81.13x121.3
    Missouri15th9.3-4.90.66x76.6

    Closest in the ranking to Arkansas: Tennessee 17.6, Mississippi 16.0, Nevada 14.1, Virginia 12.7.

    How firm the Arkansas number is

    Arkansas response rate: 96.9% weighted by size, 96.4% by count. Utilities reported 204,215; EIA's adjustment is +6,686 (+3.2% of 210,901). Largest monthly relative standard error, Arkansas: 8.7%. EIA flags no Arkansas month. Flag codes and method.

    Shutoff rule read for Arkansas

    Arkansas shutoff rule, as read
    Arkansas ruleWhat the text says
    Cold weather455-615(a): electric and gas utilities may not suspend residential service on a day when the NWS forecasts 32 F or lower at any time in the following 24 hours. The Nov 1 to Mar 31 moratorium in 455-615(b) is for gas utilities and low-income gas customers only; no calendar-date ban for electric found in the text read.
    Hot weather455-618(f): electric and gas utilities may not suspend residential service to an elderly customer or customer with a disability on a day when the NWS forecasts 95 F or higher in the following 24 hours (gas: only air-conditioning customers). Applies to identified (registered) customers only.
    Protected customersMedical (455-617): physician certificate that suspension would pose substantial risk of death or gravely impair health; utility must postpone suspension 30 days after being notified, certificate due within 7 days, one renewal of up to 30 more days, one certificate per household per year.
    Notice before disconnection455-604: written notice at least 5 calendar days before suspension, first-class mail to last known address; if mailed, the 5 days start 3 calendar days after mailing; if delivered to premises, left in conspicuous place. No prior notice needed for some causes (e.g. broken payment agreement, tampering, safety hazard).
    Payment plans455-613: utility must offer a delayed payment agreement to a qualifying residential customer: down payment up to 1/4 of overdue bill, equal installments for at least 3 months; may decline if customer broke an agreement in last 12 months or deadline on shut-off notice has passed; interest allowed.
    ComplaintsShut-off notice must tell customers with unresolved complaints they may contact the Arkansas PSC (455-607(12)). APSC consumer page (read this session): complaints 501-682-1718, toll free 1-800-482-1164 (toll free in Arkansas).

    Read: 23 CAR 455-601 to 455-619 (Arkansas PSC General Service Rules), esp. 455-604, 455-613, 455-615, 455-617, 455-618, checked 2026-10-02. 455-101: the part applies to all whose activities bring them under APSC jurisdiction except telecommunications providers. Co-op or muni treatment not stated in the text read.

    Not legal advice; check your Arkansas notice.

    Help in Arkansas

    Arkansas LIHEAP eligibility as listed: Heating, Cooling, Crisis: 60% State Median Income (8+ household members at 150% Federal Poverty Level) Weatherization: 200% Federal Poverty ....

    Arkansas benefits as listed: Heating $60 minimum, $570 maximum, Cooling: $60 minimum $344 maximum Winter Crisis: $600 maximum Summer Crisis: $600 maximum.

    Programs named for Arkansas: Entergy; Emergency Charitable Assistance; Benton Utilities; Black Hills Energy Arkansas.

    What this means for you in Arkansas

    • Arkansas had 2,085,046 final notices and 210,901 disconnections: 10 disconnections per 100 notices. A notice is not a disconnection.
    • Arkansas reconnections ran at 86 per 100 disconnections. The data give no time to restore.
    • Cold-weather rule in Arkansas, as we read it: 455-615(a): electric and gas utilities may not suspend residential service on a day when the NWS forecasts 32 F or lower at any time in the following 24 hours. February was the busiest Arkansas month by count.
    • To contest a Arkansas notice: Shut-off notice must tell customers with unresolved complaints they may contact the Arkansas PSC (455-607(12)). APSC consumer page (read this session): complaints 501-682-1718, toll free 1-800-482-1164 (toll free in ...
    • Cannot pay in full? Ask your Arkansas utility for a payment plan, then the LIHEAP office above.

    More

    Sources

    Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV

    Questions

    How many electric disconnections were there in Arkansas in 2024?

    210,901 in Arkansas, of which utilities reported 204,215. That is 14.2 per 100 accounts, 8th of 51.

    Does 14.2 per 100 mean 14% of Arkansas homes lost service?

    No. The 210,901 Arkansas disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Arkansas homes.

    Which month had the most disconnections in Arkansas?

    February, with 23,927. December had 10,966.

    How many Arkansas utilities have a yearly rate?

    26 of 27. The rest left a month blank or share a name with another row.

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    14.2 electric disconnections for nonpayment per 100 residential accounts in Arkansas, 2024

    Cite this page

    Underlying data are U.S. government works (EIA, Census Bureau). Our tables and charts: CC BY 4.0, credit Electric Consumer. The access date fills in when you open this page.

    APA

    Electric Consumer. (2026). Arkansas electric disconnections: 14.2 per 100 accounts in 2024. Data as of 7 October 2026. Retrieved [date accessed], from https://electricconsumer.org/shutoffs/states/arkansas.html

    MLA

    Electric Consumer. “Arkansas electric disconnections: 14.2 per 100 accounts in 2024.” Electric Consumer, data as of 7 October 2026, https://electricconsumer.org/shutoffs/states/arkansas.html. Accessed [date accessed].

    Chicago

    Electric Consumer. “Arkansas electric disconnections: 14.2 per 100 accounts in 2024.” Data as of 7 October 2026. Accessed [date accessed]. https://electricconsumer.org/shutoffs/states/arkansas.html.

    BibTeX

    @misc{usedata_shutoffs_states_arkansas,
  author = "Electric Consumer",
  title = {Arkansas electric disconnections: 14.2 per 100 accounts in 2024},
  year = {2026},
  url = {https://electricconsumer.org/shutoffs/states/arkansas.html},
  note = {Data as of 7 October 2026. Accessed [date accessed]}
}
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