Electric disconnections in Oregon, 2024
Oregon ranks 30th of 51, 1st being the highest rate. The Oregon total is 85,289 disconnections on about 1,874,696 accounts, 4.9 per 100 below the U.S. rate of 9.4. It also counts 792,549 final-notice events. Events, not homes: an account cut off twice counts twice.
Oregon month by month
Oregon: April peaked at 10,077 disconnections, December bottomed at 3,334. Per 100 Oregon accounts the monthly rate ran from 0.18 (December) to 0.54 (April). Oregon averaged 0.27 a month in December to February and 0.38 in June to August: summer ran 1.4 times winter.
Oregon disconnections per month, 2024
- 5.4kJan
- 6.5kFeb
- 6.9kMar
- 10.1kApr
- 8.4kMay
- 7.5kJun
- 7.0kJul
- 7.1kAug
- 7.5kSep
- 9.7kOct
- 5.9kNov
- 3.3kDec
| Month | Oregon final notices | Oregon disconnections | Oregon reconnections | Oregon accounts | Oregon per 100 |
|---|---|---|---|---|---|
| January | 66,064 | 5,387 | 4,601 | 1,862,582 | 0.29 |
| February | 61,865 | 6,517 | 5,852 | 1,865,423 | 0.35 |
| March | 68,581 | 6,859 | 6,036 | 1,867,991 | 0.37 |
| April | 72,658 | 10,077 | 8,968 | 1,870,001 | 0.54 |
| May | 64,271 | 8,403 | 7,847 | 1,872,589 | 0.45 |
| June | 62,843 | 7,500 | 6,988 | 1,874,944 | 0.40 |
| July | 68,365 | 7,006 | 6,485 | 1,876,911 | 0.37 |
| August | 64,743 | 7,117 | 6,551 | 1,877,335 | 0.38 |
| September | 65,956 | 7,453 | 6,764 | 1,879,829 | 0.40 |
| October | 74,590 | 9,696 | 9,078 | 1,881,999 | 0.52 |
| November | 59,528 | 5,941 | 5,717 | 1,882,963 | 0.32 |
| December | 63,084 | 3,334 | 3,254 | 1,883,788 | 0.18 |
| Year | 792,549 | 85,289 | 78,142 | 1,874,696 (mean) | 4.55 (yearly) |
Scale Oregon to your town
Statewide rate for Oregon: 4.55 per 100. A single utility can sit far from it.
Oregon utilities that reported
Oregon: 24 utilities reported. They sum to 83,340 of the 85,289 disconnections in the state total; Portland General Electric Co alone reported 35,324 (41%).
18 Oregon utilities have 5,000+ accounts and twelve months of data. Their rates run from 1.3 (Central Electric Coop Inc - (OR)) to 17.8 (Midstate Electric Coop, Inc) per 100.
| Oregon utility | Disconnections | Avg accounts | Per 100 | Final notices | Reconnections | Months |
|---|---|---|---|---|---|---|
| Portland General Electric Co | 35,324 | 829,629 | 4.3 | 464,882 | 30,174 | 12 of 12 |
| Pacificorp | 21,124 | 553,547 | 3.8 | 39,431 | 21,041 | 12 of 12 |
| City of Eugene - (OR) | at least 4,567 (10 months) | Not published | No rate | Not published | Not published | 10 of 12 |
| Central Lincoln People's Ut Dt | 4,172 | 35,570 | 11.7 | 14,767 | 3,976 | 12 of 12 |
| Midstate Electric Coop, Inc | 3,318 | 18,604 | 17.8 | 58,740 | 3,559 | 12 of 12 |
| Emerald People's Utility Dist | 3,122 | 19,968 | 15.6 | 19,220 | 3,080 | 12 of 12 |
| Salem Electric - (OR) | 2,808 | 20,845 | 13.5 | 16,311 | 2,505 | 12 of 12 |
| City of Springfield - (OR) | 1,470 | 29,660 | 5.0 | 10,770 | 1,242 | 12 of 12 |
| Umatilla Electric Coop Assn | at least 1,378 (11 months) | Not published | No rate | 9,540 | Not published | 11 of 12 |
| Oregon Trail El Cons Coop, Inc | 1,108 | 25,628 | 4.3 | 13,551 | 944 | 12 of 12 |
Oregon against its neighbours
Oregon sits in the Pacific division. Its 4 division peers average 3.1 per 100; the highest is Washington at 3.7 and the lowest Alaska at 2.5. Oregon is 1.4 above the division average.
| Oregon borders | Rank of 51 | Per 100 | Gap to Oregon | Times Oregon | Final notices per 100 |
|---|---|---|---|---|---|
| Nevada | 9th | 14.1 | +9.6 | 3.10x | 71.2 |
| Idaho | 20th | 6.3 | +1.8 | 1.39x | 26.1 |
| Washington | 33rd | 3.7 | -0.9 | 0.81x | 27.9 |
| California | 40th | 3.4 | -1.2 | 0.74x | 25.7 |
Closest in the ranking to Oregon: District of Columbia 4.9, Pennsylvania 4.7, Connecticut 4.3, Wisconsin 4.2.
How firm the Oregon number is
Oregon response rate: 96.5% weighted by size, 100.0% by count. Utilities reported 83,340; EIA's adjustment is +1,949 (+2.3% of 85,289). Largest monthly relative standard error, Oregon: 18.9%. EIA flags no Oregon month. Flag codes and method.
Shutoff rule read for Oregon
| Oregon rule | What the text says |
|---|---|
| Cold weather | 0407(1): moratorium on residential nonpayment disconnection any day a high temperature of less than 32F is forecast by the applicable weather reporting service; stays in effect at least through the start of next business day; forecast must be obtained by 8 a.m.; the 32F threshold does not apply if the utility offers a Commission-approved winter protection program (0407(8)). |
| Hot weather | 0407(2): electric utility must put a moratorium on residential nonpayment disconnection any day a local Heat Advisory is issued. |
| Protected customers | 0410: no disconnection if a qualified medical professional (physician, nurse practitioner, physician assistant) certifies disconnection would significantly endanger household member's health; oral certification must be confirmed in writing within 14 days; valid up to six months (12 months for chronic illness); customer still must enter a written time-payment agreement within 20 days. |
| Notice before disconnection | 0405(3),(5): at least 15 days' written notice by personal service or first-class mail; not before the bill due date; (6),(8): five-business-day notice in certain other cases; (9): good-faith personal contact on the day or, for remote disconnect, three business days before. |
| Payment plans | 0415: no disconnection for nonpayment if customer enters a written time-payment plan; utility must offer a levelized plan (average annual bill/12 down payment and 11 payments) or equal-pay arrearage plan (1/12 of arrears). |
| Complaints | Notice must explain the Commission complaint process and toll-free number (number itself not read). |
Read: OAR 860-021-0407 (severe weather), 0410 (medical), 0405 (notice), 0415 (payment), 0320, 0305, checked 2026-10-02. Rules apply to 'an energy utility' (electric and gas); 0407(2) heat rule to electric utilities. Co-ops/munis exclusion not stated in the text read.
Not legal advice; check your Oregon notice.
Help in Oregon
Oregon LIHEAP eligibility as listed: 60% State Median Income Weatherization: 200% Federal Poverty Guidelines.
Oregon benefits as listed: Heating: $250 minimum, $750 maximum Cooling: $250 minimum, $750 maximum Crisis: $1,000 maximum.
Programs named for Oregon: Utility discounts; Columbia River PUD; Emerald PUD; Pacific Power.
- Oregon LIHEAP office, phone 503-986-2000
- Clearinghouse snapshot, Oregon
- Oregon: help with your bill
What this means for you in Oregon
- Oregon had 792,549 final notices and 85,289 disconnections: 11 disconnections per 100 notices. A notice is not a disconnection.
- Oregon reconnections ran at 92 per 100 disconnections. The data give no time to restore.
- Cold-weather rule in Oregon, as we read it: 0407(1): moratorium on residential nonpayment disconnection any day a high temperature of less than 32F is forecast by the applicable weather reporting service; stays in effect at least through the start of next business day. April was the busiest Oregon month by count.
- To contest a Oregon notice: Notice must explain the Commission complaint process and toll-free number (number itself not read).
- Cannot pay in full? Ask your Oregon utility for a payment plan, then the LIHEAP office above.
More
Sources
Form EIA-112, Residential Utility Disconnection Survey, calendar year 2024, EIA release page (released 2026-04-14, file retrieved 2026-10-07). Utility file: electric utility-level workbook; report: 2024 Residential Utility Disconnections Report. Monthly CSV
Questions
How many electric disconnections were there in Oregon in 2024?
85,289 in Oregon, of which utilities reported 83,340. That is 4.5 per 100 accounts, 30th of 51.
Does 4.5 per 100 mean 5% of Oregon homes lost service?
No. The 85,289 Oregon disconnections are events; a home cut off twice counts twice. EIA gives no count of distinct Oregon homes.
Which month had the most disconnections in Oregon?
April, with 10,077. December had 3,334.
How many Oregon utilities have a yearly rate?
22 of 24. The rest left a month blank or share a name with another row.