Editor: Katerine G., Editor & Data Researcher · Research & publishing: Electric Consumer Editorial Team · Data retrieved · Sources named on this page: EIA-861, EIA retail sales · How we got these numbers · Report an error
In Tennessee, Knoxville Utilities Board bills 219,297 accounts, 88.3% residential, as an municipal utility. Its home price moved +25.6% from 2015 to 2024, 5.1 points faster than Tennessee.
Knoxville Utilities Board: 1,093 kWh a month costs roughly $137 in energy at 12.54 ¢/kWh, +1.0% on the Tennessee average of 12.42 ¢.
Knoxville Utilities Board went from 9.98 ¢ in 2015 to 12.54 ¢ in 2024, +25.6%, while the Tennessee average went +20.6%.
For Knoxville Utilities Board the 2024 file holds no net-metering row, so those rows read "No data" beside 193,707 home accounts; a missing filing says nothing about service quality.
| Knoxville Utilities Board, 2024 | Home | Business | Bill | SAIDI |
|---|---|---|---|---|
| Knoxville Utilities Board | 12.54 ¢/kWh | 11.91 ¢/kWh | $137at 1,093 kWh | 193 minSAIDI |
| Tennessee average against this companyLowest in this table | -0.12 ¢/kWhcompany 1.0% above | +0.14 ¢/kWhcompany 1.2% below | -$1a month at 1,093 kWh | -53 minstate median against company |
Compare 81 Tennessee companies
Knoxville Utilities Board: +10.3% on 2024 for homes, Tennessee +6.1%.
Knoxville Utilities Board reported 13.83 ¢/kWh for homes in 2025, +10.3% on its 2024 figure of 12.54, while the Tennessee average moved +6.1%.
9.98 ¢ in 2015, 12.54 ¢ in 2024 (+25.6%).
| Year | Knoxville Utilities Board | Gap to Tennessee residential | Gap to U.S. residential |
|---|---|---|---|
| 2015 | 9.98 | -0.32 | -2.67 |
| 2016 | 10.17 | -0.24 | -2.38 |
| 2017 | 10.60 | -0.12 | -2.29 |
| 2018 | 10.49 | -0.22 | -2.38 |
| 2019 | 10.67 | -0.20 | -2.34 |
| 2020 | 10.62 | -0.14 | -2.53 |
| 2021 | 10.86 | -0.21 | -2.80 |
| 2022 | 12.21 | -0.04 | -2.83 |
| 2023 | 12.28 | +0.09 | -3.72 |
| 2024 | 12.54 | +0.12 | -3.94 |
10 rows from EIA retail sales.
CSV174,523 in 2015, 193,707 in 2024 (+11.0%).
| Year | Knoxville Utilities Board |
|---|---|
| 2015 | 174523 |
| 2016 | 176259 |
| 2017 | 178043 |
| 2018 | 179583 |
| 2019 | 181304 |
| 2020 | 183076 |
| 2021 | 185566 |
| 2022 | 187716 |
| 2023 | 190846 |
| 2024 | 193707 |
10 rows from EIA retail sales.
CSV12.54 and 11.91 ¢ for this company.
Knoxville Utilities Board, Rates 2024: EIA retail sales.
CSV119 min in 2015, 193 in 2024.
| Year | Knoxville Utilities Bo, no major events | Knoxville Utilities Bo, all events |
|---|---|---|
| 2015 | 119 | 209 |
| 2017 | 156 | 244 |
| 2018 | 126 | 207 |
| 2019 | 156 | 233 |
| 2020 | 128 | 279 |
| 2021 | 116 | 143 |
| 2022 | 103 | 251 |
| 2023 | 124 | 363 |
| 2024 | 193 | 352 |
9 rows from EIA-861 survey.
CSV193.0 min, 1.94x the median reporter.
Knoxville Utilities Board, Reliability: EIA-861 survey.
CSVKnoxville Utilities Board sold 5,881,448 MWh in 2024 to 219,297 accounts; homes took 43.2% of the energy and 13,115 kWh each over the year.
EIA-861 holds 10 years of home price for Knoxville Utilities Board, from 9.98 ¢ in 2015 to 12.54 ¢ in 2024 (+25.6%).
By 2024 the average Knoxville Utilities Board customer sat through 193 minutes of outage, against 110 in 2013 (+75%). The low came in 2014 at 94, the high in 2024 at 193; 10 years were filed. The Tennessee median in 2024 was 144 minutes, so Knoxville Utilities Board ran above it.
Home rates at Knoxville Utilities Board went from 9.91 ¢ in 2013 to 12.54 ¢ in 2024 (+26.5%), which is 13.70 ¢ to 12.87 ¢ in 2025 dollars (−6.0%). Over 12,000 kWh a year the real price meant $1,643 in 2013 and $1,544 in 2024. Of 83 Tennessee utilities with 1,000+ home accounts in 2024, Knoxville Utilities Board stood 54th cheapest (39th of 84 in 2013).
Knoxville Utilities Board at 193 min in 2024 and the Tennessee median at 144.
Knoxville Utilities Board: 12.87 ¢ in 2025 dollars (solid) and 12.54 ¢ as billed (dashed) in 2024.
| Year, Knoxville Utilitie | ¢ billed | ¢ in 2025 $ | Price place, Knoxville Util | SAIDI min | SAIFI | SAIDI place, Knoxville Util | Tennessee median SAIDI |
|---|---|---|---|---|---|---|---|
| 2013 | 9.91 | 13.70 | 39 of 84 | 110 | 1.31 | 5 of 16 | 137 |
| 2014 | 9.88 | 13.44 | 23 of 84 | 94 | 1.14 | 7 of 18 | 127 |
| 2015 | 9.98 | 13.56 | 26 of 84 | 119 | 1.44 | 13 of 24 | 119 |
| 2016 | 10.17 | 13.64 | 32 of 84 | – | – | – | – |
| 2017 | 10.60 | 13.93 | 33 of 84 | 156 | 1.44 | 19 of 31 | 141 |
| 2018 | 10.49 | 13.45 | 32 of 84 | 126 | 1.49 | 18 of 34 | 125 |
| 2019 | 10.67 | 13.44 | 32 of 84 | 156 | 1.65 | 22 of 36 | 131 |
| 2020 | 10.62 | 13.21 | 37 of 83 | 128 | 1.65 | 22 of 41 | 114 |
| 2021 | 10.86 | 12.90 | 33 of 83 | – | – | – | – |
| 2022 | 12.21 | 13.43 | 42 of 83 | 103 | 1.31 | 15 of 40 | 125 |
| 2023 | 12.28 | 12.97 | 50 of 83 | 124 | 1.50 | 18 of 37 | 127 |
| 2024 | 12.54 | 12.87 | 54 of 83 | 193 | 1.40 | 31 of 42 | 144 |
Knoxville Utilities Boar, EIA utility 10421: EIA-861, CPI-U.
CSV| Knoxville Utilities Board sector | Accounts | Rate ¢/kWh | Gap to Tennessee ¢/kWh |
|---|---|---|---|
| Residential | 193,707 | 12.54 | +0.12 |
| Commercial | 25,566 | 11.91 | -0.14 |
| Topic, Knoxville Utilities Boar | Status | Detail |
|---|---|---|
| Home price and accounts, Knoxville Utilities Bo | 10 years | 2015 to 2024, 193,707 homes in 2024 |
| Business price, Knoxville Utilities Bo | Filed 2024 | 11.91 ¢/kWh on 25,566 accounts |
| SAIDI and SAIFI, Knoxville Utilities Bo | Filed 2024 | 193.0 min and 1.40 interruptions |
| Net metering, Knoxville Utilities Bo | No data | none filed against 193,707 home accounts |
| Service-territory counties, Knoxville Utilities Bo | 7 counties | in Tennessee |
| Smart meters (AMI/AMR), Knoxville Utilities Bo | Filed 2024 | 193,707 of 193,707 home meters AMI |
| 2025 early release, Knoxville Utilities Bo | Filed | 13.83 ¢/kWh for homes |
| Year | Home accounts, Knoxville Utilities Bo | Home ¢ | Business ¢ | SAIDI min | SAIFI |
|---|---|---|---|---|---|
| 2015 | 174,523 | 9.98 | 10.04 | 119 | 1.44 |
| 2016 | 176,259 | 10.17 | 10.14 | No data | No data |
| 2017 | 178,043 | 10.60 | 10.48 | 156 | 1.44 |
| 2018 | 179,583 | 10.49 | 10.58 | 126 | 1.49 |
| 2019 | 181,304 | 10.67 | 10.79 | 156 | 1.65 |
| 2020 | 183,076 | 10.62 | 10.72 | 128 | 1.65 |
| 2021 | 185,566 | 10.86 | 10.90 | 116 | No data |
| 2022 | 187,716 | 12.21 | 11.90 | 103 | 1.31 |
| 2023 | 190,846 | 12.28 | 11.60 | 124 | 1.50 |
| 2024 | 193,707 | 12.54 | 11.91 | 193 | 1.40 |
| Company near Knoxville Utilities on price | Home ¢ | Gap % to Knoxville Utilities | Accounts, Knoxville Utilities = 1 |
|---|---|---|---|
| 18. Johnson City | 12.41 | -1.0% | 0.38 |
| 19. Duck River Elec Member Corp | 12.50 | -0.3% | 0.39 |
| 20. City of Cleveland | 12.53 | -0.1% | 0.16 |
| 21. Knoxville Utilities Board (this company) | 12.54 | - | 1.00 |
| 22. Upper Cumberland E M C | 12.77 | +1.8% | 0.25 |
| 23. City of Clarksville | 12.77 | +1.9% | 0.39 |
| 24. Kingsport Power Co | 12.84 | +2.4% | 0.23 |
| Class, Knoxville Utilities Bo | Accounts | Of Knoxville Utilities accounts | Of MWh | kWh a year per account |
|---|---|---|---|---|
| Residential | 193,707 | 88.3% | 43.2% | 13,115 |
| Commercial | 25,566 | 11.7% | 39.5% | 90,906 |
| Industrial and other | 24 | 0.01% | 17.3% | 42,365,833 |
| kWh | Share of a 1,093 kWh month | Cost a month at 12.54 ¢ | Cost a year |
|---|---|---|---|
| 250 | 23% | $31.35 | $376 |
| 500 | 46% | $62.70 | $752 |
| 750 | 69% | $94.05 | $1,129 |
| 1,000 | 91% | $125.40 | $1,505 |
| 1,500 | 137% | $188.10 | $2,257 |
| 2,000 | 183% | $250.81 | $3,010 |
7 Tennessee counties, region SERC:
Tennessee other states: 7 of 7 counties of Knoxville Utilities Board drawn
Knoxville Utilities Board: 7 counties listed by EIA-861, Census 2023 outlines.
CSV219,297 accounts in 2024: residential 193,707, commercial 25,566, industrial 24.
In 2024 homes paid 12.54 cents; against the Tennessee average that is +1.0%.
SAIDI 193.0 min and SAIFI 1.40, major events excluded; ratio to the national median 1.94.
Knoxville Utilities Board files no net-metering row for its 193,707 homes, while Tennessee utilities together report 99 installations.
1,093 kWh at 12.54 cents comes to about $137, energy only.
Rank 21 of 34 in Tennessee on price, +1.0% against the state average; 20 charge less than 12.54 ¢.
219,297 accounts sit behind Knoxville Utilities Board, whose 2024 filing lacks no net-metering row; the other 6 rows of the coverage table are on file.
Homes take 43.2% of 5,881,448 MWh, commercial accounts 39.5%, industrial and other 17.3%.
13.83 cents per kWh, +10.3% on the 12.54 of 2024 (EIA early release for 2025).
Home prices nearest to Knoxville Utilities Board at 12.54 ¢/kWh in 2024, among companies with a page here, any state.