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Editor: Katerine G., Editor & Data Researcher · Research & publishing: Electric Consumer Editorial Team · Data retrieved · Sources named on this page: EIA-861, EIA retail sales · How we got these numbers · Report an error

Fayetteville Public Works Commission in North Carolina: 12.21 ¢ home rates in 2024, SAIDI and solar

In North Carolina, Fayetteville Public Works Commission bills 85,435 accounts, 88.9% residential, as a municipal utility. Its SAIDI went +159% over the filing history, from 27 minutes in 2017 to 71 in 2024.

Substation in Wake County, North Carolina
Substation in Wake County, North Carolina. Photo by DiscoA340, CC BY-SA 4.0, Wikimedia Commons. Illustrative, not a listed utility's plant.

At 971 kWh a month a Fayetteville Public Works home pays about $119 in energy: 12.21 ¢/kWh, 13.6% below the North Carolina average of 14.13 ¢.

Its SAIDI went +159% over the filing history, from 27 minutes in 2017 to 71 in 2024.

Fayetteville Public Works: SAIDI 2017 to 2024

SAIDI since 2017
+159%27 to 71 minutes

Outage time is the clearest story here: 27 minutes in 2017, 71 in 2024 (+159%). The best year was 2019 at 9 and the worst 2024 at 71.

SAIFI adds the frequency view: 0.99 interruptions a customer a year, 0.97 times the national median (1.01), with 72 minutes per interruption.

How it compares

Fayetteville Public Works Commission
Fayetteville Public Works Commission, 2024HomeBusinessBillSAIDI
Fayetteville Public Works Commission12.21 ¢/kWh11.38 ¢/kWh$119at 971 kWh71 minSAIDI
North Carolina average against this company, which is 9 of 30 on price+1.92 ¢/kWhcompany 13.6% below-0.82 ¢/kWhcompany 7.8% above+$19a month at 971 kWh+22 mincompany 22 below
City of Rocky MountLowest in this table12.18 ¢/kWhcompany 0.2% above9.57 ¢/kWhcompany 18.9% above$118same bill as company70 mincompany 1 above

Compare 48 North Carolina companies

Fayetteville Public Works Commission: 2025

Fayetteville Public Works: -0.6% on 2024 for homes, North Carolina -0.9%.

Fayetteville Public Works home price, 2025
12.14 ¢/kWh-0.6% on 2024, early release
Fayetteville Public Works SAIDI, 2025
72 min+2% on 2024, early release
Fayetteville Public Works against North Carolina, 2025
+0.3 pointsFayetteville Public Works -0.6%, North Carolina -0.9%, price in North Carolina 14.00 ¢

Fayetteville Public Works Commission reported 12.14 ¢/kWh for homes in 2025, -0.6% on its 2024 figure of 12.21, while the North Carolina average moved -0.9%. Its SAIDI is 72 minutes against 71 in 2024.

Carbon context

Fayetteville Public Works Commission serves 75,987 homes in North Carolina. At 971 kWh a month that is about 275 kg of CO₂, or 3,296 kg a year, at the North Carolina plant rate, state generation and not this utility: North Carolina generation mix.

Fayetteville Public Works Commission charts

Residential price since 2015: 12.21 ¢ in 2024

11.12 ¢ in 2015, 12.21 ¢ in 2024 (+9.8%); North Carolina 11.28 to 14.13 ¢.

Fayetteville Public Works Commission residential price 2015-2024, 2015 to 2024: 10 rows
YearFayetteville Public WorksGap to North Carolina residentialGap to U.S. residential
201511.12-0.16-1.53
201611.10+0.07-1.45
201711.29+0.35-1.60
201811.56+0.47-1.31
201912.19+0.77-0.82
202011.10-0.28-2.05
202111.05-0.27-2.61
202211.05-0.57-3.99
202311.71-1.22-4.29
202412.21-1.92-4.27

10 rows from EIA retail sales.

CSV

Fayetteville Public Works Commission SAIDI, 2017-2024

27 min in 2017, 71 in 2024.

Fayetteville Public Works Commission SAIDI by year, 2017 to 2024: 8 rows
YearFayetteville Public Works, no major events
201727
201810
20199
202027
202148
202246
202365
202471

8 rows from EIA-861 survey.

CSV

Reliability: SAIDI 70.9 min

70.9 min, 0.71x the median reporter, rank 240 of 673.

min

  • Company, no major events70.9
  • Company, with major events129.3

Fayetteville Public Works Commission, Reliability: EIA-861 survey.

CSV

Analyst note

Fayetteville Public Works Commission billed homes 11.12 ¢/kWh in 2015 and 12.21 ¢ in 2024, +9.8% in all, and lagged the North Carolina average (+25.3%) by 15.5 points. Fayetteville Public Works Commission's sharpest move came in 2020, -8.9%. The latest year is the high at 12.21 ¢; the low was 11.05 ¢ (2022). 2024: +4.3% here, +9.3% for the North Carolina average. SAIDI at Fayetteville Public Works Commission (major events excluded) rose from 27 minutes in 2017 to 71 in 2024, +159%; worst year 2024 at 71. At 71 minutes in 2024, Fayetteville Public Works Commission sat -29 from the national SAIDI median, with 8 of 8 years below it. 2018: 1097 minutes with major events, 10 without, the widest gap of any year. Fayetteville Public Works Commission has 8 cheaper and 21 higher-priced North Carolina peers among 30 with 20,000+ homes. Next cheaper, City of Rocky Mount, bills 12.18 ¢ (-0.03). Next higher-priced, City of Gastonia, bills 12.40 ¢ (+0.19).

Two good signs together. Rates are 13.6% below North Carolina and outage time of 71 minutes beats the national median by 29%.

Home accounts at Fayetteville Public Works Commission went from 72,960 in 2015 to 75,987 in 2024, +4.1%. Business customers paid 0.93 times the home price in 2024 (11.38 against 12.21 ¢); the ratio was 0.90 in 2015. SAIFI went from 0.67 in 2017 to 0.99 in 2024, between 0.14 and 0.99.

What kind of utility is Fayetteville Public Works Commission?

Fayetteville Public Works Commission files with EIA as a municipal utility. In North Carolina, municipal utilities serve 9% of residential customers at an average 12.0 cents per kWh, 18% below investor-owned utilities in North Carolina. Fayetteville Public Works Commission itself averaged 12.2 cents, 0.2 cents above its type in North Carolina.

North Carolina utilities by type · all states

Shutoffs for nonpayment, 2024

Reliability and meters, 2024

In 2024 the average Fayetteville Public Works Commission customer was without power 71 minutes without major events and 129 with them. That is 14th fewest of 33 North Carolina utilities with 10,000+ customers. The median North Carolina utility reported 88 minutes. Smart (AMI) meters: 100% of its 75,987 residential meters.

EIA-861 2024, retrieved 2026-10-01. North Carolina reliability, best and worst utilities, utility report card.

Facts

Customer accounts
85,4351.5% of North Carolina total
Residential accounts
75,9871.5% of North Carolina homes
Commercial accounts
9,42611.0% of the base
Residential rate
12.21 ¢/kWh9th place of 30, -13.6% against the state
Commercial rate
11.38 ¢/kWh24th place of 44, +7.8% against the state
SAIDI, no major events
70.9 minbetter than 64% of reporters
SAIFI, no major events
0.990.97x the median
SAIDI with major events
129.3 min45.1% from event days
Net-metered capacity
1.7 MW284 installations
Counties served
1all in North Carolina
Average residential use
11,647 kWh/yr971 a month
Implied monthly bill
$119-$41 on the U.S. rate, 971 kWh
Residential rate since 2015
+9.8%11.12 to 12.21 ¢/kWh
SAIDI trend
+159%27 min in 2017, 71 in 2024

Data tables

2024 by sector, Fayetteville Public Works Commission

Fayetteville Public Works Commission sectorAccountsRate ¢/kWhGap to North Carolina ¢/kWh
Residential75,98712.21-1.92
Commercial9,42611.38+0.82

Year by year, Fayetteville Public Works Commission

YearHome accounts, Fayetteville Public WorksHome ¢Business ¢RatioSAIDISAIFI
201572,96011.129.970.90No dataNo data
201673,13411.1010.050.91No dataNo data
201772,79711.2910.650.94270.67
201872,90111.5610.550.91100.20
201973,40412.1911.220.9290.14
202074,01111.1010.910.98270.56
202174,54511.0510.510.95480.65
202274,87811.0510.510.95460.55
202375,93911.7111.040.94650.89
202475,98712.2111.380.93710.99

Peers of Fayetteville Public Works in North Carolina, 9th place of 30 on home price

Utility near Fayetteville Public Works on priceSAIDI min, gap to Fayetteville Public WorksHome ¢, gap to Fayetteville Public WorksGap % to Fayetteville Public WorksAccounts, Fayetteville Public Works = 1
6. City of Wilson-15-0.08-0.6%0.43
7. Carteret-Craven El Member Corp-1-0.06-0.5%0.50
8. City of Rocky Mount-1-0.03-0.2%0.34
9. Fayetteville Public Works Commission (this utility)7112.21-1.00
10. City of Gastonia+26+0.19+1.5%0.37
11. City of New Bern-29+0.44+3.6%0.29
12. Tri-County Elec Member Corp (NC)+41+0.55+4.5%0.32

Who buys Fayetteville Public Works's electricity

Class at Fayetteville Public WorksAccountsOf Fayetteville Public Works accountsOf Fayetteville Public Works MWh soldkWh a year per Fayetteville Public Works account
Residential75,98788.9%45.5%11,647
Commercial9,42611.0%35.7%73,682
Industrial and other220.03%18.8%16,575,727

Fayetteville Public Works among North Carolina municipals

Fayetteville Public Works and its neighbours on priceSAIDI min, gap to Fayetteville Public WorksHome ¢, gap to Fayetteville Public WorksAccounts, Fayetteville Public Works = 1
1. Town of Apex- (NC) (NC)-35-1.690.37
2. Greenville Utilities Comm (NC)-38-0.240.87
3. Fayetteville Public Works Commission (NC, this utility)7112.211.00

Fayetteville Public Works: meters, rate options and solar

MeasureFayetteville Public WorksNorth Carolina contextFayetteville Public Works detail
Fayetteville Public Works home meters on AMI100.0%North Carolina 92.5%75,987 of 75,987 meters
Time-of-use rate for Fayetteville Public Works homesOffered20 of 35 North Carolina utilities offer one75,987 homes on dynamic pricing, 100.00% of 75,987
Net-metered installations284100% residential3.7 homes per 1,000 accounts, 6.1 kW average

Monthly energy cost by use, Fayetteville Public Works Commission

kWhShare of a 971 kWh monthCost a month at 12.21 ¢vs U.S.Cost a year
25026%$30.53-$10.67$366
50052%$61.06-$21.34$733
75077%$91.58-$32.02$1,099
1,000103%$122.11-$42.69$1,465
1,500155%$183.17-$64.03$2,198
2,000206%$244.23-$85.37$2,931

Outage record, Fayetteville Public Works Commission

Measure, Fayetteville Public WorksNo eventsAll eventsConverted
SAIDI minutes70.9129.31.18 h
SAIFI interruptions0.9871.7641.01 yr apart
CAIDI minutes71.973.31.20 h

Territory of Fayetteville Public Works Commission

1 North Carolina counties, region SERC:

Counties served by Fayetteville Public Works CommissionCumberland

North Carolina other states: 1 of 1 county of Fayetteville Public Works Commission drawn

Fayetteville Public Works Commission: 1 county listed by EIA-861, Census 2023 outlines.

CSV
County list
  • Cumberland

Questions on Fayetteville Public Works Commission

How big is Fayetteville Public Works Commission in North Carolina, by customer accounts?

85,435 accounts in 2024: residential 75,987, commercial 9,426, industrial 22.

How many cents per kWh does Fayetteville Public Works Commission charge homes?

In 2024 homes paid 12.21 cents; against the North Carolina average that is -13.6%.

What are the SAIDI and SAIFI of Fayetteville Public Works Commission?

SAIDI 70.9 min and SAIFI 0.99 a year, major events excluded; ratio to the national median 0.71, CAIDI 72 min.

How many net-metered systems connect to Fayetteville Public Works Commission?

284 installations with 1.7 MW, of which residential installations number 284.

What would a typical Fayetteville Public Works Commission home pay each month?

971 kWh at 12.21 cents comes to about $119, energy only.

Is Fayetteville Public Works Commission cheaper than other North Carolina utilities?

Rank 9 of 30 in North Carolina on price, -13.6% against the state average; 8 charge less than 12.21 ¢.

How much of the Fayetteville Public Works Commission load is business?

Homes take 45.5% of 1,944,213 MWh, commercial accounts 35.7%, industrial and other 18.8%; the 9,426 commercial accounts use 73,682 kWh each, 6.3 times a home.

Does Fayetteville Public Works Commission have smart meters or TOU rates?

75,987 of 75,987 home meters are AMI, 100.0%. Fayetteville Public Works offers a home time-of-use rate; 75,987 customers use dynamic pricing, 100.00% of its homes.

Since 2015, has Fayetteville Public Works Commission become cheaper than other North Carolina utilities?

7th cheapest of 26 in 2015, 9th of 30 in 2024; its price rose 9.8% while North Carolina rose 25.3%.

How does Fayetteville Public Works Commission compare with 2 similar utilities?

Place 3 of 3 on home price at 12.21 ¢ (North Carolina municipals); median 11.97 ¢, cheapest member 10.52 ¢.

What did Fayetteville Public Works Commission charge homes in 2025?

12.14 cents per kWh, -0.6% on the 12.21 of 2024 (EIA early release for 2025).

Utilities with a similar home price

Home prices nearest to Fayetteville Public Works Commission at 12.21 ¢/kWh in 2024, among companies with a page here, any state.

More on Fayetteville Public Works Commission

Rate plans on file

4 home plan records, energy charges: 10.1 ¢/kWh.

Who offers time-of-use and tiered rates (17 Apr 2026 snapshot).

Primary sources for Fayetteville Public Works Commission in North Carolina: 12.21 ¢ home rates in 2024, SAIDI and solar

Share this page

At 971 kWh a month a Fayetteville Public Works home pays about $119 in energy: 12.21 ¢/kWh, 13.6% below the North Carolina average of 14.13 ¢.

Cite this page

Underlying data are U.S. government works (EIA, Census Bureau). Our tables and charts: CC BY 4.0, credit Electric Consumer. The access date fills in when you open this page.

APA

Electric Consumer. (2026). Fayetteville Public Works Commission SAIDI trend: 12.14 ¢/kWh in 2025, SAIDI 71 min in 2024. Data as of 26 October 2026. Retrieved 26 October 2026, from https://electricconsumer.org/companies/fayetteville-public-works-commission.html

MLA

Electric Consumer. “Fayetteville Public Works Commission SAIDI trend: 12.14 ¢/kWh in 2025, SAIDI 71 min in 2024.” Electric Consumer, data as of 26 October 2026, https://electricconsumer.org/companies/fayetteville-public-works-commission.html. Accessed 26 October 2026.

Chicago

Electric Consumer. “Fayetteville Public Works Commission SAIDI trend: 12.14 ¢/kWh in 2025, SAIDI 71 min in 2024.” Data as of 26 October 2026. Accessed 26 October 2026. https://electricconsumer.org/companies/fayetteville-public-works-commission.html.

BibTeX

@misc{usedata_companies_fayetteville_public_works_commission,
  author = "Electric Consumer",
  title = {Fayetteville Public Works Commission SAIDI trend: 12.14 ¢/kWh in 2025, SAIDI 71 min in 2024},
  year = {2026},
  url = {https://electricconsumer.org/companies/fayetteville-public-works-commission.html},
  note = {Data as of 26 October 2026. Accessed 26 October 2026}
}
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