Electric Consumer

Editor: Katerine G., Editor & Data Researcher · Research & publishing: Electric Consumer Editorial Team · Data retrieved · Sources named on this page: EIA-861, EIA retail sales · How we got these numbers · Report an error

Public Service Co of NM: rates, outages and net metering

Roughly 552,638 New Mexico accounts belong to Public Service Co of NM, classed by EIA as investor owned; the residential count is 492,945. Businesses and industry take 66% of the 9,874,655 MWh it sells; homes take 34%.

San Juan Generating Station near Farmington, New Mexico
P.N.M. San Juan Generating Station, May 2019. Photo by Steven Baltakatei Sandoval, CC BY-SA 4.0, Wikimedia Commons. Illustrative, not a listed utility's plant.

At 574 kWh a month a Public Service Co of NM home pays about $89 in energy: 15.57 ¢/kWh, 9.7% above the New Mexico average of 14.20 ¢.

Businesses and industry take 66% of the 9,874,655 MWh it sells; homes take 34%.

Who buys power from Public Service Co of NM

Business share of sales
66%homes 34% of 9,874,655 MWh

The customer mix of Public Service Co of NM is its own: 492,945 home accounts buy 34.4% of 9,874,655 MWh, 59,510 commercial accounts buy 39.2%, and the remaining 26.4% goes to 183 industrial and other accounts. A typical Public Service Co of NM home uses 6,892 kWh a year, a typical business account 65,027.

How it compares

Public Service Co of NM
Public Service Co of NM, 2024HomeBusinessBillSAIDI
Public Service Co of NM15.57 ¢/kWh12.24 ¢/kWh$89at 574 kWh124 minSAIDI
New Mexico average against this company, which is 3 of 5 on priceLowest in this table-1.37 ¢/kWhcompany 9.7% above-1.70 ¢/kWhcompany 16.2% above-$8a month at 574 kWh+40 mincompany 40 below
Jemez Mountains Elec Coop, Inc15.36 ¢/kWhcompany 1.4% above14.10 ¢/kWhcompany 13.1% below$881 less than company1045 mincompany 920 below

Compare 14 New Mexico companies

Public Service Co of NM: 2025

Public Service Co of NM: +5.0% on 2024 for homes, New Mexico +6.2%.

Public Service Co of NM home price, 2025
16.35 ¢/kWh+5.0% on 2024, early release
Public Service Co of NM SAIDI, 2025
117 min-6% on 2024, early release
Public Service Co of NM against New Mexico, 2025
-1.2 pointsPublic Service Co of NM +5.0%, New Mexico +6.2%, price in New Mexico 15.08 ¢

Public Service Co of NM: 16.35 ¢/kWh in the 2025 early release, +5.0% from 15.57 ¢; New Mexico as a whole went +6.2%, so Public Service Co of NM trailed it by 1.2 points. Its SAIDI is 117 minutes against 124 in 2024.

Carbon context

Public Service Co of NM serves 492,945 homes in New Mexico. At 574 kWh a month that is about 201 kg of CO₂, or 2,408 kg a year, at the New Mexico plant rate, state generation and not this utility: New Mexico generation mix.

Public Service Co of NM charts

Residential price since 2015: 15.57 ¢ in 2024

13.41 ¢ in 2015, 15.57 ¢ in 2024 (+16.1%); New Mexico 12.47 to 14.20 ¢.

Public Service Co of NM residential price 2015-2024, 2015 to 2024: 10 rows
YearPublic Service Co of NMGap to New Mexico residentialGap to U.S. residential
201513.41+0.94+0.76
201612.36+0.33-0.19
201713.37+0.49+0.48
201813.32+0.64+0.45
201913.26+0.75+0.25
202014.04+1.10+0.89
202114.52+1.00+0.86
202214.39+0.55-0.65
202315.21+1.36-0.79
202415.57+1.37-0.91

10 rows from EIA retail sales.

CSV

Public Service Co of NM SAIDI, 2015-2024

75 min in 2015, 124 in 2024.

Public Service Co of NM SAIDI by year, 2015 to 2024: 10 rows
YearPublic Service Co of N, no major eventsPublic Service Co of N, all events
20157575
201684109
20178798
2018107107
2019103113
202089128
20218698
2022101159
202392106
2024124279

10 rows from EIA-861 survey.

CSV

Reliability: SAIDI 124.5 min

124.5 min, 1.25x the median reporter, rank 406 of 673.

min

  • Company, no major events124.5
  • Company, with major events278.7

Public Service Co of NM, Reliability: EIA-861 survey.

CSV

Analyst note

From 13.41 ¢ in 2015 to 15.57 ¢ in 2024, a move of +16.1%: Public Service Co of NM tracked its state (+13.9%) within 2.2 points, and -14.2 points against the U.S. Public Service Co of NM's sharpest move came in 2017, +8.1%. The latest year is the high at 15.57 ¢; the low was 12.36 ¢ (2016). 2024: +2.4% here, +2.5% for the New Mexico average. SAIDI at Public Service Co of NM (major events excluded) rose from 75 minutes in 2015 to 124 in 2024, +67%; worst year 2024 at 124. Public Service Co of NM filed SAIDI under the national median in 7 of 10 years; its 2024 figure was 124 minutes, +25 from that year's median. 2024: 279 minutes with major events, 124 without, the widest gap of any year. Public Service Co of NM has 2 cheaper and 2 higher-priced New Mexico peers among 5 with 20,000+ homes. Next cheaper, Jemez Mountains Elec Coop, Inc, bills 15.36 ¢ (-0.21). Next higher-priced, Continental Divide El Coop Inc, bills 16.02 ¢ (+0.45).

Both measures lean against customers: 9.7% above the New Mexico average on price and 1.3x the national median on outage minutes (124).

Home accounts at Public Service Co of NM went from 457,737 in 2015 to 492,945 in 2024, +7.7%. Business customers paid 0.79 times the home price in 2024 (12.24 against 15.57 ¢); the ratio was 0.85 in 2015. SAIFI went from 0.78 in 2015 to 1.01 in 2024, between 0.71 and 1.01.

Facts

Customer accounts
552,63850.5% of New Mexico total
Residential accounts
492,94552.7% of New Mexico homes
Commercial accounts
59,51010.8% of the base
Residential rate
15.57 ¢/kWhplace 3 of 5, +9.7% against the state
Commercial rate
12.24 ¢/kWhplace 4 of 10, +16.2% against the state
SAIDI, no major events
124.5 minbetter than 40% of reporters
SAIFI, no major events
1.011.00x the median
SAIDI with major events
278.7 min55.3% from event days
Net-metered capacity
373.8 MW46,166 installations
Counties served
19all in New Mexico
Average residential use
6,892 kWh/yr574 a month
Implied monthly bill
$89-$5 on the U.S. rate, 574 kWh
Residential rate since 2015
+16.1%13.41 to 15.57 ¢/kWh
SAIDI trend
+67%75 min in 2015, 124 in 2024

Data tables

2024 by sector, Public Service Co of NM

Public Service Co of NM sectorAccountsRate ¢/kWhGap to New Mexico ¢/kWh
Residential492,94515.57+1.37
Commercial59,51012.24+1.70

Year by year, Public Service Co of NM

YearHome accounts, Public Service Co of NHome ¢Business ¢RatioSAIDISAIFI
2015457,73713.4111.450.85750.78
2016461,24812.3610.230.83840.92
2017464,38613.3710.730.80870.88
2018468,25813.3210.600.801070.98
2019471,93513.2610.530.791030.89
2020476,52214.0411.380.81890.71
2021480,81714.5211.860.82860.74
2022484,07114.3911.600.811010.78
2023488,45815.2112.340.81920.72
2024492,94515.5712.240.791241.01

Peers of Public Service Co of NM in New Mexico, place 3 of 5 on home price

Utility near Public Service Co of NM on priceSAIDI min, gap to Public Service Co of NMHome ¢, gap to Public Service Co of NMGap % to Public Service Co of NMAccounts, Public Service Co of NM = 1
1. City of FarmingtonNo data-2.88-18.5%0.08
2. Jemez Mountains Elec Coop, Inc+920-0.21-1.4%0.06
3. Public Service Co of NM (this utility)12415.57-1.00
4. Continental Divide El Coop Inc+85+0.45+2.9%0.04
5. Kit Carson Electric Coop, Inc+8+2.61+16.8%0.06

Who buys Public Service Co of NM's electricity

Class at Public Service Co of NMAccountsOf Public Service Co of NM accountsOf Public Service Co of NM MWh soldkWh a year per Public Service Co of NM account
Residential492,94589.2%34.4%6,892
Commercial59,51010.8%39.2%65,027
Industrial and other1830.03%26.4%14,249,197

Public Service Co of NM: meters, rate options and solar

MeasurePublic Service Co of NMNew Mexico contextPublic Service Co of NM detail
Time-of-use rate for Public Service Co of NM homesOffered8 of 11 New Mexico utilities offer one2,651 homes on dynamic pricing, 0.54% of 492,945
Net-metered installations46,16697% residential91.2 homes per 1,000 accounts, 8.1 kW average

Monthly energy cost by use, Public Service Co of NM

kWhShare of a 574 kWh monthCost a month at 15.57 ¢vs U.S.Cost a year
25044%$38.93-$2.27$467
50087%$77.85-$4.55$934
750131%$116.78-$6.82$1,401
1,000174%$155.71-$9.09$1,868
1,500261%$233.56-$13.64$2,803
2,000348%$311.41-$18.19$3,737

Outage record, Public Service Co of NM

Measure, Public Service Co ofNo eventsAll eventsConverted
SAIDI minutes124.5278.72.07 h
SAIFI interruptions1.0081.2810.99 yr apart
CAIDI minutes123.5217.62.06 h

Territory of Public Service Co of NM

19 New Mexico counties, region WECC:

Counties served by Public Service Co of NMLunaCurryLincolnHidalgoSandovalUnionOteroBernalilloCibolaSanta FeGrantSan MiguelCatronValenciaSocorroTorranceSan JuanMcKinley

New Mexico other states: 18 of 19 counties of Public Service Co of NM drawn

Public Service Co of NM: 19 counties listed by EIA-861, Census 2023 outlines.

CSV
County list
  • Bernalillo
  • Catron
  • Cibola
  • Curry
  • Dona Ana
  • Grant
  • Hidalgo
  • Lincoln
  • Luna
  • McKinley
  • Otero
  • San Juan
  • San Miguel
  • Sandoval
  • Santa Fe
  • Socorro
  • Torrance
  • Union
  • Valencia

Questions on Public Service Co of NM

How many customers does Public Service Co of NM serve in New Mexico?

552,638 accounts in 2024: residential 492,945, commercial 59,510, industrial 183.

What is the average residential rate of Public Service Co of NM?

In 2024 homes paid 15.57 cents; against the New Mexico average that is +9.7%.

How reliable is Public Service Co of NM by SAIDI and SAIFI?

SAIDI 124.5 min and SAIFI 1.01 a year, major events excluded; ratio to the national median 1.25, CAIDI 123 min.

How much solar net metering is on the Public Service Co of NM grid?

46,166 installations with 373.8 MW, of which residential installations number 44,956.

What is the monthly bill at Public Service Co of NM for average use?

574 kWh at 15.57 cents comes to about $89, energy only.

How does Public Service Co of NM rank on price within New Mexico?

Rank 3 of 5 in New Mexico on price, +9.7% against the state average; 2 charge less than 15.57 ¢.

How much of the Public Service Co of NM load is business?

Homes take 34.4% of 9,874,655 MWh, commercial accounts 39.2%, industrial and other 26.4%; the 59,510 commercial accounts use 65,027 kWh each, 9.4 times a home.

Does Public Service Co of NM have smart meters or TOU rates?

Public Service Co of NM offers a home time-of-use rate; 2,651 customers use dynamic pricing, 0.54% of its homes.

Since 2015, has Public Service Co of NM become cheaper than other New Mexico utilities?

3rd cheapest of 5 in 2015, 3rd of 5 in 2024; its price rose 16.1% while New Mexico rose 13.9%.

Did Public Service Co of NM cut or raise its 2025 home price?

16.35 cents per kWh, +5.0% on the 15.57 of 2024 (EIA early release for 2025).

Utilities with a similar home price

Home prices nearest to Public Service Co of NM at 15.57 ¢/kWh in 2024, among companies with a page here, any state.

More on Public Service Co of NM

Rate plans on file

3 home plan records, energy charges: 9.8 to 27.7 ¢/kWh.

Who offers time-of-use and tiered rates (17 Apr 2026 snapshot).

Primary sources for Public Service Co of NM: rates, outages and net metering

Share this page

At 574 kWh a month a Public Service Co of NM home pays about $89 in energy: 15.57 ¢/kWh, 9.7% above the New Mexico average of 14.20 ¢.