Electric Consumer

Editor: Katerine G., Editor & Data Researcher · Research & publishing: Electric Consumer Editorial Team · Data retrieved · Sources named on this page: EIA-861 · How we got these numbers · Report an error

How reliable is the power in Pennsylvania?

132 minthe average Pennsylvania customer was without power in 2024, major events excluded; 353 min with them

Pennsylvania ranks 27th of 45 states without major events and 28th with them (1st = fewest minutes), 2 above the U.S. 129 and 308 below the U.S. 662. Major events added 222 minutes, 63% of the with-events total. The figure covers 5,309,442 customers, 86% of the 6,198,102 EIA lists for Pennsylvania.

Pennsylvania with and without major events

minutes without power per customer, 2024, Pennsylvania and U.S.

  1. 132Pennsylvania, no major events
  2. 129U.S., no major events
  3. 353Pennsylvania, with major events
  4. 662U.S., with major events
Pennsylvania and U.S. reliability measures, 2024
MeasurePennsylvania withoutPennsylvania withU.S. withoutU.S. with
SAIDI, minutes per customer132353129662
SAIFI, interruptions per customer0.991.391.061.53
CAIDI, minutes per interruption133253122433
Median utility, SAIDI minutes90212——

Which Pennsylvania utilities move the number

FirstEnergy Pennsylvania Electric Co serves 39% of the customers in the Pennsylvania figure: 45% of lost customer-minutes with major events, 66% without. Without FirstEnergy Pennsylvania Electric Co, the weighted figure would be 321 minutes with major events and 74 without, against 353 and 132.

  • FirstEnergy Pennsylvania Electric Co: 2,076,402 customers (39%), 221 min without and 403 with; 45% of lost minutes with major events, 66% without.
  • PPL Electric Utilities Corp: 1,470,255 customers (28%), 90 min without and 455 with; 36% of lost minutes with major events, 19% without.
  • PECO Energy Co: 1,688,261 customers (32%), 60 min without and 212 with; 19% of lost minutes with major events, 15% without.

All Pennsylvania utilities in the 2024 file

55 utilities in the 2024 EIA-861 files for Pennsylvania: 5 follow IEEE 1366, 4 use another method, 46 filed no reliability figures. 9 are listed.

Pennsylvania utilities with 2024 reliability figures
Borough of ChambersburgMunicipalIEEE 136611,89018180.510.5101 of 5—
PECO Energy CoInvestor OwnedIEEE 13661,688,261602120.670.97722 of 5—
PPL Electric Utilities CorpInvestor OwnedIEEE 13661,470,255904550.661.25803 of 5—
UGI Utilities, IncInvestor OwnedIEEE 136662,634991820.951.16464 of 5—
FirstEnergy Pennsylvania Electric CoInvestor OwnedIEEE 13662,076,4022214031.491.85455 of 5—
Duquesne Light CoInvestor OwnedOther method613,8181271880.820.99—Not rankedother method, not comparable
Citizens Electric Co - (PA)Investor OwnedOther method7,22064870.450.98—Not rankedother method, not comparable; under 10,000 customers
Wellsborough Electric CoInvestor OwnedOther method6,4721028040.994.12—Not rankedother method, not comparable; under 10,000 customers
Pike County Light & Power CoInvestor OwnedOther method5,3181602320.851.21—Not rankedother method, not comparable; under 10,000 customers

CSV, all utilities

Pennsylvania utilities with no reliability figures

46 in the sales file, no SAIDI or SAIFI row; the 25 largest are listed.

Pennsylvania, no reliability figures
UtilityTypeCustomers
Adams Electric Cooperative IncCooperative34,534
Central Electric Coop, Inc - (PA)Cooperative25,604
REA Energy Coop IncCooperative22,836
Valley Rural Electric Coop IncCooperative22,585
Northwestern Rural E C A, Inc - (PA)Cooperative19,621
Tri-County Rural Elec Coop Inc (PA)Cooperative19,562
Claverack Rural Elec Coop IncCooperative19,111
Somerset Rural Elec Coop, IncCooperative13,903
Bedford Rural Elec Coop, IncCooperative9,582
Tesla Inc.Behind the Meter6,964
Sunrun Inc.Behind the Meter5,072
Philadelphia Authority for Industrial DevelopmentMunicipal202
TerraForm US Energy Services, LLCBehind the Meter18
Greenskies Renewable Energy, LLCBehind the Meter1
Sullivan County R E C, Inc - (PA)Cooperative—
Borough of LansdaleMunicipal—
Borough of Grove City - (PA)Municipal—
Borough of St Clair - (PA)Municipal—
Mont Alto BoroughMunicipal—
Borough of Berlin - (PA)Municipal—
Texas Retail Energy, LLCNot stated—
Constellation NewEnergy, IncNot stated—
Borough of Summerhill - (PA)Municipal—
Borough of Kutztown - (PA)Municipal—
Borough of New Wilmington - (PA)Municipal—

The biggest Pennsylvania utilities against the U.S.

  • FirstEnergy Pennsylvania Electric Co (investor owned, 34% of Pennsylvania customers in the file): SAIDI without major events 221 min, 91 above the U.S. 129; with major events 403 min against 662.
  • PECO Energy Co (investor owned, 28% of Pennsylvania customers in the file): SAIDI without major events 60 min, 69 below the U.S. 129; with major events 212 min against 662.
  • PPL Electric Utilities Corp (investor owned, 24% of Pennsylvania customers in the file): SAIDI without major events 90 min, 39 below the U.S. 129; with major events 455 min against 662.
  • Duquesne Light Co (investor owned, 10% of Pennsylvania customers in the file): reports on another method, SAIFI 0.99, not compared with the U.S. figure.
  • UGI Utilities, Inc (investor owned, 1% of Pennsylvania customers in the file): SAIDI without major events 99 min, 30 below the U.S. 129; with major events 182 min against 662.

Pennsylvania by type of utility

Among Pennsylvania utilities that report under IEEE 1366, municipal utilities average 18 minutes without major events and investor owned utilities 132.

Pennsylvania by type
TypeUtilitiesCustomersSAIDI withoutMedian utilitySAIDI with
Investor Owned45,297,55213295354
Municipal111,890181818

Next to Pennsylvania in the ranking

Pennsylvania report card

Smart meters: 99% of residential meters, 14 utilities (U.S. 92%). Pennsylvania time-based rates: 4 of 13 utilities, 0.1% of residential customers enrolled (U.S. 10.6%). Pennsylvania efficiency spend: $39.6 per customer (U.S. $124.2). Demand response: 7 W per customer (U.S. 77). Pennsylvania net-metered systems: 13.7 per 1,000 customers. Rankings.

Is your Pennsylvania utility better or worse than the Pennsylvania median?

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More

9 Pennsylvania filings in EIA-861 2024 (retrieved 2026-10-01), 5 ranked utilities. Method and sources.

Questions

How many minutes without power did the average Pennsylvania customer have in 2024?

132 minutes without major events and 353 with them (5 IEEE 1366 utilities, customer-weighted).

Why do the two Pennsylvania numbers differ so much?

Major events add 222 of the 353 minutes (63%); FirstEnergy Pennsylvania Electric Co supplies 45% of the with-events total.

Which Pennsylvania utility reported the fewest and the most minutes?

Among 5 utilities with 10,000+ customers: Borough of Chambersburg 18 minutes without major events, and FirstEnergy Pennsylvania Electric Co 221.

Which Pennsylvania utilities use which method?

5 follow IEEE 1366, 4 use another method, 46 filed no reliability figures.

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132 min the average Pennsylvania customer was without power in 2024, major events excluded; 353 min with them

Cite this page

Underlying data are U.S. government works (EIA, Census Bureau). Our tables and charts: CC BY 4.0, credit Electric Consumer. The access date fills in when you open this page.

APA

Electric Consumer. (2026). Pennsylvania power outages in 2024: 132 minutes a customer, 353 with major events. Data as of 7 October 2026. Retrieved [date accessed], from https://electricconsumer.org/reliability/states/pennsylvania.html

MLA

Electric Consumer. “Pennsylvania power outages in 2024: 132 minutes a customer, 353 with major events.” Electric Consumer, data as of 7 October 2026, https://electricconsumer.org/reliability/states/pennsylvania.html. Accessed [date accessed].

Chicago

Electric Consumer. “Pennsylvania power outages in 2024: 132 minutes a customer, 353 with major events.” Data as of 7 October 2026. Accessed [date accessed]. https://electricconsumer.org/reliability/states/pennsylvania.html.

BibTeX

@misc{usedata_reliability_states_pennsylvania,
  author = "Electric Consumer",
  title = {Pennsylvania power outages in 2024: 132 minutes a customer, 353 with major events},
  year = {2026},
  url = {https://electricconsumer.org/reliability/states/pennsylvania.html},
  note = {Data as of 7 October 2026. Accessed [date accessed]}
}
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